Product support Work, Jobs in Wythenshawe, Chs (with Salaries)

Screening Service Manager
PayStream Accounting Services —Altrincham
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
Compliance and Onboarding Specialist
MCS —Warrington
- £32,012 a year
- Full-time
- Administrative experience
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
Change of Tenancy Advisor
Clear Business —Sale
- £24,880 - £28,594 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Negotiation
- Free parking
- Annual leave
Quick apply
12d
Events Assistant
Beyond Work Limted —Manchester
- From £24,996 a year
- Full-time
- Sales
- In-person
- Communication skills
- Referral programme
Quick apply
10d
Business Development Executive
Aldridge Security —Salford
- From £27,742 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Employee discount
Quick apply
QA Technologist
Absolute Taste —Manchester
- £28,080 a year
- Full-time
Quick apply
Member Success Sales Consultant
Total Fitness —Wilmslow
- £12.71 an hour
- Full-time
- Spanish
- Sales
- Salesforce
- Annual leave
- Employee assistance programme
Quick apply
4d
Support Engineer
Ping Technology Labs LTD —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
1d
Production Assistant
Footasylum —Manchester
- Hybrid work
- Time management
11d
Product Development Manager
MetroRod Ltd —Macclesfield
- £70,000 - £95,000 a year
- Full-time
- Azure
- Management
- Product management
- Annual leave
- Employee assistance programme
Quick apply
Procurement Assistant
SpectrumX Direct Ltd —Knutsford
- £27,444 - £34,089 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee stock purchase plan
Quick apply
5d
Live Chat Specialist
Street Group —Manchester
- £25,500 - £27,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- Work from home
Quick apply
E-commerce Assistant
Jon Richard Ltd —Manchester
- £26,500 - £28,000 a year
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
- Free parking
- Employee discount
Quick apply
3d
Health Care Assistant (Theatres) - Theatre Experience Required
Electiva - Manchester —Manchester
- From £24,784.50 a year
- Weekend availability
- In-person
- Free parking
- Employee discount
Quick apply
10d
Lab Technician
ADM —Manchester
- Laboratory experience
- English
- Microsoft Office
Front Desk Assistant
Cheshire Demolition and Excavation Contractors Ltd —Macclesfield
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
6d
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Employee discount
Quick apply
9d
Stock Assistant
Aldi —Cheadle Heath
- £13.12 an hour
- Customer service
- Annual leave
- Employee assistance programme
Laboratory and Quality Technician
Vebro Polymers —Wilmslow
- £32,000 - £38,000 a year
- Full-time
- Laboratory experience
- Microsoft Office
- Analysis skills
- Free parking
- Sick pay
Quick apply
2d
Tenancy Sustainment Officer
ForHousing —Salford
- £38,896.19 a year
- Hybrid work
- Employee assistance programme
- Employee discount

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product support jobs near wythenshawe, chs

Screening Service Manager

PayStream Accounting Services -
Altrincham

Quick apply

Job details

Permanent | Full-time
£50,000 - £60,000 a year

Benefits

Casual dress
Company events

Qualifications

Customer service
GCSE
Communication skills

Full job description

We’re seeking a Service Manager to join our growing Technology Team, Tifo, at our Altrincham office.

This is a pivotal role responsible for leading the delivery of our client-facing services, ensuring exceptional customer experiences across onboarding, support, implementations, candidate screening, and disclosure services.

This is an exciting opportunity for someone with a strong background in screening or candidate onboarding who is ready for the next step up and take ownership of a growing function and play a key role in shaping the future of our platform offering. Working closely with our Product and Operations teams, you'll ensure services are delivered efficiently, commercially, and in line with our commitment to service excellence.

This is a hands-on leadership role for someone who thrives on delivering results, driving continuous improvement, and building strong relationships with clients, suppliers, and internal stakeholders.

Hybrid working available subject to training and probation.

The Role

Lead the delivery of implementations, support services, and professional services, ensuring services are delivered efficiently, on time, and to a high standard.
Manage customer escalations and ensure timely and effective resolution of service issues.
Define, monitor, and report on service levels, KPIs, and customer satisfaction metrics.
Drive continuous improvement across service delivery processes, systems, and tools.
Work closely with Product, Technology, and Account Management teams to ensure services align with business objectives and customer needs.
Participate in client reviews, providing insight into service performance and opportunities for improvement.
Establish and maintain effective incident management processes and communication plans.
Lead and develop the professional services function, including candidate screening, outsourced processing, and disclosure services.
Act as the subject matter expert on DBS processes and the DBS Code of Practice.
Support the growth and development of new verification and screening services.
Manage supplier relationships, governance reviews, audits, and performance monitoring.
Coordinate and support client audit requests and compliance activities.
Implement and manage customer feedback initiatives, including NPS measurement and service benchmarking.
Foster a culture of ownership, collaboration, continuous improvement, and service excellence across the team.

The Person

Experience within service delivery, onboarding, compliance, screening, professional services, or operational management.
Strong understanding of DBS processes, candidate screening, or regulated compliance environments would be highly advantageous.
Proven ability to manage multiple priorities while maintaining high standards of customer service.
Excellent stakeholder management and communication skills.
Strong commercial awareness with the ability to balance service quality and operational efficiency.
Analytical and process-driven, with a focus on continuous improvement.
Confident managing escalations and resolving complex service issues.
Experience working cross-functionally with operational, technical, and commercial teams.
Self-motivated with a strong sense of ownership and accountability.
A proactive individual who enjoys solving problems and driving positive change.
A natural leader who can inspire others and build strong working relationships.
Someone who thrives in a fast-paced environment and enjoys seeing initiatives through to successful completion.

Requirements:

Minimum 5 GCSEs including grade C in Math’s and English GCSE (or equivalent)
Exposure to DBS/criminal checks
5+ years working in onboarding/screening across a variety of regulated industries
Customer service, professional service or operations experience at a senior level

Progression:

Professional qualification financial support with up to 6 days paid study leave for professional qualifications
Training and personal development
Clear objectives and paths for progression

Holidays:

24 days plus Bank Holidays which increase with length of service
Plus your birthday off

Benefits:

Great Place to Work certified!
Company social events, treats and rewards
Casual dress everyday
Long service awards
Enhanced maternity/paternity benefits
Access to mental health first aiders and a support service
Free fresh fruit delivered twice a week
Personal accident cover
Being part of an amazing culture within a company

Visit our website, Facebook and LinkedIn pages to see what our employees have to say and what we’ve been up to!

PayStream Accounting Services Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Pay: £50,000.00-£60,000.00 per year

Ability to commute/relocate:

Altrincham WA14 4RW: reliably commute or plan to relocate before starting work (required)

Experience:

Pre-Employment Screening: 3 years (required)

Work Location: Hybrid remote in Altrincham WA14 4RW

Quick apply

Refine Your Search

product support jobs in wythenshawe, chs

Screening Service Manager

Compliance and Onboarding Specialist

Change of Tenancy Advisor

Events Assistant

Business Development Executive

QA Technologist

Member Success Sales Consultant

Support Engineer

Production Assistant

Product Development Manager

Procurement Assistant

Live Chat Specialist

E-commerce Assistant

Health Care Assistant (Theatres) - Theatre Experience Required

Lab Technician

Front Desk Assistant

PMO Analyst

Stock Assistant

Laboratory and Quality Technician

Tenancy Sustainment Officer

I want to receive the latest job alerts for product support in wythenshawe, chs

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