Customer care coordinator Work, Jobs in York, Nyk (with Salaries)

Lead Patient Co-ordinator and Administrator
Blossom Cosmetic Clinic —York
- From £14 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Employee discount
Quick apply
4d
Customer Service Co-ordinator
Lapicida Stonegroup Ltd —Knaresborough
- £32,000 a year
- Full-time
- Customer service
- Salesforce
- In-person
- Health & wellbeing programme
- Employee discount
Quick apply
Member Services Coordinator
York Swimming Academy Ltd. —York
- £8,100 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Travel
- Work from home
- Employee discount
Quick apply
13d
Retail Coordinator
Aubin & Wills —York
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Management
- Organisational skills
- Employee discount
Quick apply
2d
Customer Care and Compliance Co-ordinator
Stoneacre —Doncaster
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Sales and Events Coordinator
Hotel Indigo Leeds —Leeds
- £30,000 a year
- Full-time
- Management
- Sales
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
3d
Response Coordinator - Day Shift
OCU Group —Leeds
- Full-time
- Customer service
- Microsoft Office
- Communication skills
Quick apply
Customer Service Co-ordinator | 12 Month FTC
Howdens Joinery Co. —Howden
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
2d
Wedding and Events Sales Coordinator
The Great Yorkshire Events Centre —Harrogate
- Weekend availability
- Hospitality
- Sales
- Microsoft Office
Quick apply
10d
Experienced Receptionist / Clinic Coordinator
Aesthetica Medical —Leeds
- From £13 an hour
- Full-time
- Sales
- Customer service
- Data entry
- Employee discount
Quick apply
5d
Client Services Coordinator
AND Digital —Leeds
- Full-time
- Hybrid work
- AI
Quick apply
Client Services Coordinator
Pinsent Masons —Leeds
- Overtime
- Microsoft Powerpoint
- Hospitality
- Microsoft Outlook
- Annual leave
- Gym membership
Sales Coordinator - 12 month FTC
Phoenix Software —Pocklington
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Sales and Operations Coordinator (Maternity Cover)
Warrendale Wagyu Ltd —Pocklington
- £16,000 a year
- Part-time
- Microsoft Excel
- Customer service
- Administrative experience
- Free parking
- Employee discount
Quick apply
5d
Fitness Co-Ordinator
Leeds City Council —Leeds
- £28,598 - £31,022 a year
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Annual leave
4d
Aftersales Co-ordinator | 12 Month FTC
Howdens Joinery Co. —Howden
- Full-time
- Sales
- Customer service
- Microsoft Office
- Free parking
2d

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Lead Patient Co-ordinator and Administrator

Blossom Cosmetic Clinic -
York

Quick apply

Job details

Permanent | Part-time | Full-time
From £14 an hour
4 days ago

Benefits

Employee mentoring programme
Company pension
Employee discount

Qualifications

Customer service
English
Microsoft Office
Administrative experience
Organisational skills
IT
Leadership
Communication skills

Full job description

Do you enjoy delivering exceptional customer service?

Are you an experienced administrator who thrives in a busy, people-focused environment?

Would you like to join a friendly, supportive team where your contribution is genuinely valued?

At Blossom Cosmetic Clinic in York, we are proud to provide high-quality private dental care in a welcoming boutique practice setting.

Our modern practice offers an excellent environment for both patients and team members. We are now looking for a motivated and organised Lead Administrator & Patient Co-ordinator to join our reception team and play a key role in delivering an outstanding patient experience.

This is an exciting opportunity for someone who enjoys building relationships, leading by example, and ensuring the smooth day-to-day running of a busy dental practice.

The Hours

4 days per week (35 hours)
7:45am – 5:30pm with 1 hour for lunch
We will also consider applications from candidates seeking 3 days per week (26.25 hours)

The Role

As our Lead Administrator & Patient Co-ordinator, you will be responsible for managing the non-clinical patient journey from initial enquiry through to completion of treatment. You will provide exceptional customer service, support our senior team, and assist in coordinating a small team of Patient Co-ordinators.

Key Responsibilities

Supporting the senior team with administrative tasks and projects
Providing day-to-day administrative support to patients and colleagues
Managing the patient journey across all communication channels, including telephone, email, text messaging and social media enquiries
Building strong, long-term relationships with patients through excellent service and communication
Managing appointment diaries efficiently and accurately
Explaining treatment payment options and processing payments
Promoting and enrolling patients onto the practice membership plan
Managing patient follow-up systems and daily administrative routines
Maintaining accurate and up-to-date patient records in line with practice procedures
Ensuring consistently high standards of customer care and administration
Managing referrals, outstanding balances and open courses of treatment
Liaising with dental laboratories regarding cases and appointments
Reconciling daily takings
Carrying out audits as directed by the Practice Manager
Undertaking additional training and responsibilities as Information Governance Lead

About You

We are looking for someone who is professional, proactive and highly organised, with a genuine passion for delivering outstanding customer service. Our ideal candidate would have:

Previous experience leading or supporting a team
Excellent customer service skills and a patient-focused approach
Strong administrative experience in a busy environment
Excellent attention to detail and accuracy when working across multiple systems
Outstanding organisational and prioritisation skills
Excellent communication skills, both written and verbal
A high standard of English grammar and spelling
Good IT skills, including Microsoft Office and CRM/practice management software
A positive, enthusiastic and professional attitude
A smart and professional appearance

Experience in a healthcare, dental or clinical setting would be advantageous but is not essential.

What We Offer

A friendly, welcoming and supportive working environment
An experienced and approachable Practice Manager and leadership team
A well-organised team of dentists, therapists, hygienists, dental nurses and reception staff
Ongoing training and development opportunities, including fully funded courses and qualifications
Career progression opportunities for ambitious candidates
DBS check paid for by the practice
Employer contributory pension scheme
Additional bonuses and benefits throughout the year
Regular team-building events and practice social outings

If you are an organised, customer-focused professional who enjoys working with people and wants to be part of a practice that genuinely values its team, we would love to hear from you.

Pay: From £14.00 per hour

Benefits:

Employee discount
Employee mentoring programme

Work Location: In person

Quick apply

Refine Your Search

customer care coordinator jobs in york, nyk

Lead Patient Co-ordinator and Administrator

Customer Service Co-ordinator

Member Services Coordinator

Retail Coordinator

Customer Care and Compliance Co-ordinator

Sales and Events Coordinator

Response Coordinator - Day Shift

Customer Service Co-ordinator | 12 Month FTC

Wedding and Events Sales Coordinator

Experienced Receptionist / Clinic Coordinator

Client Services Coordinator

Client Services Coordinator

Sales Coordinator - 12 month FTC

Sales and Operations Coordinator (Maternity Cover)

Fitness Co-Ordinator

Aftersales Co-ordinator | 12 Month FTC

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