Diagnostic technician Work, Jobs in Draycott, Som (with Salaries)

Helpdesk Technician 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
9d
Diagnostic Technician
Marshall Motor Group —Taunton
- £43,597 a year
- Weekend availability
- Automotive diagnostics
- Annual leave
- Employee discount
Quick apply
IT Support Technician
Minda Kubota Engineering & Farm Solutions Ltd —Bristol
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- English
- Windows
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
8d
Quality Control Technician
Bio-Techne —Bristol
- £22,100 - £35,400 a year
- Full-time
- IT
- Communication skills
- Employee stock purchase plan
8d
Diagnostic Technician / Mechanic
Tweed Road Motors Ltd —Clevedon
- £30,000 - £38,000 a year
- Full-time
- Maintenance
- In-person
- Automotive diagnostics
Quick apply
MOT Tester/Technician
Jeff Browns Garage —Lympsham
- £38,000 - £42,000 a year
- Full-time
- Organisational skills
- In-person
- Automotive diagnostics
- Free parking
Quick apply
Technician / Mechanic
Carbase —Bristol
- £33,000 - £50,000 a year
- Overtime
- Driving
- In-person
- Automotive diagnostics
- Employee discount
- Referral programme
Quick apply
Car and Van Technician
A J Reynolds Car & Truck Services Ltd —Frome
- Up to £45,000 a year
- Overtime
- Electrical experience
- Welding
- In-person
- Free parking
Quick apply
Roadside Technician - Green Flag Patrol
Direct Line - Aviva —Cardiff
- £37,740 - £44,000 a year
- Overtime
- Maintenance
- Driving
- IT
- Employee discount
Quick apply
13d
HVAC & Refrigeration Service Technician
Johnson Controls —Bristol
- Overtime
- Schematics
- HVAC
- Employee assistance programme
- Employee discount
Engineering Technician (Electrical, PLC)
Cytiva —Cardiff
- Full-time
- Maintenance
- Programmable logic controllers
- In-person
Jaguar Land Rover Preparation Technician
Sytner Jaguar & Land Rover Bristol —Bristol
- Full-time
- Driving
- Automotive diagnostics
- Communication skills
- Employee discount
Multi Skilled Engineering Technician
Cytiva —Cardiff
- Full-time
- Maintenance
- Programmable logic controllers
- In-person
Vehicle Technician
Vertu Motors —Yeovil
- £28,600 - £46,790 a year
- Full-time
- Maintenance
- Electrical experience
- Annual leave
- Employee discount
Quick apply
Service Technician
Foray Motor Group —Yeovil
- Up to £45,000 a year
- Full-time
- Employee discount
Quick apply
Jaguar Land Rover Maintenance Technician
Sytner Group —Bristol
- Full-time
- Maintenance
- Driving
- Automotive diagnostics
- Employee discount
Technician
Efectis —Cardiff
- £28,000 - £29,000 a year
- Full-time
- Schematics
- Microsoft Office
- Electrical experience
- Employee discount
Quick apply
12d
MET Technician
Motorbodies Weston —Weston-super-Mare
- £33,280 - £39,520 a year
- Full-time
- Maintenance
- Driving
- In-person
Quick apply
6d
Mechanic / Vehicle Technician
Phillips Tyres Shepton Mallet Ltd —Shepton Mallet
- £33,000 - £38,000 a year
- Full-time
- Maintenance
- In-person
- Automotive diagnostics
- Employee discount
Quick apply
4h
Engineering Technician (6 Month Fixed Term Contract)
BINX HEALTH LTD —Trowbridge
- Part-time
- Computer literacy
- Engineering
- Assembly
Quick apply

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Helpdesk Technician 1st/2nd Line

Soltech IT
Bristol

Quick apply

Job details

Full-time | Apprenticeship
£28,000 - £30,000 a year
9 days ago

Benefits

Free parking
Additional leave
Annual leave
Company pension
Company events
Employee discount
On-site parking

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Azure
Software troubleshooting
SCCM
Customer service
Windows
Technical support
DHCP
Driving
IT support
DNS
Organisational skills
SharePoint
TCP/IP
Communication skills
Active Directory
Intune
Help desk

Full job description

Job Description

Experienced 1st/2nd Line Helpdesk Technician

Full Time

Salary

Full Time - £28,000 to £30,000

Additional Benefits

Additional Bonus £1,200 pa

Regular Commission Schemes

Paid business mileage and expenses

20 days annual leave, plus bank holidays (additional up to 10 days around Christmas / New Year)

Additional leave

Company events

Company pension

Employee discount

Laptop and networking equipment

Key Responsibilities

Provide first and second-line remote IT support to business and education clients.
Troubleshoot hardware, software, networking, Microsoft 365, Windows, and cloud-based issues.
Manage incidents and service requests using the company helpdesk system.
Escalate complex technical issues to senior engineers where appropriate.
Maintain accurate documentation and update customer records.
Configure and deploy desktops, laptops, mobile devices, and peripheral equipment.
Support Microsoft 365, Active Directory, Azure AD/Entra ID, and standard business applications including SCCM.
Deliver excellent customer service while meeting service level agreements (SLAs).
Contribute to knowledge base articles and service improvements.

Skills & Experience

Essential:

Previous experience in an 1st/2nd Helpdesk or IT Support role.
Strong knowledge of Windows 10/11 and Microsoft 365.
Experience supporting Active Directory and user account administration.
Good understanding of TCP/IP, DNS, DHCP, Wi-Fi, and general networking.
Excellent troubleshooting and diagnostic skills.
Strong communication and customer service skills.
Ability to prioritise workloads and work effectively under pressure.
Full UK driving licence.

Desirable:

Experience with Microsoft Intune, Azure/Entra ID, or SharePoint.
Experience supporting schools or managed service (MSP) environments.
Experience across multiple hypervisors (Hyper-V, XCP-ng).
Knowledge of Windows Server technologies.
Relevant IT qualifications (CompTIA, Microsoft, ITIL or equivalent).

In return, we offer career progression, ongoing technical training, and a full-time salary of £28,000 to £30,000, depending on experience.

Benefits include a company pension, bonus and commission schemes, free on-site parking, a company laptop or MacBook, 20 days annual leave plus bank holidays, and additional leave over the Christmas and New Year period.

In addition, all authorised business mileage and expenses will be paid by the company.

Overview

SoltechIT provides a comprehensive range of IT services and hands-on ICT/computing support to over 700 business and education (primary school) clients across the South West of England. We put the needs of our clients first, delivering reliable, responsive, and professional IT support across a wide range of technologies.

SoltechIT is a friendly and supportive place to work where people feel trusted and respected. We are proud of the diversity, flexibility, and breadth of skills and experience within our team.

We are looking to recruit an experienced 1st/2nd Line Helpdesk Engineer to join our Service Desk team. The successful candidate will have proven experience working within an IT support environment, providing first and second-line technical support to business and/or education customers. You will be confident managing incidents and service requests from initial logging through to resolution, escalating to senior engineers where appropriate.

Individuals will be passionate about IT, self-motivated, and committed to delivering exceptional customer service. This role requires an excellent team player with strong communication and organisational skills, a professional and courteous manner, and the ability to explain technical issues clearly to customers of varying technical ability.

Candidates should be able to work independently, prioritise competing workloads, and demonstrate strong troubleshooting and problem-solving skills. A proactive approach to improving processes, identifying recurring issues, and contributing to the continual improvement of our service desk is essential.

Job Types: Full-time, Apprenticeship

Pay: £28,000.00-£30,000.00 per year

Benefits:

Additional leave
Company events
Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

diagnostic technician jobs in draycott, som

Helpdesk Technician 1st/2nd Line

Diagnostic Technician

IT Support Technician

Quality Control Technician

Diagnostic Technician / Mechanic

MOT Tester/Technician

Technician / Mechanic

Car and Van Technician

Roadside Technician - Green Flag Patrol

HVAC & Refrigeration Service Technician

Engineering Technician (Electrical, PLC)

Jaguar Land Rover Preparation Technician

Multi Skilled Engineering Technician

Vehicle Technician

Service Technician

Jaguar Land Rover Maintenance Technician

Technician

MET Technician

Mechanic / Vehicle Technician

Engineering Technician (6 Month Fixed Term Contract)

I want to receive the latest job alerts for diagnostic technician in draycott, som

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