Client services manager Work, Jobs in Worthing (with Salaries)

Client Excellence Manager
DGS —Horsham
- £35,000 - £43,000 a year
- Full-time
- Travel
- In-person
- Free parking
Quick apply
11d
Telemarketer / Sales Executive
Athena Collections Ltd —Worthing
- £25,000 - £40,000 a year
- Part-time
- Sales
- Computer literacy
- Microsoft Office
Quick apply
Sales Manager (Maritime)
Thetius —Horsham
- £40,000 - £50,000 a year
- Full-time
- Sales
- Salesforce
- Business development
- Free parking
Quick apply
9d
Account Manager
Recorra —Lancing
- £33,000 - £35,000 a year
- Full-time
- Hybrid work
- Business development
- Presentation skills
- Communication skills
- Annual leave
- Employee assistance programme
Commercial Account Handler
Howden Group Holdings —Worthing
- Full-time
- Hybrid work
- Employee discount
Business Development Manager
AVASK —Brighton and Hove
- Hybrid work
- Customer service
- Business development
- Phone etiquette
Quick apply
Switchboard Deputy Manager
Mitie —Hove
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Development Manager South East Coast
Global Brands Limited —Brighton
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
New Business Senior Manager
BDO —Gatwick Airport
- Full-time
- Business development
Global Account Manager - 1yr FTC
Teladoc Health UK —Brighton
- Up to £55,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Organisational skills
- Contracts
- Annual leave
- Work from home
Quick apply
2d
Business Support Officer
Brighton & Hove City Council —Portslade
- £29,064 - £31,022 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Presentation skills
14d
Customer Service Advisor
Fittleworth —Littlehampton
- £27,007.50 a year
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
14d
Lettings Manager
LRG —Brighton
- Management
- Customer service
- Negotiation
- Employee discount
Quick apply
9d
Estimating Coordinator
Forza Doors Ltd —Horsham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Office Administrator
Austin Rees Ltd —Hove
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Office
- Accounting
- Sick pay
Quick apply
2d
Mobile Business Development Manager
Global 4 Communications Limited —Horsham
- £50,000 - £60,000 a year
- Full-time
- Sales
- Communication skills
- Negotiation
- Referral programme
Quick apply
3d
Sales Director
Air Partner —Gatwick Airport
- Hybrid work
- Business development
- Presentation skills
- Communication skills
New Homes Sales Consultant
Dandara —Chichester
- Weekend availability
- CRM software
- Sales
- Microsoft Office
- Employee assistance programme
Senior Business Development Executive
Times 24 UK Ltd —Brighton
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Business development
- Free parking
Quick apply
Business Development Manager - Create Studios
Keywords Studios —Brighton
- Full-time
- Remote
- Travel
- Communication skills
Quick apply

I want to receive the latest job alerts for client services manager in worthing

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services manager jobs near worthing

Client Excellence Manager

DGS -
Horsham

Quick apply

Job details

Permanent | Full-time
£35,000 - £43,000 a year
11 days ago

Benefits

Free parking
Company events
On-site parking

Qualifications

Driving Licence

Full job description

DG Solutions is a young, ambitious and rapidly growing business providing specialist B2B Dangerous Goods support, training and consultancy services across the UK and Europe. As we continue to expand, we are seeking an exceptional Client Excellence Manager to lead our client-facing operations and ensure we continue to deliver industry-leading service standards while achieving ambitious commercial growth targets.

This is a leadership role with responsibility for managing and developing a team of four Client Account Managers while overseeing the day-to-day commercial and operational performance of the business. You will be responsible for maintaining the integrity of our sales pipeline, ensuring our CRM remains accurate and effective, monitoring key performance indicators, and ensuring opportunities are consistently progressed from initial enquiry through to long-term client partnership.

Working closely with the Managing Director, Technical Excellence Manager and DG Consultants, you will drive revenue growth, identify new market opportunities, develop winning proposals for major organisations and public bodies, and ensure that every client receives an exceptional level of service. You will be accountable for maintaining demanding service standards, including rapid response times to enquiries and technical queries, proactive client engagement programmes, and the continual development of customer relationships across our portfolio.

Alongside your commercial responsibilities, you will have input on our operational excellence across our training and consultancy services, ensuring processes are efficient, documented and consistently delivered to the highest standards. You will take ownership of team performance, training and development, identify opportunities for continuous improvement, and ensure the business maintains the professionalism, responsiveness and attention to detail that our clients expect.

This role offers the opportunity to make a significant impact within a growing organisation where your leadership will directly influence client satisfaction, operational performance and commercial success. The position includes regular travel to our South Wales office, typically on a monthly basis, together with occasional international travel where required.

Responsibilities:

Manage the integrity of the Hubspot CRM Database by running routine reports and conducting quality checks to ensure that customer approaches/processing is correct and that all data is accurate and complete. Ensuring any errors are corrected immediately, collated and analysing trends to ensure any training gaps are identified and addressed for each team member.
Responsible for achieving growth targets for revenue year-on-year.
Responsible for investigating, scoping and proposing new target markets and recommending approach/marketing strategies to make progress on those markets.
Responsible for developing technically and operationally tailored proposals for large organisations/public bodies with a proven success rate of over 75%.
Responsible for ensuring industry-leading excellence in our client experience, and Client care KPIs are met.
Responsible for ensuring DG Consultant utilisation is maintained at 75-90%
Responsible for reviewing each customer account, every 12 months to ensure best-service and maximum offering is made of our product range.
Oversee new leads on CRM, ensuring that potential leads are researched, added and progressed at a steady rate to maintain sales pipeline (c. 15 new approaches per person, per day).
Oversee the DGS Inboxes to ensure that new enquiries, and support queries are consistently answered swiftly and to an exceptional standard
Lead the day-to-day running of the office and ensure any issues are troubleshooted, recorded and communicated to Managing Director.

Pay: £35,000.00-£43,000.00 per year

Benefits:

Company events
Free parking
On-site parking

Application question(s):

Do you hold a full UK driving license?

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in worthing

Client Excellence Manager

Telemarketer / Sales Executive

Sales Manager (Maritime)

Account Manager

Commercial Account Handler

Business Development Manager

Switchboard Deputy Manager

Business Development Manager South East Coast

New Business Senior Manager

Global Account Manager - 1yr FTC

Business Support Officer

Customer Service Advisor

Lettings Manager

Estimating Coordinator

Office Administrator

Mobile Business Development Manager

Sales Director

New Homes Sales Consultant

Senior Business Development Executive

Business Development Manager - Create Studios

I want to receive the latest job alerts for client services manager in worthing

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected