Call centre Work, Jobs in York (with Salaries)

Contact Centre Claims Advisor
Benenden Health —York
- £26,300 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Switchboard Operator - York
York Teaching Hospital Facilities Management’ —York
- £25,760 - £27,476 a year
- Part-time
- Relocation assistance
- Employee assistance programme
6d
Customer Service Officer
North Yorkshire Council —Harrogate
- £27,254 - £29,064 a year
- Full-time
- Hybrid work
- Microsoft Office
- IT
- Communication skills
- Employee assistance programme
- Employee discount
10d
Swedish Customer Service & Sales
Gear4Music —York
- Full-time
- Customer service
- Computer literacy
- English
- Free parking
- Work from home
Inbound Sales & Service Advisor
Clearanswer —Leeds
- £23,829 - £25,038 a year
- Full-time
- Sales
- Customer service
- In-person
Contact Centre Technology & AI Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick apply
Telesales Account Manager
Bond International —Pocklington
- £28,000 - £30,000 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
Quick apply
7d
Contact Centre Advisor
Vantage Motor Group —Leeds
- Up to £34,090.45 a year
- Full-time
Senior Representative, Contact Center
Mastercard —Harrogate
- Full-time
- Financial services
- In-person
- Communication skills
- Work from home
2d
Collections Specialist
DWF —Leeds
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Microsoft Office
14d
Telesales Agent
Velvet Properties —Leeds
- From £24,500 a year
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
Outbound Sales Agent / Telesales Executive
Leodis Coffee Ltd —Leeds
- £27,000 - £29,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Sports Performance Data Collector (Rugby)
Oval Insights Ltd —Leeds
- From £13 an hour
- Part-time
- Spanish
- Data analysis skills
- SQL
- Free parking
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Leeds
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Telesales Team Leader
Leodis Coffee Ltd —Leeds
- £26,000 - £31,000 a year
- Full-time
- Sales
- In-person
- Communication skills
- Free parking
- Employee discount
Quick apply
Sales Team Leader
Verisure Services (UK) Limited —Leeds
- £24,000 a year
- Full-time
- Management
- Sales
- Team management
- Employee discount
- Referral programme
Quick apply

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Switchboard Operator - York
York Teaching Hospital Facilities Management’ —York
To deal and resolve (wherever possible) all enquiries in a professional manner, acting as help and advice and dealing with the public on the phone.
£25,760 - £27,476 a year
6d

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Contact Centre Claims Advisor

Benenden Health -
York

Apply Now

Job details

Full-time
£26,300 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
On-site gym
Annual leave
Company pension
Work from home
Employee assistance programme
Gym membership
Referral programme
On-site parking

Qualifications

Communication skills

Full job description

Benenden Health has exciting opportunities for Contact Centre Claims Advisor within its Member Services department, based in our Contact Centre, where you are on the frontline assisting our members. Each call is unique and requires you to use your initiative, apply discretion and work within our mutual ethos.

Working on the telephone, you will have the potential and passion to deliver in a dynamic and changing work environment. You’ll have an excellent telephone manner and strong communication skills, but most importantly, strive to deliver a great member experience. As part of the role, you will also work towards agreed Key Performance Indicators (KPIs) to ensure we maintain a consistently high standard of service delivery.

You will use our inhouse technology systems to record information and support members through their journey. Full training is provided, but you must be comfortable using a computer and navigating multiple systems while speaking with members.

Dealing with enquiries ranging from hearing loss to hip replacements, the role requires someone with resilience and empathy. Someone who can confidently lead members through our services to the best and most appropriate outcome for them. You’ll be an active and effective listener who can gather important information in difficult circumstances, and you’ll know how to ask the right questions at the right timeprobing sensitively and purposefully to uncover the details that matter most.

This role is essential to the successful journey for our members and the future of our outstanding business.

We are interested to hear from candidates with the following skills:

Excellent telephone manner and an ability to adapt to different situations
Enthusiastic, passionate and positive
Self-motivated and resilient
Desire to help others
Ability to question effectively and listen with empathy
Comfortable using computers and learning new systems

Training & Induction
A full induction programme will provide you with the product knowledge and system skills needed to support our members. This includes:

4 weeks of fulltime classroom training (Monday to Friday, 9am5pm), where you will learn our core products and receive full training on our inhouse technology system.
Followed by 2 weeks in our Coaching Academy, where you will begin handling live calls with dedicated support to help you build confidence.

A full induction program and on-going training will provide you with an intimate knowledge and understanding of Benenden Health’s core product. There is a requirement to attend 6 weeks’ full-time training Monday to Friday, 9am-5pm, starting on 24th August 2026. You must be available for the whole training period and have no annual leave.

Hybrid working is available after a successful 6month probation period; the first 6 months will be fully officebased.

Part-time hours of 22.5 hours min/3 days, would be considered, after the 6 weeks of full time training is completed.

With a 119year history, a mutual ethos and over 850,000 members, Benenden Health is a unique place to work. Whatever the department, no two days are ever the same, and the opportunities are as diverse as the members we serve.

Working for a business with such a strong commitment to ‘doing the right thing’, you can expect a broad range of benefits, including:

Free Corporate Benenden Health membership
Free Corporate Benenden Cash plan (helps towards Dental, optical and complementary therapies)
Free onsite car parking
Up to 35 days’ holiday including bank holidays, and no weekend or bank holiday working
Pension with up to 10% employer contributions
Discount available on other Benenden products
Employee Assistance Program
Unlimited access to £500 Refer a Friend Bonus Scheme
Discount and cashback on hundreds of highstreet retailers
Opportunity for hybrid working
Excellent training and career progression opportunities
Cycle to work scheme
Free hot drinks
Free fruit
Employee engagement events
Supporting local charities
Onsite First Aiders and Mental Health First Aiders
Free onsite gym

For further information on this role, please refer to the Role Profile.

Benefits:

Cycle to work scheme
Free parking
Health & wellbeing programme
On-site gym
On-site parking
Referral programme
Work from home

Work Location: In person

Apply Now

Refine Your Search

call centre jobs in york

Contact Centre Claims Advisor

Switchboard Operator - York

Customer Service Officer

Swedish Customer Service & Sales

Inbound Sales & Service Advisor

Contact Centre Technology & AI Manager

Telesales Account Manager

Contact Centre Advisor

Senior Representative, Contact Center

Collections Specialist

Telesales Agent

Outbound Sales Agent / Telesales Executive

Sports Performance Data Collector (Rugby)

JUNIOR SALES CONSULTANT

Telesales Team Leader

Sales Team Leader

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