Program manager Work, Jobs in Bookham (with Salaries)

Customer Program Manager
D-Fend Solutions —London
- Full-time
- Engineering
- Bachelor's degree
- Business
Programme Manager
Imperial College London —South Kensington
- £46,614 - £56,345 a year
- Part-time
- Management
- Annual leave
Technical Program Manager - EU / UK
Marqeta —London
- Remote
- Computer Science
- PMP
- Engineering
- Employee stock purchase plan
- Annual leave
Quick apply
7d
Social Impact Manager - Partnerships & Programmes
AtkinsRéalis —London
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Analytics
ERP Program Senior Manager
Capgemini Sogeti —London
- Hybrid work
- ERP systems
- Business development
- Agile
Liquidity Program Manager
G-Research —London
- Bar
- Analysis skills
- Presentation skills
- Annual leave
4d
Senior Program Manager_ Large Transformation
Infosys —London
- PMP
- Master's degree
- Business development
Sr. Program Manager
WebMD —London
- Weekend availability
- Bachelor's degree
- Travel
- Conflict management
Quick apply
Executive Administrative Business Program Manager, DeepMind
DeepMind —London
- Bachelor's degree
- No degree
- Mentoring
EAP Program Manager
Durbin PLC (UK) —London
- Hybrid work
- Business development
- Contracts
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
7d
Transformation Project Manager
Watson Farley & Williams —London
- Organisational skills
- Financial services
- Communication skills
Online Programmes Manager
Round Square —Windsor
- £35,000 - £38,000 a year
- Full-time
- Presentation skills
- Organisational skills
- In-person
- Life insurance
- Sick pay
Quick apply
1d
Learning Program Manager
Fractal Analytics —London
- Full-time
- Hybrid work
- Travel
- Financial services
- Training & development
Programme Manager
Giesecke+Devrient —London
- Full-time
- Remote
- Travel
- Agile
- Leadership
Program Manager - Motion
Jones Knowles Ritchie —London
- Full-time
- Hybrid work
- Conflict management
- Budgeting
- Negotiation
- Life insurance
- Referral programme
Quick apply
Senior Project Manager
PepsiCo —London
- Management
Schools Programme Lead (Freelance)
PGS-Educators —London
- £55 - £85 an hour
- Part-time
- Hybrid work
- Travel
- Mentoring
- Recruiting
Quick apply
4d
Technical Program Manager
Solidus Labs —London
- Full-time
- PMP
- AI
- Communication skills
Quick apply
8d
Technical Program Manager
dmg::media —London
- Full-time
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Programme manager
Central and North West London NHS Foundation Trust —London
- £75,328 - £86,114 a year
- Full-time
- Research
- Leadership
- Negotiation
7d

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Customer Program Manager

D-Fend Solutions
London

Apply Now

Job details

Full-time

Qualifications

Technical project or programme management experience
Account-based growth strategy development
Stakeholder collaboration
Client engagement
Stakeholder liaison
Engineering
Internal department liaison
Bachelor's degree
Customer relationship management
Risk management
Customer renewal management
Churn prevention
Customer loyalty building
Relationship management
Customer interaction
Multidisciplinary collaboration
Business
Project management experience
Communication skills
Information Technology

Full job description

Join D-Fend Solutions — where technology meets purpose.

As the global leader in cyber-takeover counter-drone technology, we develop advanced solutions that keep airspaces safe from evolving drone threats. Our team — including veterans of elite military tech units — pushes boundaries every day to deliver smarter, faster, and safer protection for customers worldwide.

If you’re passionate about cutting-edge technology, real-world impact, and working in a collaborative, high-energy environment — we’d love to have you on board.

Become a D-Fender. Shape the future of airspace security.

We are seeking a Multidisciplinary Customer Program Manager who thrives in complex environments and can work across technical and business domains.

The ideal candidate will be responsible for guiding customers through onboarding, adoption, and optimization across a portfolio that includes hardware, software, and services.

This is a cross-functional role that bridges product, engineering, support, sales, and customer operations to ensure customer satisfaction, retention, and growth.

Key Responsibilities:

Program Management: Act as the primary point of contact for assigned accounts, developing long-term relationships and strategic engagement plans.
Customer Onboarding: Lead structured onboarding processes tailored to D-fend product lines.
Cross-Domain Expertise: Translate technical and operational needs into clear success strategies.
Support Coordination: Work with technical support, engineering, and field services teams to resolve customer issues and manage escalations.
Training & Enablement: Deliver or coordinate training sessions across disciplines, ensuring customer proficiency with all relevant tools and systems.
Lifecycle Engagement: Own the customer journey from post-sale through renewal, identifying opportunities for upselling, cross-selling, and proactive engagement.
Risk Mitigation: Monitor customer health metrics and proactively intervene to reduce churn or dissatisfaction.
Feedback Loop: Serve as a customer advocate internally, contributing insights to product development, roadmap planning, and service improvements.

Qualifications:

At least 5+ years in a Customer Success, Account Management, or Technical Project Management role
Experience working with both hardware and software products, preferably in Law enforcement, security and military environments
Strong communication and interpersonal skills; ability to influence both technical and non-technical stakeholders
Proven ability to manage multiple projects and customers simultaneously
Excellent problem-solving and critical thinking abilities
Bachelor’s degree in Business, Engineering, Information Technology, or a related field
Excellent written and verbal communication skills
Familiarity with RF based systems and environments

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

program manager jobs in bookham

Customer Program Manager

Programme Manager

Technical Program Manager - EU / UK

Social Impact Manager - Partnerships & Programmes

ERP Program Senior Manager

Liquidity Program Manager

Senior Program Manager_ Large Transformation

Sr. Program Manager

Executive Administrative Business Program Manager, DeepMind

EAP Program Manager

Transformation Project Manager

Online Programmes Manager

Learning Program Manager

Programme Manager

Program Manager - Motion

Senior Project Manager

Schools Programme Lead (Freelance)

Technical Program Manager

Technical Program Manager

Programme manager

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