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Training Centre Co-ordinator

Network Rail -
York

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Job details

Permanent
£29,064 a year
1 day ago

Benefits

Annual leave
Company pension
Free or subsidised travel
Employee discount
Paid volunteer time

Qualifications

Financial forecasting
Customer service
Internal department liaison
Training & development
Communication skills

Full job description

Who We Are

Join Network Rail ! Where People and Connections Matter

At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team- you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway.

We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here . We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.

Safe behaviour is a requirement of working for Network Rail. Applicants should be able to demonstrate their awareness of our safety vision .

About the role

This role sits within Business Services, Route Services at Network Rail. Business Services is made up of two sub-business units, including Training, which is focused on developing our people. The Training function delivers high-quality learning and development opportunities, enabling colleagues to build capability, enhance performance, and progress in their careers. By supporting continuous professional development, the team plays a key role in driving individual and organisational success.

Contract type: permanent
Hours: Full time 35 hours per week
Band & Salary : £29,064.00 per annum Band 5
Location : York Training Centre
Working pattern : Hybrid working: this role permits hybrid working, employees are expected to work from a Network Rail location for 60% of their weekly hours, typically 3 days for full time roles, pro-rata for part-time.
Closing date: Midnight on Wednesday 2nd September 2026 ( Please note - this role may close early in the event of a high number of applications).

Main responsibilities:

Produce a robust training delivery plan to accommodate all Network Rail Training Catalogues and meet annual key performance indicators and customer demand in conjunction with delegates and training team members.
Maximise trainer and venue utilisation through regular reporting, monitoring and collaboration with delegates and training team members. Consider the health and wellbeing of trainers and customers when producing the training plan.
Actively support delivery of the Planning and Administration volumes and annual Key Performance Indicators.
Understand approved supplier frameworks and adhere to framework policy when liaising with external training suppliers to procure services to meet training demand in line with customer budgets.
Forecast the cost of the training delivery plan against customer budgets and monitor records of expenditure on external suppliers to identify risks to the training delivery team.
Collaborate with external suppliers, colleagues in the Planning and Administration and delivery team to offer a seamless and consistent service to training delivery teams and customers.
Act as a contact point for the central P&A team & liaise with Central team on behalf of delivery to resolve local planning concerns/issues.
Support with reactive changes to the training delivery plan, supporting the Training Delivery Manager with the smooth/efficient running of courses and day-to-day support activities within the Centre- including ordering of equipment or co-ordinating 3rd party Trainers on site,
Support the Training Support Manager with Regional/Route requests or delivery schedule changes,
Propose and support improvements to the Planning and Administration system to deliver an effective, efficient, customer focussed, flexible and agile planning service. Escalating where applicable.
The post holder may be required to cover multiple locations.

What are we looking for?

Experience of working in a training environment
Excellent communication skills
Excellent customer service skills
Excellent attention to detail and quality driven approach to working.
Ability to organise and prioritise own workload.
Understanding of the railway competence management system
Demonstrable experience of logistic planning

What could set you apart is if you have:

A knowledge of the railway industry and rail training sector
A knowledge of training catalogue and training supply chain
A knowledge of Training Standards
A working knowledge of Cygnum

Please note: The criteria outlined in this advert may reflect unique requirements of this role. Full details of the role's contractual responsibilities, along with the essential and desirable criteria as defined in the attached job description, should be considered alongside this information.

Your experience and skills

Here are a few of the benefits we offer:

28-day annual leave with the option to buy and sell days
Generous maternity, paternity, and adoption leave to support our employees during significant life moments
Choice of pension schemes
75% discount of leisure travel for you and your family
5 days paid volunteer or carers leave
Up to 75% subsidised Rail and Underground travel
Gym Pass -access to gyms across UK
My Benefits platform- giving national and local retail discount

To find out more explore Working for Network Rail . Some of our roles require face to face Drugs & Alcohol testing. We will share further details with you as part of your formal offer. All offers of employment are conditional upon satisfactory completion of pre-employment checks. . Our aim is to ensure your candidate experience is as positive as possible. If you require reasonable adjustments at any point, simply let us know and we'll do our best to assist you. Below are some examples of adjustments we can make:

Changing a provision, practice or 'the way things are done'
For example, we can give candidates extra time to complete online, tasks or interviews as needed.

Changing a physical feature of our workplace
For example, office/room layout can be adapted to accommodate individual needs.

Providing extra equipment or assistance
For example, we can provide sign language interpreters and support workers where needed. Alternative document formats can be made available.

There are lots of other adjustments we can consider, please just ask! If you have any questions or would like to speak the Resourcing Team, please contact [email protected]

Please note - this role may close early in the event of a high number of applications.

#LI-HR1

Key Information

Vacancy Details

Number of Positions:

Contract Type:

Permanent

Hours:

Either

Salary:

£29,064 - £29,064

Location:

York Training Centre, York

Geographical Area:

Eastern England

Closing Date:

02-SEP-2026

Job Category:

Administration & Secretarial

Function:

Route Services

Asset:

Business Services - Training Delivery

Organisation:

EM Eastern Local Training Delivery (168112) G5

Attachments

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