Customer support administrator Work, Jobs in Gloucester, Eng (with Salaries)

Receptionist
iCOMAT —Gloucester
- Full-time
- Microsoft Office
- Administrative experience
- Continuous improvement
Receptionist- Outpatients & CDC, Band 2
Gloucestershire Hospitals NHS Foundation Trust —Gloucester
- £25,272 a year
- Part-time
- Data entry
- Front desk
- Training & development
15h
Administrator
Hudson Kapel Fleet Solutions —Pershore
- £26,000 - £28,000 a year
- Temporary
- Quality control
- Accounting
- In-person
- Free parking
Quick apply
5d
Office Coordinator
A.J. Taylor Ltd Electrical Contractors —Malvern
- £28,000 - £32,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Writing skills
- Free parking
- Life insurance
Quick apply
Dental Receptionist
Gratton House Dental Surgery —Cheltenham
- £26,000 - £29,000 a year
- Full-time
- Administrative experience
- In-person
- Communication skills
Quick apply
1d
Client Services Administrator, 6m FTC
Charles Russell Speechlys —Cheltenham
- Full-time
- Hybrid work
- Communication skills
Human Resources Administrator
National Star —Cheltenham
- £27,900 a year
- Full-time
- Customer service
- Recruiting
- Contracts
Quick apply
6d
Sales Administrator
lydney skip hire Ltd —Lydney
- £13 - £15 an hour
- Full-time
- Sales
- Customer service
- Computer literacy
Quick apply
European Operations Administrator
Simarco —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
Quick apply
HR Administrator
Malvern Panalytical Ltd —Malvern
- Overtime
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
7d
Receptionist
Cheltenham Chase Hotel & Spa —Brockworth
- £8.00 - £12.71 an hour
- Bar
- Hotel
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
6d
Office Administrator
Home Front Ltd —Chippenham
- £26,000 - £28,000 a year
- Full-time
- English
- Administrative experience
- Accounting
- Free parking
Quick apply
9d
Strutt & Parker - Administrator
BNP Paribas —Cirencester
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Customer Service Administrator - Fixed Term Contract
Gardiner Bros —Eastington
- £26,227.50 a year
- Full-time
- Annual leave
- Employee discount
Quick apply
11d
Talent Engagement Administrator
Sanctuary Group —Worcester
- £25,844 - £27,209 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Annual leave
- Employee discount
Quick apply
14d
Administrative Assistant
Kennedys Law —Berkeley
- £55,000 - £70,000 a year
- Full-time
- Front desk
- In-person
12d
Receptionist/Admin Assistant
Gallifordtry —Cheltenham
- Full-time
- Computer literacy
- Front desk
- Employee assistance programme
- Employee discount
CSL Admin
ADM —Hereford
- Microsoft Office
- Bachelor's degree
- Continuous improvement
Logistics Administrator
Evesham Vale Growers —Evesham
- £25,420 - £27,000 a year
- Overtime
- Microsoft Word
- Customer service
- Data entry
- Free parking
Quick apply
7d
Receptionist and Business Support Assistant
Kidwells Solicitors —Hereford
- £26,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Free parking
Quick apply
6d

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customer support administrator jobs near gloucester, eng

Receptionist

iCOMAT
Gloucester

Apply Now

Job details

Full-time

Benefits

Company pension
Private medical insurance

Qualifications

Record keeping
Meeting coordination
Travel arrangements
Inbound customer enquiry call handling
Administrative support experience
Filing
Scanning
Microsoft Office Suite
Email software
Microsoft Office
Administrative experience
Continuous improvement
Data entry
Front desk
Communication skills

Full job description

Join ICOMAT – Revolutionising the Future of Lightweight Manufacturing!

iCOMAT is an advanced manufacturing company that invented Rapid Tow Shearing (RTS) - the only proven technology for producing defect-free curved-fiber composite parts at industrial scale. We deliver the lightest structures possible for aerospace, automotive, defense, and space, at a rate and cost efficiency that far exceeds existing composite production processes.

We build and operate automated factories for composite materials, delivering components to Tier 1 suppliers and OEMs. The business has three main divisions: development of automated production machines, development of software design and production tools, and operation of the factory. We work with 25+ customers and completed the largest ever Series A in composites manufacturing to fuel a significant scale-up, with growth plans that will see the business multiply in size over the next two to three years and expand operations into the UK, Europe and the US.

The business has currently more than 130,000 sqm of production capacity with manufacturing facilities in the UK (Gloucester and Swindon) and the US (Dayton, Ohio); a Hardware R&D Centre in Bristol, UK; and a Software R&D Centre in Athens, Greece.

You are the face of iCOMAT Gloucester. You set the tone the moment a visitor walks through the door, host them properly, walk them through to meetings and facility tours, and keep the front of house in order all day. When Gloucester needs admin cover, you step in.

Full time, Monday to Friday, based on-site at our Gloucester facility. Part time/school hours working requests may be considered for the suitable candidate.

What will you be doing?

1. Front Desk & Visitor Management

Act as the first point of contact for all visitors, customers, and suppliers

Greet visitors professionally and manage visitor sign-in, induction, and site access controls

Issue visitor passes and ensure compliance with site security and safety procedures

Notify relevant staff of visitor arrivals and coordinate meeting logistics

Maintain visitor logs for audit and traceability purposes

2. Communication & Call Handling

Manage incoming telephone calls, directing enquiries to the appropriate departments

Handle incoming emails and general enquiries in a timely and professional manner

Take accurate messages and ensure prompt follow-up

Maintain a high standard of communication reflective of a customer-focused business environment

3. Administrative Support

Provide general administrative support to Operations, Quality, and Management teams

Document control support (printing, scanning, filing)

Data entry and record maintenance

Preparation of reports and correspondence

4. Office & Facilities Coordination

Maintain reception and office areas to a clean, organised, and professional standard

Manage meeting rooms, including booking, setup, and coordination of refreshments

Order and control office supplies and consumables

Coordinate with external service providers (e.g. cleaning, maintenance, couriers)

5. Security & Compliance

Ensure all visitors comply with health, safety, and site security requirements

Support compliance with company procedures, confidentiality, and data protection policies

Assist with maintaining records required for internal and external audits

Escalate any security or safety concerns promptly

6. Travel Arrangements

Support travel arrangements for Senior Management team members within the business.

Ensure compliance to travel policy and expense guidelines.

7. Mail & Logistics Support

Handle incoming and outgoing post, parcels, and deliveries

Coordinate courier services and ensure correct documentation of shipments

Support basic logistics coordination where required

8. Continuous Improvement

Identify opportunities to improve administrative efficiency and front-of-house processes

Support implementation of standardised procedures and visual management systems

What do we need from you?

Professional and approachable manner
Strong organisational and multitasking ability
Excellent verbal and written communication skills
High attention to detail and accuracy
Ability to work in a structured, process-driven environment
Good IT skills (Microsoft Office, email systems)
Discretion and confidentiality
Previous experience in a receptionist, front-of-house, or administrative role
Experience within manufacturing or regulated environments (desirable)
Basic knowledge of office systems and procedures
Role requires a professional appearance and behaviour at all times
Critical position for maintaining customer confidence and site security
Emphasis on organisation, communication, and compliance

Our Values: Uncompromising Excellence

Discipline over excuses. We commit. We follow through. We hold ourselves and each other to the highest standard, especially when the pressure is on.
Push the edge. iCOMAT was built on a refusal to accept that curved fiber could not be manufactured at scale. We innovate where others hesitate.
Aligned and accountable. Everyone owns their lane, communicates openly, and delivers without being chased. No silos. No ambiguity.

Why iCOMAT?

Competitive Salary & Benefits: We offer a comprehensive benefits package, including private healthcare, pension scheme.
Stock Options: Equity options to give employees a stake in the company’s success
Career Growth Opportunities: Join us at a pivotal time as we scale up, offering unmatched professional growth opportunities in the rapidly advancing field of composite materials.
Innovation-Focused Culture: We pride ourselves on our inclusive, forward-thinking work environment. Recognized by Bloomberg as a "UK Startup to Watch," iCOMAT celebrates diversity and encourages all applicants, regardless of background, to apply.
Global Impact: Be a part of our mission to redefine lightweight structures for the automotive, aerospace, and space industries, working with some of the most influential companies worldwide.Ready to be part of something big?

Apply now to learn more and join us on our exciting journey!

Apply Now

Refine Your Search

customer support administrator jobs in gloucester, eng

Receptionist

Receptionist- Outpatients & CDC, Band 2

Administrator

Office Coordinator

Dental Receptionist

Client Services Administrator, 6m FTC

Human Resources Administrator

Sales Administrator

European Operations Administrator

HR Administrator

Receptionist

Office Administrator

Strutt & Parker - Administrator

Customer Service Administrator - Fixed Term Contract

Talent Engagement Administrator

Administrative Assistant

Receptionist/Admin Assistant

CSL Admin

Logistics Administrator

Receptionist and Business Support Assistant

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