customer experience manager Work, Jobs in wrexham, wrx (with Salaries)

Deputy Manager
Iceland —Wrexham
- £32,000 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
4d
Retail Store Manager
Poltronesofà —Wrexham
- Up to £35,500 a year
- Full-time
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Logistics Operator
Prysmian Group —Wrexham
- Computer literacy
- Microsoft Office
- Computer skills
3d
Assistant Branch Manager
Travis Perkins —Wrexham
- Full-time
10d
Assistant Store Manager
Tapi —Wrexham
- Full-time
- Employee assistance programme
- Employee discount
2d
Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
3d
Tesco Travel Money Advisor
Travelex —Wrexham
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
Hygiene Manager
BidvestNoonan —Wrexham
- Full-time
- Annual leave
Quick apply
Field Sales Representative - Wrexham
Flatpay —Wrexham
- £60,000 - £70,000 a year
- Full-time
- Sales
- No experience needed
- English
- Free parking
Quick apply
Personnel Lead
Pendine Park Care Organisation —Wrexham
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
2d
Business Development Manager (BDM) - Wrexham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Wrexham
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Duty Manager
Iceland —Wrexham
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
5d
Bank Driver
Spire Healthcare —Wrexham
- £12.76 an hour
- Weekend availability
- Computer literacy
- Driving
- Communication skills
- Free parking
- Annual leave
9d
Senior Operations Planner
Ambipar Site Services Ltd —Ruabon
- £39,000 - £45,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
Quick apply
Project Manager
ITAS —Mold
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health & wellbeing programme
- Work from home
Quick apply
5d
Sales Colleague
Currys —Wrexham
- £12.71 - £13.01 an hour
- Part-time
- Sales
- Annual leave
- Employee discount
Deputy Manager
Aldi —Chester
- £14.75 - £15.72 an hour
Relief Security Officer
ASEL —Wrexham
- £12.71 - £15.00 an hour
- Employee assistance programme
- Employee discount
Sales Executive
CPM UK —Wrexham
- £27,594 a year
- Full-time
Quick apply
Customer Operations Manager
FRC Group —Liverpool
- £41,000 a year
- Full-time
- Management
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
9d

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Deputy Manager

Iceland -
Wrexham

Apply Now

Job details

Full-time
£32,000 a year
4 days ago

Benefits

Employee discount
Referral programme

Qualifications

Team management
Retail management
Leadership
Communication skills

Full job description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a committed and passionate Deputy Manager to join our growing business.

As Deputy Manager you will work in collaboration with the Store Manager to maximise profit, lead the team, deliver a seamless operation and ensure the success of our store.

Key responsibilities include:

Maximise profit:

Play an active role in all areas of store performance, reviewing sales, operations, and digital performance weekly to identify priorities and drive actions to improve results.
Focus on delivering great availability and cost controls through excellent processes.
Create a culture of "sell a £, save a £" to maximise store sales and profit.
Deliver on all agreed KPIs.

Engage, develop & retain great people:

Support the Store Manager with Talking Shop and work well with the Talking Shop representative.
Drive team engagement by communicating effectively and showing appreciation and respect for every team member.
Foster an inclusive culture where everyone can be their best at work.
Take a proactive approach to upskilling the team using all available resources, development options, and on-the-job coaching to grow talent and improve capability.
Manage the team effectively using performance processes and continuous conversations.

Doing the right processes and doing them right:

Ensure a store walk is completed daily to focus on what the customer sees and take relevant action.
Role model a proactive approach to service, both in-store and at the doorstep, always aiming to be the best place to shop.
Ensure all cash handling and security policies and processes are fully implemented in the store.
Deliver the best digital service by implementing all "One Best Way" processes in the store through the team.
Ensure legal compliance across all areas to minimise any risk to the business.
Implement all health and safety policies and processes fully in the store, keeping teams and customers safe.

Leadership:

Lead by example to get the best from the team and provide the best service to customers.
Be approachable and respectful to customers and colleagues.
Work together with enthusiasm and take action to reduce waste.
Show consideration for the business and its people.
Take full responsibility for the store operation, colleagues, and customers in the Store Manager’s absence.
Communicate effectively, having regular conversations and listening to understand.
Plan in advance, prioritising key tasks and activities.
Set the pace of the team by being hands-on to deliver a great store.
Solve problems by making the right decisions for the store.
Coach the team by asking the right questions to drive performance and help them be their best.
Delegate tasks at the right time to the right colleagues.
Motivate the team to deliver consistent operational standards.

Required skills & experience:

Proven experience in a retail management role.
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage priorities.
Customer-focused with a passion for delivering outstanding service.
Strong problem-solving and decision-making abilities.
Flexibility to work across different stores.

What We Offer:

15% discount in all Iceland and The Food Warehouse stores.
33 days holiday (including Bank Holidays).
Christmas vouchers – increasing with length of service.
Refer a Friend scheme.
Christmas saving schemes.
Long service awards.
Option to join a healthcare plan.
Grocery Aid for free and confidential financial, emotional and practical support.
Clear career pathways with opportunities for development and progression.
A supportive and inclusive work environment.

Apply now to join the team and start your Iceland story!

#LI-DG1

Apply Now

Refine Your Search

customer experience manager jobs in wrexham, wrx

Deputy Manager

Retail Store Manager

Logistics Operator

Assistant Branch Manager

Assistant Store Manager

Guest Experience Manager

Tesco Travel Money Advisor

Hygiene Manager

Field Sales Representative - Wrexham

Personnel Lead

Business Development Manager (BDM) - Wrexham - Circa 41k Package- 53k OTE Uncapped

Duty Manager

Bank Driver

Senior Operations Planner

Project Manager

Sales Colleague

Deputy Manager

Relief Security Officer

Sales Executive

Customer Operations Manager

I want to receive the latest job alerts for customer experience manager in wrexham, wrx

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