patient administrator Work, Jobs in worcester (with Salaries)

Administrator
Bupa —Worcester
- £26,800 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Employee discount
- Gym membership
Quick apply
Patient Administrator
Circle Health Group —Droitwich
- £24,947 a year
- Full-time
- Hospital
- Employee discount
- Life insurance
Diabetes Patient Education Co-ordinator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £32,073 - £39,043 a year
- Part-time
- Organisational skills
- Leadership
2d
Imaging Administrator
Spire Healthcare —Worcester
- Part-time
- Customer service
- Free parking
- Annual leave
Data Clerk & Administrator - Critical Care
The Dudley Group NHS Foundation Trust —Dudley
- £25,760 - £27,476 a year
- Part-time
12h
Band 3 Patient Services Administrator
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Rehabilitation centre
6h
Administrator - Adult Safeguarding Team (INTERNAL)
Wye Valley NHS Trust —Hereford
- Part-time
- Microsoft Outlook
- Communication skills
5d
Administrator
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Full-time
- Organisational skills
- Communication skills
6d
Podiatry Administrator/Sarum House Main Receptionist (INTERNAL)
Wye Valley NHS Trust —Hereford
- £25,760 - £27,476 a year
- Part-time
5d
Administrator
GreenSquareAccord —Gloucester
- £25,610 a year
- Microsoft Office
- IT
- In-person
- Annual leave
- Employee assistance programme
Quick apply
14d
Operational Support Administrator
HCML —Tewkesbury
- £26,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
8d
Facilities Administrator - Fleet Vehicles
Gloucestershire Health and Care NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
6d
Receptionist/Admin Assistant
Gloucestershire Health and Care NHS Foundation Trust —Cheltenham
- £25,272 a year
- Full-time
- English
Band 4 Learning and Development Programme Coordinator
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Full-time
- Microsoft Office
- Supervising experience
- Rehabilitation centre
1d
Chronic Pain Team Administrator, Band 3
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,760 - £27,476 a year
- Part-time
- Communication skills
- Annual leave
- Employee discount
8d
Administrator/Receptionist
Sutton Park Dental Centre —Kidderminster
- Up to £26,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
1d
Clinic Administrator Kings Norton
Diaverum —Kings Norton
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
2d
Head of People
Our Health Partnership —Birmingham
- £55,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Human resources
- Health & wellbeing programme
- Sick pay
Quick apply
15h
Medical secretary (Birmingham)
MedicoPartners —Birmingham
- Full-time
- Typing
- Communication skills
Quick apply
Dental Administrator
Eternal Smiles Dental Centre —Solihull
- From £13.50 an hour
- Full-time
- Management
- Administrative experience
- Organisational skills
Quick apply
10d

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Administrator

Bupa -
Worcester

Quick apply

Job details

Full-time
£26,800 a year

Benefits

Additional leave
Private dental insurance
Cycle to work scheme
Season ticket loan
Employee mentoring programme
Free flu jabs
Company pension
Private medical insurance
Employee discount
Gym membership
Life insurance
Referral programme

Qualifications

Customer service
GCSE
Microsoft Office
Administrative experience
Typing
Audio typing
Medical terminology
Communication skills

Full job description

Job Description:

Administrator

Worcester Clinic - WR1 1JT

Permanent

£26,800 dependant on experience + excellent benefits

Full Time - 40 hours

Shift patterns: 08:00 - 16:30 (Mon - Fri)

Onsite

We make health happen.

Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.

Role Overview

To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively.
To contribute as a support network in providing outstanding customer service to our customers (adults and children) every time they touch base with us.

As a Bupa Clinics Administrator and Receptionist, you'll play a vital role in ensuring smooth operations within the clinic. As well as the background administrative tasks you will meet and greet our customers, making them feel at ease and comfortable. You will thrive on delivering exceptional customer service, even under challenging circumstances.

You'll help us make health happen by:

Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout.

Answering, screening and forwarding incoming customer queries via phone calls and proactively, managing local mailbox and emails.
Proactive in maintaining a well presented reception and waiting areas.
Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results.
Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms
Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA.
Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure.
Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines.
Assist in bookings of mammograms and MSK referrals (where delivered at the centre).
Post - collect, open, date stamp, distribute incoming post, and post outgoing post.
Generate letters as required by the business.
Monitor stocks and order goods when required.
Process invoices/delivery notes as per Bupa policy
Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required.

Key Skills / Qualifications needed for this role:

Proven experience delivering exceptional, client focused customer service in person such as in retail, hospitality or in a similar role as a Receptionist.
Brilliant interpersonal and communication skills, able to quickly build rapport and put people at ease.
Great time management and flexibility, you'll need to switch tasks and support where needed throughout your shift.
Excellent attention to detail and understanding of the various Microsoft office packages
GCSE level or equivalent
PC literate - proficient in MS Office packages
Excellent communication (written and verbal) and interpersonal skills
Team working experience
Audio Typing
Knowledge of Medical Terminology (desirable)

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell
Bupa health insurance as a benefit in kind
An enhanced pension plan and life insurance
Annual Health Services Bonus Scheme
Support with travel costs via a season ticket loan or cycle2work
Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

At Bupa we strive to ensure all our of customers,

Time Type:

Full time

Job Area:

Administration

Locations:

Clinic - Worcester

Referral programme, Private medical insurance, Gym membership, Financial planning services, Free flu jabs, Additional leave, Private dental insurance, Paid volunteer time, Company pension, Health & wellbeing programme, Cycle to work scheme, Employee mentoring programme

Quick apply

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