private harley street clinic Work, Jobs (with Salaries)

Front of House Administrator (Zero Hours Contract)
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- £16 an hour
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- Microsoft Office
- Administrative experience
Quick apply
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Clinical/Counselling Psychologist - Harley Street, Saturdays
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General Dentist
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Senior Pharmacy Technician - Medicines Management
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Front of House Administrator (Zero Hours Contract)

London Gynaecology
London

Quick apply

Job details

Zero hours contract
£16 an hour
5 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
Organisational skills
Front desk
IT
Communication skills

Full job description

Job Title: Front of House Administrator

Location: Harley Street and Moorgate

Department: Operations

Reports To: Clinic Manager

Remuneration: £16 per hour

Contract Type: Zero Hours Contract

About Us:

London Gynaecology is a leading, Private Equity–backed women’s health practice delivering outstanding, personalised care across our clinics in Harley Street, The Portland Hospital, the City of London, and our newly opened Richmond clinic. We support more than 1,500 patients each month, with continued expansion planned.

Our mission is to provide exceptional, expert gynaecological and reproductive healthcare with compassion, respect, and clinical excellence at every stage of the patient journey.

Our Values:

ONE TEAM

Ownership
Nurturing
Excellence
Trust
Empathy
Accessibility
Mentorship

We are committed to treating every patient and colleague with honesty, dignity, and respect. Cultural fit is essential at London Gynaecology — our ONE TEAM values guide how we work together. We welcome team players who bring empathy, collaboration, and a commitment to delivering exceptional patient care.

The Role

We are looking for a Zero Hours Front of House Administrator provides flexible and responsive administrative support across the clinic, ensuring smooth day-to-day operations and maintaining a high standard of patient service. The post holder will primarily provide reception cover, support administrative functions before and after clinics, and assist in maintaining continuity during periods of staff absence.

This position is specifically intended to absorb general administrative demand, enabling Medical Secretaries to focus on their specialist responsibilities and core functions.

Hours of Work

This is a flexible, zero-hours position designed to support the operational needs of the clinic. Shifts may be scheduled between:

Monday to Friday: 7:30am – 8:00pm
Saturday: As required within clinic operating hours

Saturday availability is essential for this role. Working hours will vary based on business needs, planned cover requirements, and unforeseen absences.

Key Responsibilities

Front of House and Reception

Provide professional and courteous front-of-house reception cover.
Welcome patients and visitors, ensuring an excellent patient experience.
Answer telephone calls and respond to enquiries in a timely and professional manner.
Manage patient arrivals and assist with appointment-related queries.
Ensure reception and waiting areas remain presentable and welcoming.

Administrative Support

Provide cover during lunch breaks and planned or unplanned absences across the administrative team.
Support clinic preparation activities, including checking schedules, preparing documentation, and ensuring clinics are ready to operate efficiently.
Undertake post-clinic administrative tasks, including filing, scanning, data entry, and record management.
Assist with appointment scheduling, patient correspondence, and other routine administrative duties.
Maintain accurate records and ensure confidentiality of patient information at all times.

General Duties

Provide flexible support across administrative functions as required.
Assist colleagues during periods of increased workload.
Follow clinic policies, procedures, and information governance requirements.
Undertake any other administrative duties reasonably requested by the Clinic Manager.

Person Specification

Essential

Previous experience in a reception, customer service, or administrative role.
Excellent communication and interpersonal skills.
Professional and friendly manner when dealing with patients, visitors, and colleagues.
Strong organisational skills and attention to detail.
Ability to work independently and adapt to changing priorities.
Good IT skills, including Microsoft Office applications.
Ability to maintain confidentiality and handle sensitive information appropriately.
Flexibility to work varying shifts across clinic opening hours.
Availability to work Saturdays is essential.

Desirable

Previous experience within a healthcare, medical, or clinical environment.
Experience using patient management or appointment booking systems.
Knowledge of healthcare administration processes.

Required Personal Qualities

Customer-focused approach
Reliability and punctuality
Flexibility and adaptability
Teamwork and collaboration
Professionalism and discretion
Strong administrative and organisational skills

Additional Information

This role operates on a zero-hours basis and is intended to provide flexible administrative support in response to clinic demand. Work will be offered according to operational requirements, including planned cover arrangements and short-notice absences.

The successful candidate will play an important role in ensuring the smooth running of clinic operations and delivering an excellent experience for patients and visitors.

Disclaimer

The responsibilities and duties outlined above are not exhaustive and may be amended to meet the evolving needs of the practice.

Pay: £16.00 per hour

Work Location: In person

Quick apply

Refine Your Search

private harley street clinic jobs

Front of House Administrator (Zero Hours Contract)

Band 5 Staff Nurse - Outpatients Department

Patient Services Porter

Adult Psychiatrist: General & ADHD - Harley Street (GMC Specialist Register)

Clinical Nurse Specialist in Paediatric Allergy (Band 7 Equivalent)

Senior Patient Access Co-ordinator

Clinical, Counselling Psychologist, Psychotherapist – Saturdays, Harley Street, London

Front of House Administrator

Stores Assistant

Store Keeper

Clinical/Counselling Psychologist - Harley Street, Saturdays

Registered Nurse

Operating Theatre Manager

Senior Chef de Partie

Deputy Dispensary Manager

Part-Time Pre-Assessment Nurse

Breast Cancer CNS

General Dentist

Senior Pharmacy Technician - Medicines Management

Senior Pharmacy Assistant Technical Officer (SATO) Aseptic Services

I want to receive the latest job alerts for private harley street clinic

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