It support Work, Jobs in Westerleigh, Gls (with Salaries)

NOC (Network Operations Centre) Support Technician:
DT Communications Ltd —Bristol
- £28,000 - £36,000 a year
- Full-time
- Hybrid work
- Maintenance
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
3h
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
Microsoft Support Engineer
Pax8 Global —Bristol
- Up to £40,000 a year
- Full-time
- Hybrid work
- SharePoint
UKRN Technical Systems Support Officer
University of Bristol —Bristol
- £39,906 - £44,746 a year
- Part-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Software development
IT Support Analyst Apprentice
The Delta Group —Melksham
- Computer literacy
- Computer skills
- Communication skills
Quick apply
Service Delivery Coordinator
ELA Comectronica Sarri Ltd. —Bristol
- £2,500 - £3,500 a month
- Full-time
- CRM software
- Communication skills
- Time management
- Health & wellbeing programme
- Flexitime
Quick apply
Digital Learning Specialist
Burges Salmon —Bristol
- Hybrid work
- Microsoft Office
- Training & development
- Communication skills
Senior Customer Service Representative - FM Helpdesk
Equans —Bristol
- Full-time
- Supervising experience
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Technical Support Engineer
Cura Terrae —Thrupp
- Full-time
- Organisational skills
- Computer skills
- Communication skills
Quick apply
Senior IT Service Manager - User Experience & Support Services
Office for National Statistics —Newport
- £41,985 - £47,121 a year
- Full-time
- Presentation skills
- Continuous improvement
- Agile
18h
Technical Support Consultant
Zellis —Bristol
- Hybrid work
- Annual leave
L2 Support Engineer
NCR —Bath
- £35,000 a year
- Full-time
- Maintenance
- Analysis skills
- AI
- Employee stock purchase plan
- Employee discount
Service Desk Engineer
Babcock International —Bristol
- £28,300 - £35,400 a year
- Full-time
- Databases
- Analysis skills
- Annual leave
- Employee assistance programme
Helpdesk Team Leader
Wiltshire Council —Trowbridge
- £34,434 - £36,363 a year
- Full-time
- Hybrid work
- Continuous improvement
12d
ICT Network Engineer
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Business development
- Travel
- Communication skills
IT Field Engineer - West England
T-Tech —Bristol
- Full-time
- Hybrid work
- Communication skills
Quick apply
Technical Support Co-ordinator
Avon and Somerset Constabulary —Portishead
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Travel
Digital Adoption Advisor
Veale Wasbrough Vizards —Bristol
- Continuous improvement
- Organisational skills
- Training & development
Application Support Engineer (3rd Level)- Bristol
FDM Group —Bristol
- Hybrid work
- DevOps
- Continuous improvement
- Mentoring
- Annual leave
Product Operations Assistant
One Big Circle —Bristol
- £26,500 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
Quick apply
20h

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it support jobs near westerleigh, gls

NOC (Network Operations Centre) Support Technician:

DT Communications Ltd -
Bristol

Quick apply

Job details

Permanent | Full-time
£28,000 - £36,000 a year
3 hours ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Flexitime
Paid volunteer time

Qualifications

Technical troubleshooting
TCP
Incident management
CCNP
Incident queue management
CCNA
Ticket management
Maintenance
Network infrastructure
PRTG
CompTIA Network+
IT support
Technical support incident logging
Solarwinds
Customer support
IT incident logging
Network monitoring
Root cause analysis
Communication skills
Juniper

Full job description

About the Role: Bristol is a hub for innovation and technology, and at DT Communications Ltd, we keep that engine running. We manage critical network infrastructure to ensure enterprise systems stay connected, secure, and fast. We believe that network operations should be proactive, seamless, and rock-solid.

We are looking for a NOC Support Technician who can take ownership of network health and client support. You aren't just watching alerts; you are solving critical issues in real-time. You will work alongside a sharp engineering team, bridging the gap between complex network anomalies and swift technical resolutions. You are the defender of uptime in a world that never stops running.

Why Work With Us?

The Environment: Located in Bristol with flexible hybrid options. We foster a supportive workspace that prioritizes teamwork, clear communication, and ongoing technical growth.
Engineering Culture: We don't need you to convince us that network reliability matters. We know it does. You will have direct access to modern network tools and experienced engineers who value your input.
Modern Tech Stack: We work with industry-standard monitoring tools (PRTG, SolarWinds, Zabbix) and enterprise routing/switching hardware (Cisco, Juniper).
Growth: You will have access to training resources and mentorship to support your career progression toward senior engineering and certifications (e.g., CCNA, CCNP).

Key Responsibilities:

Network Monitoring & Alerting: Keep a close eye on network health using NOC monitoring software. Identify and log performance drops before they become major outages.
Incident Resolution: Manage Tier 1 and Tier 2 tickets from initial detection through to resolution, ensuring clear communication with affected stakeholders.
Root Cause Analysis: Don't just reset connections. Investigate network logs, trace issues to their source, and document steps to prevent recurring failures.
Technical Escalation: Recognize when an issue requires higher-level intervention. Document complex incidents accurately and escalate seamlessly to Tier 3 engineers.
System Maintenance: Assist with scheduled routine updates, backups, and network integrity checks during maintenance windows.

What We Are Looking For:

Experience: 1–3 years in an IT support, service desk, or NOC environment with a strong focus on networking fundamentals (TCP/IP, DNS, DHCP, VPNs).
Skills: Hands-on experience with command-line tools, router/switch configurations, and standard network monitoring software.
Certifications: CompTIA Network+, Cisco CCNA, or working towards similar credentials (practical experience is equally valued).
Communication: Clear verbal and written skills. You can translate complex network statuses into straightforward updates for clients and internal teams.
Mindset: You stay calm under pressure, enjoy methodical troubleshooting, and know how to prioritize tasks when multiple alerts trigger at once.

Pay: £28,000.00-£36,000.00 per year

Benefits:

Cycle to work scheme
Flexitime
Health & wellbeing programme
Paid volunteer time

Work Location: Hybrid remote in Bristol BS9 4UN

Quick apply

Refine Your Search

it support jobs in westerleigh, gls

NOC (Network Operations Centre) Support Technician:

Customer Support Advisor

Microsoft Support Engineer

UKRN Technical Systems Support Officer

IT Support Analyst Apprentice

Service Delivery Coordinator

Digital Learning Specialist

Senior Customer Service Representative - FM Helpdesk

Technical Support Engineer

Senior IT Service Manager - User Experience & Support Services

Technical Support Consultant

L2 Support Engineer

Service Desk Engineer

Helpdesk Team Leader

ICT Network Engineer

IT Field Engineer - West England

Technical Support Co-ordinator

Digital Adoption Advisor

Application Support Engineer (3rd Level)- Bristol

Product Operations Assistant

I want to receive the latest job alerts for it support in westerleigh, gls

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