Automation engineer Work, Jobs in Abbotts Ann, Ham (with Salaries)

Service Desk Administrator - Saturday & Bank Holiday only
Retail-FCL —Basingstoke
- From £13.50 an hour
- Part-time
- Customer service
- In-person
- Employee discount
Quick apply
12d
Control System Engineer
RSE —Basingstoke
- Engineering
- Programmable logic controllers
- Travel
- Employee discount
Lead Application Operations Engineer
Wiltshire Police —Devizes
- Up to £59,529 a year
- Full-time
- Continuous improvement
- Annual leave
- Gym membership
8d
ICT Program Director
Ericsson —Newbury
- PMP
- Engineering
- Bachelor's degree
Installation Engineer (Busbar and Switchgear)
BMS Services Ltd —Basingstoke
- £28,000 - £35,000 a year
- Full-time
- Programmable logic controllers
- In-person
- Mechanical knowledge
- Free parking
- Life insurance
Quick apply
18h
Software Test Team Lead
Codan Limited —Whiteley
- Analysis skills
- Leadership
6d
Senior Identity Management Engineer
cloudpay —Andover
- Full-time
- Hybrid work
- Mentoring
- Employee assistance programme
- Bereavement leave
Senior DevOps Engineer
AVASK —Southampton
- £70,000 - £90,000 a year
- Hybrid work
- Azure
- DevOps
- Annual leave
Quick apply
VodafoneThree - Senior Engineer
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Employee discount
Quick apply
Staff Software Engineer - Engine by Starling
Starling —Southampton
- Full-time
- Hybrid work
- DevOps
- Java
- Mentoring
- Annual leave
- Employee discount
Quick apply
Senior Control System Engineer
RSE —Basingstoke
- Engineering
- Programmable logic controllers
- Travel
- Employee discount
Senior Infrastructure Operations Engineer
Wiltshire Police —Devizes
- Up to £49,118 a year
- Full-time
- Engineering
- No degree
- Annual leave
- Gym membership
8d
Senior Solution Architect
Wiltshire Police —Devizes
- Up to £63,687 a year
- Full-time
- Annual leave
- Gym membership
8d
Labourer (Casual)
Fraser Gates Ltd —Alton
- £100 - £125 a day
- Part-time
- Maintenance
- Cleaning
- Power tools
- Free parking
- Flexitime
Quick apply
13d
Project Safety Engineer
GEA Group Aktiengesellschaft —Eastleigh
- Full-time
- Continuous improvement
Cyber Security Engineer
The AA —Basingstoke
- Full-time
- Hybrid work
- Scripting
- Communication skills
- Annual leave
- Employee assistance programme
5d
Senior Azure Data Engineer
Thatcham Research —Thatcham
- £67,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Free parking
Digital Design Engineer (TR-NWB)
Cirrus Logic —Newbury
- Full-time
- Hybrid work
- Doctoral degree
- Engineering
- Master's degree
- Work from home
Senior software Engineer
Leidos —Fareham
- £61,500 - £78,800 a year
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Annual leave
- Work from home
Senior Site Reliability Engineer
Hermes Europe —Eastleigh
- £12.71 an hour
- Scripting
- Communication skills
6d

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Service Desk Administrator - Saturday & Bank Holiday only

Retail-FCL -
Basingstoke

Quick apply

Job details

Part-time
From £13.50 an hour
12 days ago

Benefits

Casual dress
Company pension
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Report generation
Customer service
Stakeholder liaison
Financial report writing
Technical support
IT support
Customer support
Customer interaction
Network monitoring
Help desk

Full job description

Service Desk Administrator - Saturday and Bank Holidays only.

Retail-FCL

We specialise in retail banking and particularly optimisation of ATM networks and their associated systems.

Our mission is to apply our extensive knowledge combined with latest technology such as Robotic

Process Automation, AI and Machine Learning to deliver benefit to our customers.

We manage transactions at automated devices, be that cash dispensers, deposit solutions or recycling ATMs, we see these devices morphing into kiosks as other transactions replace cash.

Without any affiliations to other organisations we are able to bring a clear, independent and original thinking analysis to projects.

We have been established since 2012 and are PCI compliant and also a Carbon Neutral business.

The purpose of the role is to ensure the monitor and manage the smooth running of the ATM network. Provide efficient and accurate reporting. To maintain high levels of professionalism to our Customers and Clients..

Working Hours: Saturday from 9am to 4.30 pm with 30 minutes lunch break and Bank Holidays from 9.00 am to 5.00 pm with 30 minutes lunch break.

This is an Office Based role.

Key accountabilities

Reporting

Accurate analysis and submission of client settlement reports.
Ensure the accurate completion of the balance and replenishment reports for each client.
Ensure all monthly client reports are completed to the required standard and are submitted before their deadline.

ATM Updates

Provide regular and accurate updates to clients via email and telephone in relation to ATM status and activity.

ATM Monitoring

Proactively monitor all client ATMs using the necessary monitoring applications and react to any issues that may arise.
Proactively monitor all client’s routers and react should any issues arise.
All faults that are unable to be resolved remotely should be brought to the attention of the manager/supervisor.

Invoicing

Complete and check supplier invoicing, with any issues raised to the client or the supplier.

Engineers and Suppliers

All engineering calls are to be raised promptly and efficiently and pro-actively managed to the point of resolution in line with the agreed SLA, and through escalation if required.
Liaise with all client’s suppliers in a clear and concise manner.

Client / Customer Queries

Receive and respond to incoming client queries and drive these issues to the point of resolution.
Receive incoming telephone calls from customers in a positive and professional manner.
Ensure that all customer queries are dealt with fairly and all responses are clear and accurate.

Escalations

When issues are not resolved, follow the escalation process at all times.

ATM Installations

Co-ordinate with the technical department regarding new ATM installs & ATM removals.
Ensure all new ATMs are added to the relevant insurance document & any ATMs that are being de-commissioned are removed.

Disputes

Ensure all card scheme disputes are dealt with promptly and with precise care.

Databases

Keep all records & databases up to date with any amendments.

Other Responsibilities

Completion of bespoke reports/tasks as requested by either a client or management.
Full and interactive participation for all weekly helpdesk training activities.
Daily updating of the ‘Replenishments Due’ document to check replenishment status and that it has been completed successfully.

Pay: From £13.50 per hour

Benefits:

Casual dress
Company pension
Employee discount
On-site parking

Ability to commute/relocate:

Basingstoke RG22 4RA: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

automation engineer jobs in abbotts ann, ham

Service Desk Administrator - Saturday & Bank Holiday only

Control System Engineer

Lead Application Operations Engineer

ICT Program Director

Installation Engineer (Busbar and Switchgear)

Software Test Team Lead

Senior Identity Management Engineer

Senior DevOps Engineer

VodafoneThree - Senior Engineer

Staff Software Engineer - Engine by Starling

Senior Control System Engineer

Senior Infrastructure Operations Engineer

Senior Solution Architect

Labourer (Casual)

Project Safety Engineer

Cyber Security Engineer

Senior Azure Data Engineer

Digital Design Engineer (TR-NWB)

Senior software Engineer

Senior Site Reliability Engineer

I want to receive the latest job alerts for automation engineer in abbotts ann, ham

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