Customer support & client services occupations Work, Jobs in Fernhurst, Wsx (with Salaries)

Customer Complaints Administrator
Natures Way Foods Ltd —Chichester
- Up to £27,000 a year
- Continuous improvement
- Organisational skills
- Communication skills
- Employee discount
12d
Customer Success Manager
Mysoft —Church Crookham
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Travel
- Free parking
- Employee assistance programme
Quick apply
Customer Success Assistant
Lifelong Mobility —Farnham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
13d
Customer Support Coordinator
Dolby Vivisol —Crawley
- £24,880 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Employee discount
Quick apply
Customer Services Advisor
Portsmouth Water —Havant
- £26,458 - £32,401 a year
- CRM software
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
13d
Customer Service Advisor
Pen Underwriting —Liphook
- Full-time
- Organisational skills
- Communication skills
Customer Service Assistant
A.L.O.B Ltd —Send
- £30,000 a year
- Full-time
- CRM software
- Google Suite
- Microsoft Office
- Free parking
Quick apply
6d
Sales Representative
Claimster Ltd —Gatwick Airport
- Up to £5,000 a month
- Full-time
- English
- Data entry
- In-person
Quick apply
1d
Customer Services Executive
Memiah Limited —Camberley
- £26,500 - £29,000 a year
- Monday to Friday
- Hybrid work
- CRM software
- Phone etiquette
- Leadership
- Flexible schedule
Quick apply
12d
Customer Service Representative
Prestige Packaging Solutions Ltd t/a Prestige Distribution —Horsham
- £13 an hour
- Full-time
- Computer literacy
- Computer skills
- In-person
- Free parking
Quick apply
14d
Customer Experience & Sales Support Specialist
SAIC LTD —Lancing
- £27,000 - £29,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
Quick apply
10h
Customer Services Advisor
SNG (Sovereign Network Group) —Basingstoke
- £25,936 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
Customer Relations Co-ordinator
Saxon Weald —Horsham
- £33,349 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
4d
Customer Care Associate
LRG —Camberley
- Remote
- Social media management
- Communication skills
Quick apply
Customer Service
Aristar Financial Consulting —Guildford
Delivery Station Liaison Agent
Amazon UK Services Ltd. —Havant
- Full-time
- English
Customer Service Administrator
Nuco Solutions Ltd —Leatherhead
- £27,241.50 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Data entry
- Employee assistance programme
- Sick pay
Quick apply
7d
Warehouse & Customer Service Coordinator
St. C Travel Goods Ltd —Partridge Green
- £27,000 - £30,000 a year
- Full-time
- Computer literacy
- Forklift
- Organisational skills
- Free parking
Quick apply
4d
Customer Complaints Specialist
SNG (Sovereign Network Group) —Basingstoke
- £27,540 - £31,000 a year
- Full-time
- Communication skills
6d
Customer Service Executive
Edge Building Products Ltd —Chichester
- £30,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Outlook
- Organisational skills
Quick apply

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Customer Complaints Administrator

Natures Way Foods Ltd -
Chichester

Apply Now

Job details

Fixed term contract
Up to £27,000 a year
12 days ago

Benefits

Company pension
Discounted gym membership
Employee discount

Qualifications

Stakeholder liaison
Microsoft Office Suite
Complaint handling
Purchase order creation
Continuous improvement
Organisational skills
Customer interaction
Communication skills
Time management

Full job description

Overview:

Customer Complaints Administrator | Up to £27,000 | Chichester | Interim Opportunity

Join us here at Nature’s Way Foods as Customer Complaints Administrator. This is a great opportunity for someone who enjoys working in a fast-paced environment, has a strong eye for detail, and takes pride in delivering excellent customer service.

You'll play an important role in supporting the complaints process from start to finish, ensuring claims are logged accurately, investigations are coordinated effectively, and customers receive clear and timely communication.

Working closely with colleagues across the business, as well as suppliers and customers, you'll help maintain high standards, support continuous improvement, and contribute to the smooth day-to-day running of the team.

This role is initially offered as a 6 month fixed-term-contract.

What you get from us

Base salary up to £27,800
Employer matched pension up to 5%
Health cash plan
Flexible benefits including; Corporate gym discounts, shopping discounts, enhanced maternity & paternity policy and many more
Access to online GP & life assurance

Key responsibilities

Support the Complaints team by accurately logging and processing claims in a timely manner, ensuring all records are maintained to a high standard
Acknowledge, update and maintain claim information across supplier portals, ensuring data is accurate, complete and up to date
Raise purchase orders and review invoices for processing, validating details and resolving any discrepancies where required
Work closely with operational sites to coordinate, prepare and support investigations, gathering relevant information and documentation
Liaise with customers to obtain additional information, providing a professional and responsive service throughout the claims process
Analyse customer feedback and investigation findings to help prepare clear, accurate and customer-focused responses
Run, maintain and distribute reports, providing insight and administrative support to wider business operations and continuous improvement activities
Build effective relationships with internal and external stakeholders to ensure the efficient resolution of complaints and claims
Support compliance with company policies, procedures and service level agreements, maintaining confidentiality and attention to detail at all times
Provide flexible administrative and operational support across the team, particularly during periods of high workload, helping to ensure service standards are consistently met

About you

Previous experience in a similar role is desirable
Ability to manage multiple tasks in a fast-paced environment
Strong working knowledge of Microsoft Office (particularly Excel)
Detail orientated with great organisational and time management skills
Strong communication skills to communicate with both internal and external stakeholders
Time spent working within an FMCG or food manufacturing environment would be advantageous
Positive, proactive, and flexible attitude with a passion for maintaining high standards

Nature’s Way Foods is the leading manufacturer of prepared salads, coleslaw and “food-to-go” for supermarkets and retailers, and as such we work closely with farmers across Europe. But there’s lots more to us than the products we make.

Our culture is inclusive, and our people are diverse spanning 39 different languages. We operate four manufacturing facilities capable of producing over 400m units per year. It is an exciting time to join Nature’s Way Foods as we are growing rapidly and there are genuine opportunities to progress within the organisation.

Interested?

Click apply, submitting an up-to-date CV. We look forward to hearing from you.

At Nature's Way Food, we believe that diversity and inclusion are key to driving innovation and achieving excellence. We are committed to creating a workplace where everyone feels valued, respected, and empowered to reach their full potential. We are dedicated to building a diverse team that reflects the communities we serve and the world we live in.

Join us in our mission to create a more inclusive and fairer world. Together, we can become best at fresh.

Apply Now

Refine Your Search

customer support & client services occupations jobs in fernhurst, wsx

Customer Complaints Administrator

Customer Success Manager

Customer Success Assistant

Customer Support Coordinator

Customer Services Advisor

Customer Service Advisor

Customer Service Assistant

Sales Representative

Customer Services Executive

Customer Service Representative

Customer Experience & Sales Support Specialist

Customer Services Advisor

Customer Relations Co-ordinator

Customer Care Associate

Customer Service

Delivery Station Liaison Agent

Customer Service Administrator

Warehouse & Customer Service Coordinator

Customer Complaints Specialist

Customer Service Executive

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