Client services manager Work, Jobs in Gateshead, Twr (with Salaries)

Client Delivery Manager
NRG —Gateshead
- £40,000 - £45,000 a year
- Hybrid work
- Continuous improvement
- Budgeting
- Communication skills
- Annual leave
Client Success Manager
The Opportunity Group —Newcastle upon Tyne
- Remote
- Analytics
Quick apply
Administration Coordinator
Clive Owen Llp —Newcastle upon Tyne
- Full-time
- Microsoft Outlook
- Administrative experience
- Data entry
- Employee discount
- Referral programme
Quick apply
Junior Project Coordinator
Matthews International Corporation —Gateshead
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
Customer Experience Manager (Contact Centre)
Sopra Steria —Newcastle upon Tyne
- £33,000 a year
- Hybrid work
- Organisational skills
- Training & development
- Leadership
- Annual leave
23h
Customer Success Manager
Cognassist —Hebburn
- Remote
- CRM software
- AI
- Communication skills
- Annual leave
Quick apply
Account Handler
Jensten Group —Gateshead
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
4h
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- In-person
- Communication skills
Quick apply
Account Manager
Bauer Media Group —Newcastle upon Tyne
- Hybrid work
- CRM software
- Computer skills
Office Administration Team Leader
Hay & Kilner —Newcastle upon Tyne
- £28,000 - £30,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Health & wellbeing programme
- Life insurance
Quick apply
7d
Area Sales Manager
Cleveland Cable Co Ltd —Newcastle upon Tyne
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
Business Development Associate
Alpha UK Projects Limited —Newcastle upon Tyne
- £27,000 - £28,000 a year
- Full-time
- Sales
- Business development
- In-person
- Health & wellbeing programme
- Gym membership
Quick apply
7d
Customer Account Manager
Foodbuy —Newcastle upon Tyne
- Travel
- Analytics
Customer Success Manager -Full time - Permanent - Gateshead
Recite Me —Gateshead
- Full-time
- Hybrid work
- In-person
- Communication skills
- Time management
- Annual leave
- Flexible schedule
Quick apply
Account Manager
Ocean Technologies Group —Newcastle upon Tyne
- Remote
- Marketing
- Public speaking
- Master's degree
12d
Territory Business Manager
IQVIA —Newcastle upon Tyne
- Full-time
- Bachelor's degree
- Analytics
- Annual leave
Business Development Manager
Maxwell Drummond —Newcastle upon Tyne
- £50,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
14d
Business Administrator
Sunderland Software City —Newcastle upon Tyne
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Human resources
- Paid training
- Annual leave
Quick apply
13d
Account Manager
Enviroduct Cleaning —Wallsend
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Business development
- Free parking
- Employee discount
Quick apply

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Client Delivery Manager

NRG -
Gateshead

Apply Now

Job details

Permanent
£40,000 - £45,000 a year

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Stakeholder collaboration
Client engagement
Stakeholder liaison
Continuous improvement
Relationship management
Project management software
Budgeting
Project management experience
Communication skills

Full job description

About the role

Are you an experienced Client Delivery Manager or Project Manager with a passion for delivering successful client campaigns within the sales promotions, digital marketing or marketing technology space?

Our client is a leading organisation within the sales promotions and promotional technology industry, supporting brands with innovative campaigns and digital-led promotional solutions. They are seeking a talented Client Delivery Manager to join their team on a 12-month maternity cover contract.

This is an exciting opportunity for a client-focused delivery professional to play a key role in managing high-profile campaigns, strengthening client relationships and ensuring operational excellence across a range of promotional projects.

The Role

As Client Delivery Manager, you will be responsible for overseeing the successful delivery of client campaigns from planning through to completion. You will work closely with clients and internal teams to ensure campaigns are delivered efficiently, meet agreed objectives and provide an exceptional client experience.

Key responsibilities include:

Managing the end-to-end delivery of multiple client campaigns, ensuring they are delivered on time, within scope and within budget.
Acting as a key point of contact for clients, building trusted relationships and ensuring effective communication throughout campaign lifecycles.
Understanding client objectives and translating them into clear delivery plans, schedules and milestones.
Coordinating resources across multiple campaigns, working collaboratively with teams including Sales, Finance, Legal, Commercial and Product Development.
Monitoring campaign performance against agreed KPIs and SLAs, providing regular updates, insights and recommendations.
Supporting continuous improvement initiatives by identifying opportunities to improve processes, workflows and operational efficiency.
Managing campaign budgets, supporting accurate pricing, financial reporting and invoicing processes.
Keeping up to date with trends and best practices within the sales promotions and digital promotions industry.

About You

You will be a highly organised and proactive individual with strong client management skills and experience delivering complex projects in a fast-paced environment.

You will ideally have:

2+ years' experience in Client Delivery, Client Services, Project Management or a similar role.
Experience working within a marketing agency, promotions, digital, technology or customer engagement environment.
Excellent communication and relationship-building skills, with the ability to influence and engage stakeholders at all levels.
Strong project management capabilities, with the ability to manage multiple priorities simultaneously.
Commercial awareness, including experience managing budgets and monitoring financial performance.
A solutions-focused mindset with excellent attention to detail and a passion for delivering high-quality work.
Experience using project management tools and platforms.

What is on offer:

Salary £40-45k
Hybrid working – 2 days in the office
25 days annual leave plus bank holidays
Pension scheme
Private medical insurance
And many more

NRG is an equal opportunities employer committed to promoting a diverse and inclusive workplace. We oppose all forms of unlawful or unfair discrimination on the grounds of any protected characteristic. Our aim is to create an environment that encourages diversity, builds on individual differences, and responds equitably to the needs of all. We proactively take steps to fulfil our legal obligations, remove barriers, monitor for fairness, reflect the communities we serve, and enforce a zero-tolerance policy for breaches of our Equality and Diversity policy.

Job Details

Posted: about 1 month ago
Location: Gateshead, Tyne and Wear
Job Type: Permanent
Salary: £40,000
Job Ref: 63321

Apply Now

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client services manager jobs in gateshead, twr

Client Delivery Manager

Client Success Manager

Administration Coordinator

Junior Project Coordinator

Customer Experience Manager (Contact Centre)

Customer Success Manager

Account Handler

Customer Success Manager

Account Manager

Account Manager

Office Administration Team Leader

Area Sales Manager

Business Development Associate

Customer Account Manager

Customer Success Manager -Full time - Permanent - Gateshead

Account Manager

Territory Business Manager

Business Development Manager

Business Administrator

Account Manager

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