Training Work, Jobs in Glossop, Dby (with Salaries)

Training Specialist
Mitie —Manchester
- Full-time
- Hospitality
- Travel
- Contracts
13d
Technical Training Mentor - Art, Design & Media
Calderdale College —Halifax
- £11,620.38 - £15,578.59 a year
- Part-time
- Free parking
- Employee assistance programme
Aesthetics Trainer (Self Employed)
House Of Girl Boss —Altrincham
- From £20 an hour
- English
- First Aid Certification
- Organisational skills
- Free parking
- Employee discount
Quick apply
Probation Learning Manager - Yorkshire and the Humber Probation Service - Learning and Development - Various Locations - Part time
HM Prison & Probation Service —Barnsley
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Management
- Data analysis skills
- Presentation skills
- Annual leave
- Employee discount
11d
Change Management & Training Lead
Novanta —Stockport
- Full-time
- Hybrid work
Female ONLY Home Care Assistant (driving required) – Full Training Provided
Nestora Home Care —Huddersfield
- £13.20 an hour
- Part-time
- IT
- In-person
- Care plans
- Store discount
- Paid training
Quick apply
9d
Talent Acquisition & Learning & Development Advisor
Radisson Hotel Group —Manchester
- Full-time
- Hotel
- Communication skills
- Employee discount
Quick apply
Learning and Development Coordinator
Kingsley Healthcare —Carrington
- £41,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
5d
Training and Education Manager
Manchester University NHS Foundation Trust —Manchester
- £49,387 - £56,515 a year
- Full-time
- University
- Driving
- AI
5d
Senior Biomedical Scientist Training Lead
Spire Healthcare —Manchester
- Part-time
- Laboratory experience
- Free parking
- Annual leave
Internal Training Lead (Maternity Cover) - Central Support
Kids Planet Day Nurseries —Lymm
- Weekend availability
- Travel
- Leadership
- Communication skills
- Life insurance
Quick apply
9d
Holiday Illness Claims Fee Earner (Training Contract Opportunity)
No.1 Solicitors —Oldham
- £16,000 - £25,000 a year
- Microsoft Word
- Microsoft Excel
- Communication skills
Delivery Team Trainer
Evri —Dukinfield
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Travel
6d
Chef Trainer
The Opportunity Provider —Barnsley
- From £29,000 a year
- Full-time
- Hybrid work
- Google Suite
- Culinary experience
- Cooking
- Employee assistance programme
- Life insurance
Quick apply
Woodwork CNC Operator (Part Training Provided)
Design 2 Fit —Manchester
- From £13.50 an hour
- Full-time
- Carpentry
- Power tools
- In-person
- Free parking
- Store discount
Quick apply
Learning Coach – Specialist Visual Impairment Support
Rotherham Opportunities College —Rotherham
- £20,652 a year
- Full-time
- Childcare
- Organisational skills
- IT
Quick apply
Management Training Associate - Housing
Salford City College —Salford
- £48,331 - £52,977 a year
- Full-time
- Military
- Free parking
- Annual leave
11d
Data Trainer/Coach
Apprentify Group —Wilmslow
- Full-time
- Hybrid work
- Azure
- Education
- Travel
- Annual leave
Quick apply
Engineering Apprenticeship Trainer
Jet2.com and Jet2holidays —Manchester
- Full-time
- Microsoft Office
- IT
- Communication skills
- Profit sharing
10d
Meetings and Events Operational Excellence Training Lead
Emota —Manchester
- Microsoft Office
- Project management
- Travel
- Annual leave
Quick apply
2d

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Training Specialist

Mitie -
Manchester

Apply Now

Job details

Permanent | Full-time
13 days ago

Benefits

Company car

Qualifications

Hospitality
Driving Licence
Contracts
SIA
Leadership
Communication skills

Full job description

Training Specialist – Retail Security

Location: North Region
Hours: Full-time, flexible working required including evenings and travel
Benefits: Attractive salary dependent on experience, company car, Mitie Perks and wider Mitie benefits package

About the Role

This is a fantastic opportunity to join the Mitie and Marks & Spencer partnership in a highly visible Training Specialist role, supporting retail operations across multiple M&S stores.

As a Training Specialist, you will be responsible for embedding the M&S Gold Standard across your region, ensuring our security colleagues deliver a consistently safe, secure, welcoming and customer-focused experience every day.

This role bridges the gap between world-class hospitality and proactive safety. You will work closely with Operations Managers, Store Managers and frontline Security Protection Officers to build confidence, raise standards and ensure every customer interaction reflects professionalism, warmth, visibility and care.

You will lead onboarding, training, coaching, observations and service audits across the contract, identifying skills gaps and evaluating training requirements through store visits, feedback and management requests. Training will be delivered both in person and online via Microsoft Teams, ensuring consistency in world-class service delivery, strong stakeholder engagement and achievement of key performance indicators.

What You'll Do

Customer Experience Excellence & Retail Security Standards

Implementation and ongoing development of the M&S Gold Standard across your region.

Champion a customer-first culture within retail security operations.

Coach teams to deliver a highly visible, approachable and reassuring security presence.

Complete retail security training to assist with development of security officers.

Ensure colleagues understand how to balance customer service, loss prevention, safety and operational excellence.

Promote a “One Team” approach between Mitie security colleagues and M&S store teams.

Training, Onboarding & Capability Development

Lead onboarding for all new starters, ensuring colleagues understand service standards, partnership expectations and the M&S way of working.

Deliver engaging training programmes both in-store and virtually via Microsoft Teams, driving consistency across the region.

Identify skills gaps through observations, feedback and management requests, creating targeted development plans to improve capability and performance.

Support Operational Managers to build coaching capability and maintain world-class service standards.

Coaching, Observation & Performance Improvement

Conduct regular store visits, providing real-time coaching and feedback to colleagues and managers.

Assess customer interactions, professionalism and service behaviours, identifying opportunities for improvement.

Track colleague development and address performance gaps through targeted coaching interventions.

Recognise and share best practice to drive consistency across the contract.

Audit, Assurance & Service Standards

Conduct customer experience audits, quality checks and service observations across the region.

Measure performance against service standards, operational expectations and contractual KPIs.

Develop improvement plans where gaps are identified and monitor progress to completion.

Ensure service standards remain consistent while evolving training and coaching approaches to meet business needs.

Stakeholder Engagement

Build strong relationships with M&S Store Managers, Mitie Operational Managers and frontline teams.

Act as the link between service expectations and frontline delivery, ensuring alignment across the contract.

Provide insight, feedback and recommendations to drive continuous improvement.

Support governance reviews with meaningful updates on training, capability and service performance.

What You'll Bring

Essential

Experience in customer experience, hospitality, retail, security leadership, learning and development or service excellence.

Retail security experience

Proven experience coaching, training and developing frontline teams.

Strong communication and facilitation skills, with the ability to engage and inspire teams in a fast-paced retail environment.

Ability to deliver both in-person and virtual training.

Calm, confident and professional approach to challenging situations and conflict de-escalation.

Full UK driving licence and willingness to travel extensively across your region.

Desirable

SIA Licence or willingness to complete if successful

Coaching or training qualification.

Experience conducting audits, mystery shops or service reviews.

Apply Now

Refine Your Search

training jobs in glossop, dby

Training Specialist

Technical Training Mentor - Art, Design & Media

Aesthetics Trainer (Self Employed)

Probation Learning Manager - Yorkshire and the Humber Probation Service - Learning and Development - Various Locations - Part time

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Female ONLY Home Care Assistant (driving required) – Full Training Provided

Talent Acquisition & Learning & Development Advisor

Learning and Development Coordinator

Training and Education Manager

Senior Biomedical Scientist Training Lead

Internal Training Lead (Maternity Cover) - Central Support

Holiday Illness Claims Fee Earner (Training Contract Opportunity)

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Chef Trainer

Woodwork CNC Operator (Part Training Provided)

Learning Coach – Specialist Visual Impairment Support

Management Training Associate - Housing

Data Trainer/Coach

Engineering Apprenticeship Trainer

Meetings and Events Operational Excellence Training Lead

I want to receive the latest job alerts for training in glossop, dby

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