Business support Work, Jobs in Zelah, Con (with Salaries)

Customer Experience Executive
Correct Contract Services Ltd —St. Columb
- £32,000 - £35,000 a year
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Trading Assistant
Sainsbury's —Truro
- £13.23 an hour
- Part-time
- Employee assistance programme
- Employee discount
2d
Postperson with Driving
Royal Mail Group —Truro
- Part-time
- Employee discount
13d
Order Fulfilment Assistant
The Hangar —Newquay
- £10,608 a year
- Part-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
12d
Regional Assistant - South and Southwest
Advance Housing and Support Ltd —Truro
- £27,999.21 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Estate Agent
The Property Experts —Redruth
- £8,400 a month
- Remote
- Sales
- Administrative experience
Football Marketing Executive
WAX Events Co —Newquay
- £26,000 - £30,000 a year
- Weekend availability
- Hospitality
- Social media management
- Organisational skills
- Free parking
- Flexitime
Quick apply
14d
Employment Adviser
Reed In Partnership —Redruth
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
Business Administration & Governance Coordinator
CMS GeoScience Ltd —Penryn
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Sick pay
Quick apply
7d
Business Development Manager - Cornwall
GRS Group —Newquay
- Full-time
- Hybrid work
- Sales
- IT
- Employee assistance programme
Quick apply
2d
Lead HR Business Partner
The Hangar —Newquay
- Part-time
- Human resources
Quick apply
6d
Business Support Assistant
Cornwall Council —Truro
- Full-time
- English
- Administrative experience
- Communication skills
- Annual leave
- Employee discount
2d
Personalisation Support Administrator
Cornwall Council —Truro
- Full-time
- English
- Annual leave
- Employee discount
14d
Accountant / Client Manager
Crane & Johnston Accountants —Newquay
- Part-time
- Microsoft Outlook
- Microsoft Office
- Accounting
- Health & wellbeing programme
- Life insurance
Quick apply
6d
HR Administrator. Redruth, Cornwall.
Richfords Fire & Flood —Redruth
- £27,976 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Profit sharing
- Health & wellbeing programme
Quick apply
5d
Recruitment Consultant - 360 Sales role - Trainee - Uncapped commission
Talent 27 —Newquay
- From £25,000 a year
- Full-time
- Sales
- Bachelor's degree
- In-person
- Gym membership
Quick apply
3d
Reception Host
Watergate Bay Hotel —Newquay
- £25,837 a year
- Weekend availability
- Microsoft Office
- Hotel
- First Aid Certification
- Employee discount
Quick apply
12d
Reception & Sales Advisor
Monkey Tree Holiday Park —Newquay
- £13.50 an hour
- Part-time
- Microsoft Word
- Sales
- Accounting
- Free parking
- Employee discount
Quick apply
Parish Clerk
St Enoder Parish Council —St. Enoder ED
- £20.29 - £22.20 an hour
- Part-time
- Microsoft Excel
- Customer service
- Administrative experience
- Work from home
Quick apply
Finance Support Assistant
Cornwall Council —Truro
- Full-time
- Hybrid work
- Microsoft Excel
- English
- Communication skills
- Annual leave
- Employee discount
5h

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Customer Experience Executive

Correct Contract Services Ltd -
St. Columb

Quick apply

Job details

Permanent
£32,000 - £35,000 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Referral programme

Qualifications

Customer service
Organisational skills
Communication skills

Full job description

About The Role

Job Purpose:
The Customer Experience Executive is responsible for supporting the delivery of a consistent, high-quality customer journey across the Cornwall division. The role will work closely with operational delivery teams,
site staff, clients, and residents to ensure customer engagement, communication, and satisfaction remain
central throughout all programmes of work.
The postholder will provide support and guidance to customers and residents, including vulnerable
individuals, through all stages of delivery. This includes resident profiling, customer engagement activities,
pre-work meetings, mid-work reviews, post-work auditing, and resolving customer concerns.
The role will also support the coordination and delivery of Corporate Social Responsibility (CSR) and Social
Value initiatives across the division, ensuring contractual commitments and community engagement
objectives are achieved.

Key Responsibilities:

Maintain positive customer engagement by assessing, improving, and implementing

contact protocols and profiling processes

Deliver a high-quality service to both the client and customers, ensuring respect for all

individuals and meeting challenges

Revise and implement systems and procedures to enhance engagement and customer

experience in collaboration with management teams

Provide educational opportunities and experiential growth for administrative and trade staff,

focusing on a customer-centric approach

Resolve customer objections, complaints, and site-based queries, whilst managing resident

perceptions

Visit customers in their homes to reassure and provide ongoing support.
Co-ordinate CSR activities and social value programmes
Collaborate with client RLOs and housing teams to manage safeguarding, tailored

interventions, and non-access issues

Help build a customer-centric focus across CCS.
Support operational teams to ensure productivity, service levels and customer expectations

are consistently met

Skills/Qualifications:

Proven experience in customer service and site-based engagement, including managing customer engagement programmes and conducting 360 reviews
Experience with resident profiling and safeguarding
Strong communication and problem-solving skills

• Experience working collaboratively with operational teams, clients, housing providers, and external stakeholders to achieve service outcomes • Strong organisational skills with the ability to manage multiple priorities and maintain accurate records.

Ability to deliver coaching, guidance, or training to administrative and operational staff to promote a customer-focused culture
Demonstrated ability to support operational performance by improving productivity, service standards, and customer expectations
Experience working in fast-paced environments with the ability to adapt to changing priorities and operational challenges Personal

Attributes:

You pride yourself on truth and share knowledge for the greater good.
You are committed to improvement and are an active team participant.
You accept responsibility for your role and promote ownership in others.
You have a desire to be successful and achieve goals, whether small or large.
You are flexible to meet business needs and actively work towards expanding your knowledge and skills

About Us

About Us

Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence.

What We Offer
- Pension Scheme: Auto-enrolment after probation.
- Flexible Annual Leave: Option to buy or sell leave after probation.
- Professional Development: Access to in-house and external training.
- Employee Assistance Programme: 24/7 support.
- Refer a Friend Bonus: Reward scheme for successful referrals.
- Parking: Available at office locations.
Why Choose CCS?

Skill Development: Access to training programmes, coaching, and mentoring.

Career Growth: Clear pathways for personal and professional advancement.

Long-Term Contracts: Enjoy stability and job security.

We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality.

Apply Now and Shape the Future with CCS!

Quick apply

Refine Your Search

business support jobs in zelah, con

Customer Experience Executive

Trading Assistant

Postperson with Driving

Order Fulfilment Assistant

Regional Assistant - South and Southwest

Estate Agent

Football Marketing Executive

Employment Adviser

Business Administration & Governance Coordinator

Business Development Manager - Cornwall

Lead HR Business Partner

Business Support Assistant

Personalisation Support Administrator

Accountant / Client Manager

HR Administrator. Redruth, Cornwall.

Recruitment Consultant - 360 Sales role - Trainee - Uncapped commission

Reception Host

Reception & Sales Advisor

Parish Clerk

Finance Support Assistant

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