Bank staff Work, Jobs in Worthing (with Salaries)

Customer Service Advisor
apetito —Worthing
- £13.45 an hour
- Full-time
- English
- Business development
- Continuous improvement
- Employee discount
Customer Delivery Driver/Picker
apetito —Worthing
- £13.45 an hour
- Part-time
- Customer service
- Computer literacy
- Warehouse experience
- Employee discount
12d
Flu Administrator
Sussex Partnership NHS Foundation Trust —Worthing
- £25,760 - £27,476 a year
- Full-time
Bank Care Assistant | £13.66ph
Guild Care —Worthing
- £13.66 - £15.03 an hour
- Part-time
- No experience needed
- Annual leave
- Employee assistance programme
Quick apply
Warehouse Team Member - Fixed Term Contract
Bird & Blend Tea Co. —Worthing
- £13.45 an hour
- Full-time
- Hybrid work
- No experience needed
- University
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
5d
Team Member
NEXT —Rustington
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
11d
HR Officer
Adur & Worthing Councils —Worthing
- £31,537 - £36,363 a year
- Full-time
- Hybrid work
- Data analysis skills
- Human resources
- Recruiting
- Employee assistance programme
9d
Casual Duty Manager
Worthing Theatres and Museum —Worthing
- Up to £13.34 an hour
- Weekend availability
- Bar
- Computer literacy
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Childcare Practitioner - Learning Disability - Days, Nights or Bank
Pathway Children's Services —Worthing
- £13.25 - £14.25 an hour
- Overtime
- Childcare
- In-person
Quick apply
12d
Healthcare Assistant (Bank)
Circle Health Group —Goring by Sea
- Up to £13 an hour
- Part-time
- Hospital
- Computer literacy
- Patient care
- Annual leave
Bar & Waiting Staff
Urban - BRA_209 —Worthing
- Part-time
- Serving
- Bar
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Data Analyst
Caremark Limited —Worthing
- £37,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Community Carer | Bank | Worthing
Guild Care —Worthing
- £13.66 - £16.56 an hour
- Part-time
- Medication administration
- Basic maths
- English
- Annual leave
- Employee assistance programme
Quick apply
11d
Deputy Shop Manager - Bank - covering ALL stores
Guild Care —Worthing
- £13.53 an hour
- Part-time
- Driving
- Organisational skills
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
Ecommerce Customer Service Executive
TCMM Shutter Group Ltd —Brighton
- £25,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Allotments Officer
Adur & Worthing Councils —Lancing
- £37,280 - £41,771 a year
- Weekend availability
- Continuous improvement
- Employee assistance programme
4d
HE Student Recruitment and Events Officer
Worthing College —Worthing
- £26,431 - £26,972 a year
- Full-time
- Recruiting
- Marketing
- Annual leave
- Employee assistance programme
5d
Stock Processor
Between the Lines Ltd —Selsey
- £13.50 an hour
- Temporary
- Supervising experience
- Organisational skills
- Warehouse experience
- Free parking
- Annual leave
Quick apply
Team Member (Stock)
NEXT —Brighton
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
9d
Administrator
Sense Media Group —Horsham
- £25,000 - £26,000 a year
- Part-time
- Hybrid work
- Databases
- In-person
- Marketing
- Free parking
Quick apply

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Customer Service Advisor

apetito -
Worthing

Apply Now

Job details

Permanent | Full-time
£13.45 an hour

Benefits

Company pension
Employee discount

Qualifications

Customer service call handling
Driving Licence
Inbound customer enquiry call handling
Client engagement
GCSE
Route planning
English
Numeracy
Business development
Continuous improvement
Customer interaction
Outbound calling

Full job description

Overview:

This role is working 40 hours per week, any 5 in 6 days

The role of our Customer Services Advisor is critical to the success of our business.

Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet.

The defining characteristics of our Customer Services Advisors are that they’re organised and efficient. However, apart from the technical skills that are required with the role, the most important attributes are that we demonstrate empathy, patience, kindness, friendliness, care and warmth to all our customers.

The role involves the taking of customer orders and also the making of outbound courtesy calls.

These calls are particularly important as many customers live alone and the phone calls they receive are often the only contact they may have in a single day. As such, many customers become very attached to their “friends” at Wiltshire Farm Foods.

Wiltshire Farm Foods supplies frozen meal solutions direct to the consumer. We have a cold store to accommodate the stock necessary to be able to be able to deliver to our customers each week.

The ultimate goal is to provide a service to our customers that exceed expectations while at the same time continuously improving efficiencies.

£13.45 per hour + bonus + company benefits.

Who we are:

Wiltshire Farm Foods, part of the apetito group, is the UK’s largest ready-meal supplier, cooking and delivering over 330 different delicious frozen ready meals across the UK primarily to the elderly, their family members and healthcare professionals.

We're dedicated to making a real difference to our customers' lives, by bringing sunshine to their doors through our commitment to provide good old-fashioned service.

Our intense pride drives us to continuously innovate and improve, ensuring our products and service exceed our customers' needs.

This is all whilst being an ethical and sustainable organisation that believes in doing the right thing.

Responsibilities:

Responsible for the taking of telephone / internet orders and making outbound calls to customers and prospects.
To support drivers with route planning for the next days’ delivery rounds.
To ensure each customer is provided with “exemplary” service on each telephone call or contact.
To update customer records and liaise with customer relatives as required.
To ensure customers’ needs are met, ensuring they know how to cook, store and re-order the meals as necessary.
Prepare promotional literature as required and communicate details of new products or promotions to customers.
To search, provide and continually look for new business opportunities.
To share best practices with colleagues in an effort to continuously improve our service proposition.
To actively take an interest in the products we sell and promote the benefits of WFF healthy and nutritious meals to all our customers.

Qualifications/Personal Qualities:

Essential:

Experience of a customer service role
Confident using a Personal computer to manage and process orders
Confident telephone manner
Able to pay attention to detail and be accurate in your work
Numerate and good written English; GCSE Maths & English standard or equivalent
Able to work to deadlines

Desirable:

Have worked in the elderly/care market
Experience of working in a team environment
Full UK Driving Licence

Personal Qualities:

As one of our team you will be focused on excellent customer service with a caring and empathic nature. You will demonstrate a real interest in people and be able to communicate effectively with members of the public and their families.

This is a “people” focused role and requires individuals who enjoy engaging with a wide variety of elderly customers.
To take an active interest in getting to know every customer and become a trusted friend.
A good listener, you’ll be able to treat every customer as an individual.
To have a very clear telephone voice where you can adapt your style to meet the needs of every customer.
Ability to communicate and relate to people at all levels.
Ability to work under own initiative, plan own day, manage own time.
To act as a link for drivers and customers if any problems arise during a delivery round.
To be able to learn our in house computer systems, manage the taking of orders, round sequencing and database management for prospects, current or lapsed customers.
To enjoy working as a team member and to be passionate about promoting the WFF product range and service proposition.
Flexible approach to work content and willingness to help with other areas of the business as and when the occasion arises.

This role is not eligible for sponsorship under the skilled worker route as it does not meet the minimum requirements set out under the UK Immigration Rules.

Company Benefits:

Competitive salary – accredited Living Wage employer
33 days holiday per year, including bank holidays (which are considered a normal working day)
Option to purchase up to 5 additional days holiday per year
Discretionary annual bonus scheme
Pension scheme - employer matched contributions up to 4%
Life assurance scheme worth at least 1x annual salary
Free turkey or voucher at Christmas
apetito perks scheme including salary sacrifice options and retail discounts

Our Values:

As a family-owned business, we take great pride in being a company that makes a real difference and is dedicated to creating outstanding meals to be proud of.

We develop a range of products designed to enhance health and well-being for all our customers.

We are driven by a passion for service and dedicated to feeding some of the UK’s most vulnerable people.

We proudly support British food and farming, focusing on using the best ethical and sustainable produce in alignment with our goal to reach Net Zero by 2040.

Our ethical standards are recognised by the ETI and we are an accredited Living Wage employer.
Learn more about apetito’s commitment to a more sustainable future.

We embrace inclusion, empowering individuals from diverse backgrounds.

Our commitment to making a real difference extends to customers, communities, and staff and we're on a mission to build an inclusive workplace where everyone reaches their full potential.

Apply Now

Refine Your Search

bank staff jobs in worthing

Customer Service Advisor

Customer Delivery Driver/Picker

Flu Administrator

Bank Care Assistant | £13.66ph

Warehouse Team Member - Fixed Term Contract

Team Member

HR Officer

Casual Duty Manager

Childcare Practitioner - Learning Disability - Days, Nights or Bank

Healthcare Assistant (Bank)

Bar & Waiting Staff

Data Analyst

Community Carer | Bank | Worthing

Deputy Shop Manager - Bank - covering ALL stores

Ecommerce Customer Service Executive

Allotments Officer

HE Student Recruitment and Events Officer

Stock Processor

Team Member (Stock)

Administrator

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