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Systems Manager (The St. Regis Bermuda Resort)

Marriott International, Inc -
Saint George's

Apply Now

Job details

Full-time
8 days ago

Qualifications

Hospitality
Bachelor's degree
Business

Full job description

Additional Information
Job Number26066837
Job CategoryInformation Technology
Location34 Coot Pond Road, St George's, Bermuda, Bermuda, GE 03
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

This position is responsible for all technology planning, decision making, implementation and maintenance. As a member of the property management staff, this role contributes advanced knowledge and skill in technology and general hospitality business knowledge to support the property and technology Information Resources objectives.

CANDIDATE PROFILE

Education and Experience

A minimum of a Bachelor's degree in science, business administration, or 6 years equivalent working experience in lieu of a Bachelor's degree.

Or 4 years experience in a smimilar position working in the hospitality industry.

Previous experience in IR Global Field Services or Marriott Systems Support desirable.

System-related professional certifications desired.

CORE WORK ACTIVITIES

Ensuring Client Technology Needs are Met

Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Monitors, ensures and manages the acquisition and maintenance of property based systems.

Analyzes information, identifies current and potential problems and proposes solutions.

Maintains, inspects and repairs equipment.

Inspects and ensures the maintenance of the equipment or the environment.

Ensures that computer and network operations are monitored at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.

Manages IR activities to ensure the property infrastructure and applications systems are functional at all times.

Ensures solutions are consistent with the client's needs and brand specific IR environment.

Administers and maintains mail and email.

Maintains inventories and manages IT hardware/software.

Provides Internet support and maintenance (if applicable)

Provides cable management support.

Generates systems communications for property users to introduce new applications, provide user tips, alert users of system problems and inform staff of progress or status.

Consults on specific application issues or hardware/software problems.

Provides feedback to Lodging IR on application functional performance and system performance.

Managing Projects and Policies

Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Monitors processes and evaluates information according to SOP and LSOP requirements.

Enforces IR policies and standards protecting company hardware, software and other resources at the property.

Directs maintenance of equipment and installed software applications inventory for property ensuring compliance with licensing regulations.

Maintaining Information Systems and Technology Goals

Develops specific goals and plans to prioritize, organize, and accomplish your work.

Performs an assessment of needs, ensuring compliance with brand specific standards, budget and capital requirements.

Determines priorities, schedules, plans and necessary resources to ensure completion of any property projects on schedule and according to specification.

Ensures problems are correctly reported, routed, tracked and solved, with the system user being informed of situation at all times.

Ensures proper asset management.

Performs on-site monitoring of all projects.

Ensures that regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicates expectations, recognizes performance and produces desired business results.

Demonstrating and Applying Information Resources Knowledge

Keeps up-to-date technically and applies new knowledge to your job.

Demonstrates knowledge of job-relevant issues, products, systems, and processes.

Provides technical expertise and support.

Additional Responsibilities

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

Analyzes information and evaluates results to choose the best solution and solve problems.

Coordinates property efforts, prioritizes needs and communicates those needs to IR Shared Services and other systems staff.

Manages vendors for property IT requirements functioning as escalation point for problem resolution.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

information systems manager jobs

Systems Manager (The St. Regis Bermuda Resort)

Impact and Insights Manager

Operational Risk Manager (Wealth & Trading)

Bid Manager

Chief Evolution Officer

Assessment Manager

Senior Technology Program Manager

250029 (LI) Screening and Early Detection Strategic Programme Manager

Information Security & Data Protection Manager

Information and Records Management Lead

Medical Information Client Manager / Team Lead

Technical License Administrator / Support

Performance and Information Team Manager

Lead Credit Manager (Analytics)

Information and Document Control Manager - Major Projects

Product Owner - AI Trainer - Freelance - 8-20hrs/week - Remote

Assistance Team Leader

Data Protection Manager - 2nd line oversight

Senior Service Desk

Operations Manager (Process)

I want to receive the latest job alerts for information systems manager

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