Patient services lead Work, Jobs in York, Nyk (with Salaries)

Lead Patient Co-ordinator and Administrator
Blossom Cosmetic Clinic —York
- From £14 an hour
- Part-time
- Customer service
- English
- Microsoft Office
- Employee discount
Quick apply
4d
AHP Clinical Educator- Community Services
York and Scarborough Teaching Hospitals NHS Foundation Trust —York
- £49,387 - £56,515 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
3h
Records Services Scanning Coordinator - Fixed Term 2 Years
York and Scarborough Teaching Hospitals NHS Foundation Trust —York
- £25,760 - £27,476 a year
- Full-time
- Hospital
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
3d
Records Team Administrator - General Practice
MyHealth —Strensall
- £12.90 an hour
- Part-time
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
7d
Patient Co-ordinator
EvoDental —Middleton Park
- From £30,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
2d
Young People's Service Lead
St Gemma's Hospice —Leeds
- £39,125 - £46,661 a year
- Part-time
- Hospice
- Leadership
- Free parking
Customer Success Lead
Pharmacy2U —Leeds
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Dental Receptionist
Blossom Family Dental Care —York
- From £12.71 an hour
- Hospitality
- Computer literacy
- Microsoft Office
Quick apply
6d
PR and Communications Manager
VetPartners Limited —York
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
Quick apply
6d
Psychological Therapist - CBT/Trainee Psychological Therapist - CBT
Tees, Esk and Wear Valleys NHS Trust —York
- £39,959 - £56,515 a year
- Full-time
- English
- Bachelor's degree
- Travel
6d
Social Prescriber (COPD)
TSL Kirklees —York
- £29,768.96 an hour
- Full-time
- In-person
- Teaching
- Nursing
Quick apply
Specialist Services Operational Lead
Leeds Teaching Hospitals NHS Trust —Leeds
- £57,528 - £64,750 a year
- Full-time
- Management
- Master's degree
- Communication skills
10d
Chief Culture and People Officer
York and Scarborough Teaching Hospitals NHS Foundation Trust —York
- Full-time
- Communication skills
- Relocation assistance
- Employee assistance programme
11d
Diabetes Facilitator
Leeds Community Healthcare NHS Trust —Leeds
- £28,392 - £31,157 a year
- Full-time
- Travel
- Communication skills
- Annual leave
3d
Learning and Development (L&D) Lead
One Medical Group —Leeds
- Up to £45,000 a year
- Full-time
- Travel
- Patient care
- Human resources
- Annual leave
12d
Team Coordinator
Leeds and York Partnership NHS Foundation Trust —Leeds
- £28,392 - £31,157 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee discount
6d
Assistant Manager
Boots —York
- Weekend availability
- IT
- Leadership
- Employee assistance programme
- Employee discount
Estates Delivery Lead
NHS England —Leeds
- £79,504 - £91,609 a year
- Full-time
- Hybrid work
- Travel
- IT
- Annual leave
- Work from home
5d
Neighbourhood Health Programme Manager
Leeds Community Healthcare NHS Trust —Leeds
- £57,528 - £64,750 a year
- Negotiation
- Annual leave
10d
Customer Reception Centre Advisor
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,760 - £27,476 a year
- Full-time
- Teaching

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Lead Patient Co-ordinator and Administrator

Blossom Cosmetic Clinic -
York

Quick apply

Job details

Permanent | Part-time | Full-time
From £14 an hour
4 days ago

Benefits

Employee mentoring programme
Company pension
Employee discount

Qualifications

Customer service
English
Microsoft Office
Administrative experience
Organisational skills
IT
Leadership
Communication skills

Full job description

Do you enjoy delivering exceptional customer service?

Are you an experienced administrator who thrives in a busy, people-focused environment?

Would you like to join a friendly, supportive team where your contribution is genuinely valued?

At Blossom Cosmetic Clinic in York, we are proud to provide high-quality private dental care in a welcoming boutique practice setting.

Our modern practice offers an excellent environment for both patients and team members. We are now looking for a motivated and organised Lead Administrator & Patient Co-ordinator to join our reception team and play a key role in delivering an outstanding patient experience.

This is an exciting opportunity for someone who enjoys building relationships, leading by example, and ensuring the smooth day-to-day running of a busy dental practice.

The Hours

4 days per week (35 hours)
7:45am – 5:30pm with 1 hour for lunch
We will also consider applications from candidates seeking 3 days per week (26.25 hours)

The Role

As our Lead Administrator & Patient Co-ordinator, you will be responsible for managing the non-clinical patient journey from initial enquiry through to completion of treatment. You will provide exceptional customer service, support our senior team, and assist in coordinating a small team of Patient Co-ordinators.

Key Responsibilities

Supporting the senior team with administrative tasks and projects
Providing day-to-day administrative support to patients and colleagues
Managing the patient journey across all communication channels, including telephone, email, text messaging and social media enquiries
Building strong, long-term relationships with patients through excellent service and communication
Managing appointment diaries efficiently and accurately
Explaining treatment payment options and processing payments
Promoting and enrolling patients onto the practice membership plan
Managing patient follow-up systems and daily administrative routines
Maintaining accurate and up-to-date patient records in line with practice procedures
Ensuring consistently high standards of customer care and administration
Managing referrals, outstanding balances and open courses of treatment
Liaising with dental laboratories regarding cases and appointments
Reconciling daily takings
Carrying out audits as directed by the Practice Manager
Undertaking additional training and responsibilities as Information Governance Lead

About You

We are looking for someone who is professional, proactive and highly organised, with a genuine passion for delivering outstanding customer service. Our ideal candidate would have:

Previous experience leading or supporting a team
Excellent customer service skills and a patient-focused approach
Strong administrative experience in a busy environment
Excellent attention to detail and accuracy when working across multiple systems
Outstanding organisational and prioritisation skills
Excellent communication skills, both written and verbal
A high standard of English grammar and spelling
Good IT skills, including Microsoft Office and CRM/practice management software
A positive, enthusiastic and professional attitude
A smart and professional appearance

Experience in a healthcare, dental or clinical setting would be advantageous but is not essential.

What We Offer

A friendly, welcoming and supportive working environment
An experienced and approachable Practice Manager and leadership team
A well-organised team of dentists, therapists, hygienists, dental nurses and reception staff
Ongoing training and development opportunities, including fully funded courses and qualifications
Career progression opportunities for ambitious candidates
DBS check paid for by the practice
Employer contributory pension scheme
Additional bonuses and benefits throughout the year
Regular team-building events and practice social outings

If you are an organised, customer-focused professional who enjoys working with people and wants to be part of a practice that genuinely values its team, we would love to hear from you.

Pay: From £14.00 per hour

Benefits:

Employee discount
Employee mentoring programme

Work Location: In person

Quick apply

Refine Your Search

patient services lead jobs in york, nyk

Lead Patient Co-ordinator and Administrator

AHP Clinical Educator- Community Services

Records Services Scanning Coordinator - Fixed Term 2 Years

Records Team Administrator - General Practice

Patient Co-ordinator

Young People's Service Lead

Customer Success Lead

Dental Receptionist

PR and Communications Manager

Psychological Therapist - CBT/Trainee Psychological Therapist - CBT

Social Prescriber (COPD)

Specialist Services Operational Lead

Chief Culture and People Officer

Diabetes Facilitator

Learning and Development (L&D) Lead

Team Coordinator

Assistant Manager

Estates Delivery Lead

Neighbourhood Health Programme Manager

Customer Reception Centre Advisor

I want to receive the latest job alerts for patient services lead in york, nyk

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