Customer service specialist uk Work, Jobs in Worcester, Wor (with Salaries)

Customer Service Specialist - UK
SECO —Alcester
- Full-time
- Administrative experience
5d
Customer Service Advisor
TELUS Agriculture & Consumer Goods —Ross-on-Wye
- Full-time
- Hybrid work
- Customer service
- Travel
- Computer skills
Quick apply
1h
Customer Service Specialist - UK
Seco Tools —Alcester
- Full-time
- Administrative experience
5d
Sales Assistant - UNIQLO Bullring
UNIQLO —Birmingham
- From £13.45 an hour
- Weekend availability
- Customer service
- Employee discount
Out-of-Hours Response Coordinator.
Adiuvo —Cheltenham
- From £12.71 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Health & wellbeing programme
- Flexitime
Quick apply
6d
Debt Collection Agent
Automoney Trust Limited —Redditch
- £28,000 - £30,000 a year
- Full-time
- Customer service
- English
- Data entry
- Life insurance
Quick apply
Talent Acquisition Manager - Housing and Property
Sanctuary Group —Worcester
- £45,736 - £48,157 a year
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee discount
Quick apply
5d
Sales - Sales Advisor - UK
New Look —Worcester
- Part-time
- Microsoft Word
4d
Sales Administrator
Ecoflam UK Ltd —Worcester
- From £25,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Life insurance
Quick apply
12d
Customer Service Specialist
Amcor —Evesham
- Full-time
- Microsoft Excel
- Salesforce
- English
Laboratory Technical support
Obex Protection Ltd —Worcester
- £35,000 - £42,000 a year
- Full-time
- Laboratory experience
- Analysis skills
- Quality control
- Free parking
- Profit sharing
Quick apply
5h
Sales Executive
WeBuyAnyCar —Malvern
- £28,200 - £35,220 a year
- Rotating shift
- Driving
- IT
- Communication skills
Quick apply
Service Delivery Specialist
QA Limited —Cheltenham
- AI
- Annual leave
- Employee assistance programme
Mobile Diamond Cut Wheel Repair Technician
DA Techs (NW) Limited —Worcester
- £35,000 - £42,000 a year
- Full-time
- Customer service
- Power tools
- In-person
- Employee discount
Quick apply
8d
Social Value Officer
Equans —Birmingham
- Full-time
- Travel
- Annual leave
- Employee assistance programme
11d
Technical Support Advisor
SunbeltRentals —Solihull
- Monday to Friday
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Quick apply
11h
Specialist Indian Chef | UK Visa Sponsorship Transfer Available
India Zones restaurant —Gloucester
- £31,300 - £32,000 a year
- Full-time
- Cooking
- Team management
- In-person
- Employee discount
Quick apply
1d
Care Home Administrator
Barchester Healthcare —Ludlow
- £31,388 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
Quick apply
4d
Customer Account Executive
Insight Trans Logisitcs ltd —Inkberrow
- £27,000 - £32,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Janitor
BAM UK & Ireland —Bromsgrove
- £13.05 an hour
- Microsoft Office
- School
- Annual leave

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Customer Service Specialist - UK

SECO
Alcester

Apply Now

Job details

Full-time
5 days ago

Qualifications

Administrative experience

Full job description

Customer Service Specialist

Are you passionate about delivering outstanding customer experiences and building strong relationships?

Seco Tools UK is looking for a proactive and customer‑focused Customer Service Specialist to join our friendly, collaborative Customer Service Team. If you love solving problems, enjoy working with colleagues across different teams, and take pride in making a real difference to customers every single day, this could be the perfect role for you.

About the Role

As a Customer Service Specialist, you’ll be a key partner for our customers; the first person they turn to for clear answers, smooth processes, and exceptional support. You’ll help shape a seamless customer journey from the very first enquiry through to order completion, making a real impact every day.

In this role, you will:

Work closely with Sales Engineers and Account Managers to strengthen customer relationships.
Support customer onboarding and encourage the use of our digital tools and e‑commerce platforms.
Prepare quotations in collaboration with our field sales teams and suppliers.
Manage the full order lifecycle, from creation to invoicing, including credits, returns, and claims.
Handle returns, claims, and escalations efficiently and in line with company procedures.
Maintain accurate and up‑to‑date customer records and databases.
Assist with procurement tasks, purchase orders, and supplier follow‑up.
Follow up on receivables and keep CRM and ERP data accurate and current.
Contribute to continuous improvement, internal controls, and sustainability initiatives.
Local Warehousing activities: pick and pack orders when required to arrange and to dispatch to respective customers.

About You

We’re looking for someone who is:

A confident communicator with a genuine passion for customer service
Proactive, organised, and able to manage multiple tasks at once
Calm under pressure and skilled at problem-solving
Detail-oriented with strong administrative accuracy

Most importantly, you care about delivering an excellent customer experience and enjoy working as part of a supportive team.

Why Seco Tools?

At Seco Tools, we develop advanced metal cutting solutions and work closely with our customers to deliver real value. Our culture is built on our Core Values:

Winning Together – we take the lead with a collaborative spirit and succeed as a team.
Curiosity – we explore, challenge and innovate to shape the future.
Responsibility – we put safety first and act with integrity and responsibility for our people and our planet, building trust in everything we do.
Customer Focus – we listen, create, adapt and deliver – always close to our customers.

With a presence in over 75 countries and a team of 5,000+ employees, we offer a truly global and supportive environment.

How to Apply

Apply via the Seco Tools intranet under Sandvik Vacancies, using Job ID: R0088249

Deadline: Friday 20th July 2026

For questions about the recruitment process, contact HR Services UK at 0800 652 001

Apply Now

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