Development coordinator Work, Jobs in York, Nyk (with Salaries)

Private and Sports Imaging Patient Services Coordinator
The LivingCare Group —Leeds
- £13.38 an hour
- Full-time
- CRM software
- Databases
- Business development
- Free parking
- Employee assistance programme
Helpdesk Advisor
CBRE —Leeds
- Part-time
Anthropologie Assistant Visual Manager - Leeds, UK
Anthropologie —Leeds
- Full-time
- Travel
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Supplier Quality Coordinator
Rotork —Leeds
- Full-time
- Hybrid work
- Microsoft Word
- Bachelor's degree
Quick apply
Dental Implantologist
Space Dental —Leeds
- £35,000 - £70,000 a month
- Part-time
- Anatomy knowledge
- CAD
- Bachelor's degree
- Referral programme
Quick apply
4d
Qualified Dental Nurse/Receptionist
Jorvik Dental Practice —York
- From £25,350 a year
- Part-time
- English
- Patient care
- In-person
- Free parking
Quick apply
1d
Support Service Secretary
Leeds and York Partnership NHS Foundation Trust —Leeds
- £25,760 - £27,476 a year
- Part-time
- Organisational skills
- Front desk
- Communication skills
- Annual leave
- Employee discount
12d
SENCo Senior Manager
North Yorkshire Council —Wetherby
- £32,916 - £51,048 a year
- Management
- Leadership
- School
Lifting Coordinator & HSE
Mitsubishi Power EMEA —Leeds
- Full-time
- Analysis skills
- Continuous improvement
- Team management
Quick apply
14d
Highly Specialist Applied Psychologist
Tees, Esk and Wear Valleys NHS Trust —York
- £57,528 - £64,750 a year
- Part-time
- Doctoral degree
- Research
- Teaching
6d
Activities Coordinator
Country Court —Thirsk
- £13 an hour
- Annual leave
- Referral programme
Quick apply
6d
Day Care Manager
Leeds City Council —Leeds
- £38,220 - £40,777 a year
- Full-time
- Management
- Medication administration
- Experience working with children
- Annual leave
Tooling Coordinator - Engineering
Jet2.com and Jet2holidays —Leeds Bradford Airport
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Profit sharing
Heat Pump Manager
Zuno Tech Group —Leeds
- Full-time
- Project management
- Continuous improvement
- Team management
- Annual leave
5d
Line Coordinator - Days, Blue Shift
Greencore Group —Selby
- £16.02 - £17.15 an hour
- Overtime
- Continuous improvement
- Team management
- Quality control
- Employee discount
- Life insurance
Activities ( Wellbeing ) Assistant
Fairfax Manor Care Home —Harrogate
- £13.25 an hour
- Part-time
- Hotel
- Communication skills
- Paid training
- Annual leave
Quick apply
Client Manager High Tech Crops and Lettuce
Rijk Zwaan —Pocklington
- Business development
- Organisational skills
Revenue Operations Manager
Journey Further —Leeds
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- CRM software
- Team management
- Contracts
- Annual leave
Quick apply
5d
Security Co-ordinator
Leeds Teaching Hospitals NHS Trust —Leeds
- £28,392 - £31,157 a year
- Full-time
- Communication skills
6d
Finance Coordinator (Maternity cover - 12 months) LBSU
Leeds Beckett University —Leeds
- £26,559 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
11d

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Private and Sports Imaging Patient Services Coordinator

The LivingCare Group -
Leeds

Apply Now

Job details

Permanent | Full-time
£13.38 an hour

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

CRM software
Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Upselling
Patient service
Databases
Cross-selling
Business development
Appointment booking and call handling
Partnership building
Client services
Computer skills
Customer support
Customer interaction

Full job description

Overview

We are seeking an enthusiastic and dedicated Private and Sports Imaging Coordinator to join our team at Thorpe Park Head Office. This role will be the first point of contact for all patients, referrers and sports clubs contacting LivingCare in relation to our Private Imaging services. We require an individual who is actively able to multi-task, work under pressure and maintain the highest customer service standards. This role is responsible for ensuring a prompt and professional service to all enquiries made via email and telephone. You will respond to general enquiries, including facilitation of any booking enquiries. You will work closely with the rest of the operational team to ensure clear lines of communication and service delivery are provided in line with customer expectations.

In addition to delivering outstanding customer service, the post holder will play a key role in driving revenue growth and promoting private imaging services, ensuring all interactions maximise booking conversions and service uptake. The successful candidate will actively identify opportunities to upsell services, build strong relationships with referrers and clients, and contribute to the commercial success of the private imaging function.

MAIN DUTIES AND RESPONSIBILITIES

Managing the online and telephone booking of private and sports imaging services across the company.
Managing waiting times and escalating where appropriate
Ensuring delivery of company KPIs
Responding to enquiries over email and telephone
Ensuring excellent customer satisfaction
Recording customer details on the appropriate database as required
Ensuring all processes are completed for customers booking appointments with LivingCare
Keeping track on waiting times and escalating where appropriate
Any responsibility within the customer service function.
Support the development of private and sport imaging services.
Actively promote private imaging and sports services to maximise bookings and revenue
Convert enquiries into confirmed appointments through effective communication and sales techniques
Identify upselling and cross-selling opportunities where appropriate
Build and maintain strong relationships with referrers, patients, and sports organisations to encourage repeat business
Support marketing and business development initiatives to grow the private imaging service
Monitor conversion rates and contribute to improving sales performance metrics

Qualifications

Good general education

Customer care training or equivalent experience

Skills and competencies

Excellent customer service skills
Excellent telephone manner and email etiquette
Knowledge of diagnostic imaging is desirable however full training will be provided
Strong sales and negotiation skills
Ability to influence and convert enquiries into bookings
Commercial awareness and understanding of revenue targets
Confidence in promoting services and handling objections
Teamworking
Competent in using IT and CRM systems
The post holder will have ongoing support throughout the operational structure. They will also work closely with the clinical team. They will have access to internal and external training for the role.

About us:

LivingCare Group is a set of companies that operate across various health services and portfolios. We have extensive experience of developing and delivering NHS care and have a growing portfolio of private provision. We work across GP practices and within our own centres in Yorkshire.

Our services are developed in response to local demands across the health economy and in line with the NHS governance and contractual requirements.

Why Choose us?

Our continuing success as a business is down to the talent, hard work and dedication of our staff. Along with great job satisfaction, you can look forward to a competitive salary, opportunities to grow, a pension scheme and great employee benefits.

We fully believe in investing in our staff to help them reach their career goals and full potential. We offer all staff the chance to further their education with free training courses in any field that will both benefit themselves and the company.

Here at LivingCare we are an equal opportunities employer with a strong commitment to the health and wellbeing of all our colleagues.

We are also proud to be a Disability Confident Committed Employer (Level 1).

Find out more about Disability Confident at: www.gov.uk/disability-confident #DisabilityConfident

What we offer our employees:

Free onsite parking
Free tea and coffee
Quality working environment
Exclusive discounts
Flexible working
Work life balance is a priority here at LivingCare, with services running at sociable times. 08:00-18:00 Monday to Saturday.
Annual pay review
Pension Scheme
Monthly metric driven bonuses
Blue Light Card NHS discount at a range of shops and restaurants
Access to the Employee Assistance Programme
Culture matrix programme: we organise special events every month to support our teams
Celebrating success: this programme gives rewards to our team member who have gone above and beyond
Supermarket vouchers: we give these out every month as part of our supermarket sweep competition

LivingCare Behaviours and Values:

Living Care has a set of core values which we expect all staff to demonstrate. Building on these we have developed a set of expectations that we expect all team members to demonstrate.

Managing yourself and others:

Take care of your own wellbeing and that of your staff
Manage yourself and your emotions
Share your knowledge and experience
Use appropriate language when communicating to others to ensure they understand
Be decisive
Be positive – focus on what you can do and why something will/could work
Actively seek feedback and act on it (where appropriate)
Know when to step in and do it yourself and when to leave others to have a go
Be self aware: know your strengths and development needs and look for ways to develop
Be visible

As a company who supports equality and diversity, LivingCare encourage applications from all candidates regardless of their age, gender including reassigned gender, relationship status, maternity, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

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MAIN DUTIES AND RESPONSIBILITIES

Qualifications

Skills and competencies

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Why Choose us?

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