Phone operator Work, Jobs (with Salaries)

Customer Experience Specialist
Quince —Remote
- £16 an hour
- Monday to Friday
- In-person
- Paid training
- Referral programme
1st Line Support Analyst
Aquis Exchange —London
- Hybrid work
- Spanish
- Microsoft Office
- IT
Quick apply
Customer Operations Assistant - Part Time
LOVESPACE —London
- £13.85 an hour
- Part-time
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Quick apply
Senior Customer Services Advisor
Fanatics Collectibles —Remote
- Weekend availability
- Remote
- Microsoft Word
- Microsoft Excel
- Communication skills
- Flexible schedule
Quick apply
Part Time Credit Controller
Pure Foods Systems —London
- £20 - £25 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- In-person
Quick apply
Phone operative
Bon Voyage Taxis LTD —Stanley
- From £12.21 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
2d
Customer Experience Associate - London
Ramp —London
- £39,000 - £43,000 a year
- Weekend availability
- Hybrid work
- ERP systems
- Accounting
- QuickBooks
- Annual leave
- Employee assistance programme
Customer Operations Assistant
LOVESPACE —London
- £28,808 a year
- Part-time
- Hybrid work
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
Quick apply
Player Safety Analyst - Online iGaming
Onyx Gaming —Colchester
- From £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Free parking
Quick apply
Help Desk Operator - Zero Hours
Medirest —High Wycombe
- £13.17 an hour
- Weekend availability
- Computer literacy
- Hotel
- Communication skills
- Flexible schedule
Weighbridge Operator / Order Processing Customer Support (Part Time)
NWH Group —Dundee
- £35,000 a year
- Part-time
- Administrative experience
- Continuous improvement
- IT
Telemarketer
Yellowcom —Belfast
- £25,000 - £54,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Referral programme
Quick apply
12d
1st Contact Agent
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
Travel Consultant - No Weekends No Evenings - Leisure Travel
Independent Travel Agency —Stockport
- £28,000 - £30,500 a year
- Full-time
- Hospitality
- Travel
- In-person
- Annual leave
Quick apply
2d
1st Line Incident Support – German Desk
KYOCERA Document Solutions —Remote
- Remote
- Employee assistance programme
6d
Customer Service - Paid Internship
LOVESPACE —London
- £26,437 - £29,000 a year
- Temporary
- Customer service
- Continuous improvement
- Communication skills
Quick apply
Security Control Room Operator
Britsafe Limited —York
- £19.91 an hour
- Weekend availability
- Phone etiquette
- Communication skills
Sales Development Representative, UK (Software Startup)
Opply —London
- £35,000 - £40,000 a year
- Hybrid work
- Sales
- Business development
Weighbridge Operator
Hawes Skip Hire —High Wycombe
- £35,000 - £36,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- IT
Quick apply
11d
Frontline Support Agent
Fuuse Limited —Lancaster
- £14.50 an hour
- 12 hour shift
- Hybrid work
- Software troubleshooting
- Customer service
- Free parking
- Work from home
Quick apply
11d

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Customer Experience Specialist

Quince -
Remote

Apply Now

Job details

£16 an hour

Benefits

Paid training
Referral programme

Full job description

ABOUT QUINCE

Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.

Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions:

Customer First: We prioritize customer satisfaction in every decision.
High Quality: True quality means premium materials and rigorous production standards you can feel good about.
Essential Design: We focus on timeless, functional essentials instead of chasing trends.
Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

OUR TEAM AND SUCCESS

At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence.

If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

THE ROLE

Customer Experience Specialist

Join Quince as a Customer Experience Specialist and deliver thoughtful, high-quality service across chat, email, phone, and social channels. Solve problems with empathy, guide them authentically, and share insights that improve our service. Grow your career with clear paths in specialization, leadership, and training while building trust and loyalty every day. This is a remote position (UK-based) with requirement to travel to Leeds, Manchester or London for training and occasional in-person meetings and team gatherings.

Responsibilities

Own each customer interaction from start to finish, ensuring clarity, care, and confidence.
Resolve issues with empathy, turning challenges into positive experiences.
Navigate tools efficiently while keeping the human touch.
Share insights and recurring patterns to help improve the experience.
Become a product expert to guide customers authentically.

What You Bring

Digital Intelligence: Comfortable adopting new tools to enhance service.
Empathy & Brand Ambassadorship: Builds loyalty through warm, polished, and authentic interactions.
Ownership: Takes full responsibility for outcomes and anticipates customer needs.
Adaptability: Thrives amid change while maintaining calm and consistency.

Growth Opportunities

Specialist Tracks: Category Expert (Home, Jewelry, Health/Wellness)
Leadership Tracks: Senior Associate Team Lead CX Manager
Enablement Tracks: Quality & Training or Workforce Management

Why You'll Love Working Here

Impactful work shaping customer loyalty
Culture of ownership and autonomy
Continuous growth in a fast-paced premium e-commerce-brand environment
Beautiful products, transparent pricing, and happy customers

Compensation & Benefits

Increases every 6 months until 2 years.
Monthly performance bonus
3-week paid training and onboarding
Set schedule with guaranteed hours
Referral bonuses of up to £800

Additional note: Up to the first 3 weeks of employment are mandatory onsite training, held Monday through Friday, 9:00 AM – 6:00 PM GMT in either London, Leeds or Manchester. Full attendance is required—no absences will be permitted during this period.

WHY QUINCE?

Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds

At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Apply Now

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phone operator jobs

Customer Experience Specialist

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1st Line Incident Support – German Desk

Customer Service - Paid Internship

Security Control Room Operator

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Frontline Support Agent

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