The purpose of the role is to provide an effective and efficient provision of the day-to-day café service, including preparation of meals, maintaining a quality standard of hygiene, cleaning and a good level of customer service to students, staff and visitors.
CONDITIONS OF SERVICE
The appointment is subject to the Conditions of Service for Business Support Staff.
All successful applicants will undergo the following checks:
-
Enhanced DBS
-
2 x References, one of which must be your current or most recent employer
-
Qualification validation check
SALARY
The salary range for this post is from £12,189.80 to £12,599.33 per annum. Your starting salary will be dependent upon your qualifications and experience. Once you have successfully passed your probationary period, your salary will increase within the salary band on an annual incremental basis, until you reach the top of the salary scale.
HOURS OF WORK
The hours of work will be based on 22 hours per week, 37 weeks per annum.
Shift pattern: 8am – 1:30pm Monday - Thursday
ANNUAL LEAVE
The post carries 25 annual leave days, plus eight public bank holidays plus a further five concessionary days as ‘leave to be taken at the principal’s discretion’.
After 2 years continuous service, your annual leave entitlement will increase to 30 days per annum.
Please note that only in exceptional circumstances, with your director’s permission, will staff be able to take more than 3 consecutive weeks of leave in any leave year.
PENSION SCHEME
The College operates an occupational pension scheme, namely the ‘Local Government Pension Scheme’.
PROBATIONARY PERIOD
All newly appointed staff must serve a 6-month probationary period. During the probationary period you will have to complete the corporate staff induction, a Teaching and Learning Induction session if you deliver learning and additional mandatory courses on: Equality & Diversity session, Keeping Children safe in Education, Safeguarding Training session, Prevent, GDPR, Cyber Security and Health & Safety training session. Failure to complete these will prevent you from successfully completing your probation.
FIRST AID & FIRE MARSHALL
As defined in the person specification of the , those staff with these responsibilities are required to undertake first aid and or fire marshal duties across the College, when called upon to do so. Staff must ensure they are up to date with the relevant training.
REFERENCES
All candidates must have 2 satisfactory references.
LOCATION
The successful applicant will be based at Worcester but may be required to work at other locations from time to time.
VALIDATION OF QUALIFICATIONS
The College will undertake qualification validation by writing to the appropriate educational institute. Only those qualifications which are essential for the post will be followed up.
CONTRACTUAL REQUIREMENT TO OBTAIN A QUALIFICATION
If you are required to obtain a qualification as a contractual requirement, the College reviews its CPD budget on an annual basis regarding availability of funds and cannot therefore guarantee that newly appointed staff will receive either part or full funding for the course fees. However, student loan facilities are available.
MATHS AND ENGLISH
All staff are required to have a minimum level 2 qualification in both English and Math's. If you are not already in receipt of one or both of these qualifications, you will be expected to obtain it (them) during your employment at the College.
SAFEGUARDING
The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff and volunteers to share this commitment. All newly appointed staff will be required to undertake safeguarding training during their probationary period.
Heart of Worcestershire College adheres to the Department of Education’s guidance on ‘Keeping children safe in Education’. As part of your induction, you will be required to read and understand part 1 of this document.
ONLINE CHECKS
Candidates shortlisted for interview and then subsequently become successful in the recruitment process and prior to a formal offer of employment being made will be subject to online checks being carried out by a neutral party not directly involved in the recruitment process. Consent for these checks was requested at application stage.
DISCLOSURE & BARRING CHECK
All successful applicants will be required to complete and pay for a Disclosure & Barring Service check. The costs of this check will be deducted from the applicants first salary payment from the College. The College adheres to the DBS Code of Practice and has policies covering the Recruitment of Ex-Offenders and the Secure Storage, Handling, Use, Retention and Disposal of Disclosures and Disclosure Information. Copies of these are available on request.
RECRUITMENT OF EX-OFFENDERS
The College is committed to the fair treatment of its staff, potential staff or users of its services, regardless of race, gender religion, sexual orientation, responsibilities for dependents, age, physical/mental disability or offending background.
As an organisation we use the Disclosure & Barring Service (DBS) to assess the suitability of all prospective appointments. We undertake not to discriminate unfairly against any subject of a Disclosure on the basis of conviction or other information revealed.
Applicants/employees are required to declare any pending criminal prosecutions they may have as well as any spent criminal convictions, cautions, reprimands and final warnings as defined under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. The only exception to this requirement is that applicants/employees do not need to disclose any ‘protected’ cautions, or convictions as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2013.
Please read the ‘Guidance Note to applicants on disclosing information about cautions and convictions in their application’ document before you complete your application form.
Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of any offences.
TRAINING
All successful applicants will be required to undertake all mandatory training and update sessions and any appropriate training and development as required, including Health and Safety.
SMOKING POLICY
HoW College is a Smoke Free environment from the effects of direct/indirect contact with smoking, including using the following:
- And all other associated smoking products
APPLICANTS WITH DISABILITIES
Candidates with a disability should contact the HR Department before interview if they require any adjustments to be made for the interview and/or selection tests.
APPLICATIONS
A completed application form should be submitted. Curriculum vitae will not be accepted as a substitute.
It would greatly assist the shortlisting panel if the information submitted on your application clearly identifies and demonstrates how your qualities match those listed under the essential requirements on the person specification.
Please remember that it is not sufficient to merely repeat what is in the specification – you must show how you meet each requirement. You must also provide details under ‘previous employment’ which must include all employment undertaken since leaving full time education.
Completed application forms should be submitted by 25th June 2026 via our website at www.howcollege.ac.uk
INTERVIEWS
The Interview date for this post is 29th July 2026; short-listed candidates will be notified with the details for interview. In view of the high cost of postage, it is not our intention to notify unsuccessful applicants. If you have not heard from us within four weeks of the closing date, please assume that your application has been unsuccessful and accept our thanks for your interest in applying. College reserves the right to withdraw a position before the closing date if the appointment has been arranged or no longer required.
DATA PROTECTION/GENERAL DATA PROTECTION REGULATION (GDPR)
Please be aware that HoW College complies with the current Data Protection Act and is currently developing systems to ensure that we will be fully compliant with GDPR when this comes into force in May 2018. GDPR is a European wide update to the Data Protection Act, with more requirements and stronger enforcement. As such we expect all staff to fully comply with the requirements of this legislation. Failure to do so will lead to formal disciplinary action.
Members of staff will be provided with guidance in relation to GDPR to ensure that full compliance is achieved and maintained within the College.
Further information can be obtained by using the following link:
https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/
