It support Work, Jobs in Rishton, Lan (with Salaries)

IT Support Technician
UK MANAGEMENT COLLEGE —Salford
- £27,000 - £28,000 a year
- Weekend availability
- Travel
- SharePoint
- Communication skills
Quick apply
Internal IT Technician
Datel Computing —Warrington
- £27,500 a year
- Full-time
- SharePoint
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
4d
Enterprise Service Desk Engineer
Zen Internet —Rochdale
- From £30,000 a year
- Overtime
- Hybrid work
- Communication skills
- Employee discount
- Sick pay
Quick apply
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- AI
- Work from home
Helpdesk Manager
Hakim Group —Darwen
- Full-time
- Continuous improvement
- Team management
- Organisational skills
10d
IT Technician Apprentice
QA Apprenticeships —Salford
- £18,000 a year
- Full-time
- Continuous improvement
- Communication skills
- Employee discount
5d
Technical Officer – Creative Technology & Human Interaction with AI
Manchester Metropolitan University —Manchester
- £31,236 - £34,610 a year
- Full-time
- University
- AI
- Communication skills
- Life insurance
1d
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- CRM software
- Customer service
- Team management
- Flexible schedule
Technical Support Engineer
Telana —Preston
- Travel
- SharePoint
- Communication skills
- Employee assistance programme
Helpdesk Operative
Sodexo —Manchester
- £13.17 - £14.05 an hour
- Hospital
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
2d
1st Line IT Service Desk Engineer
Outcomes First Group —Bolton
- £25,837.20 a year
- Hybrid work
- Travel
- Computer networking
- Organisational skills
- Employee discount
Service Desk Agent
Rochdale Council —Rochdale
- £26,403 - £28,142 a year
3d
Teacher (Maths or IT specialist)
Remarkable Autism Limited —Newton-le-Willows
- £34,069 - £52,835 a year
- Full-time
- Maths
- School
- Teaching
- Sick pay
9d
School Applications Officer
Lancashire County Council —Preston
- £40,777 - £46,142 a year
- Full-time
- Communication skills
- School
9d
Technical Support Officer (Service Support)
Lancashire County Council —Preston
- £32,061 - £36,363 a year
- Full-time
- Budgeting
- Annual leave
- Employee assistance programme
5d
Customer Support Technician - Gamma Business
Gamma —Manchester
- Full-time
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Quick apply
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
Quick apply
Mobile Network Administrator
Lancashire and South Cumbria NHS Foundation Trust —Bamber Bridge
- £25,760 - £27,476 a year
- Part-time
- Front desk
8d
IT Technician
Trafford Council —Trafford
- £25,989 - £28,142 a year
- Monday to Friday
- School
1d
Application Support Engineer
Zenith —Altrincham
- £30,000 - £36,000 a year
- Agile
- Communication skills
- Free parking
- Annual leave

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IT Support Technician

UK MANAGEMENT COLLEGE -
Salford

Quick apply

Job details

Permanent
£27,000 - £28,000 a year

Qualifications

Technical troubleshooting
Desktop support
TCP
ITIL Certification
Driving Licence
Operating systems
Enterprise software
Stakeholder liaison
Incident queue management
User account provisioning
Ticket management
Microsoft Exchange
Network infrastructure
User account management
Network management
Post-secondary education experience
Ticket management systems
Technical support incident logging
SharePoint
Technical writing
Cloud computing
IP networking
Customer support
IT incident logging
Application support
Communication skills
PowerShell scripting
PowerShell
Intune
Mobile devices

Full job description

IT Support Technician

Job Purpose

To provide professional, customer-focused IT support across UK Management College by maintaining reliable IT services, supporting end users, administering cloud technologies, and contributing to operational and strategic IT initiatives across multiple campuses.

Key Responsibilities

Provide high-quality technical support for hardware, software, cloud services and IT infrastructure across all UKMC campuses.
Administer and support Microsoft 365 and related cloud collaboration technologies, including user account management, licensing, Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, Microsoft Entra ID and related services.
Support endpoint management, device configuration, application deployment and security compliance using Microsoft Intune, Microsoft Defender and related enterprise solutions.
Support Student Information Systems (SIS), enterprise applications, cloud services and other business-critical systems.
Configure, deploy, maintain and troubleshoot desktops, laptops, mobile devices, printers, scanners, AV equipment, meeting room technology and associated peripherals.
Assist in maintaining network infrastructure, including wired and wireless connectivity, internet services, switches, wireless access points, VPN connectivity and related network services.
Support VoIP, unified communications and collaboration technologies.
Support user onboarding, offboarding, account lifecycle management and identity administration.
Manage the IT asset lifecycle, including procurement support, device deployment, inventory management, maintenance and secure disposal.
Record, manage and resolve incidents, service requests and assigned project activities through the College's IT service management platform, maintaining accurate updates and effective communication throughout the lifecycle of each request.
Participate in IT infrastructure, cloud, cybersecurity and digital transformation projects, supporting continuous service improvement across the College.
Create and maintain accurate IT documentation, technical procedures, asset records and knowledge base articles.
Liaise with third-party suppliers and service providers where required to support operational activities and project delivery.
Ensure compliance with College IT security, cybersecurity, data protection and information governance policies.
Provide occasional support outside normal working hours where operationally required.
Undertake any other reasonable duties commensurate with the level of the role as requested by the IT Manager.

Essential Skills & Experience

Experience supporting enterprise IT environments, preferably within a multi-site organisation.
Good working knowledge of Microsoft 365 technologies, including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive and Microsoft Entra ID.
Experience with endpoint management and enterprise security technologies, including Microsoft Intune, Microsoft Defender or equivalent solutions.
Good working knowledge of end-user devices (desktops, laptops, tablets, mobile), operating systems (Windows, macOS, mobile OS), cloud-based applications and networks
Good understanding of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, VPN connectivity, wired and wireless networking.
Experience supporting enterprise applications, cloud services and business-critical systems.
Experience using IT Service Management (ITSM) or helpdesk platforms to manage incidents and service requests.
Strong troubleshooting, analytical and problem-solving skills with the ability to prioritise and manage multiple tasks effectively.
Excellent customer service, communication and interpersonal skills, with the ability to support both technical and non-technical users.
Ability to work independently and collaboratively within a multi-campus environment.

Desirable Skills

Microsoft certifications such as MS-900 or AZ-900.
ITIL Foundation certification or equivalent.
Knowledge of PowerShell or basic automation scripting.
Experience supporting higher education or multi-site organisations.

Personal Attributes

Professional, customer-focused and approachable.
Strong sense of ownership, accountability and attention to detail.
Excellent communication and teamwork skills.
Flexible, adaptable and able to work under pressure.
Committed to continuous learning and professional development.

Additional Requirements

Willingness to travel between UKMC campuses when required.
Flexibility to provide occasional evening or weekend support where operationally required.
Full UK driving licence (desirable).

Company Overview

Please visit https://ukmc.ac.uk for more information

Quick apply

Refine Your Search

it support jobs in rishton, lan

IT Support Technician

Internal IT Technician

Enterprise Service Desk Engineer

Customer Support – Technical Support Specialist

Helpdesk Manager

IT Technician Apprentice

Technical Officer – Creative Technology & Human Interaction with AI

Helpdesk Team Leader

Technical Support Engineer

Helpdesk Operative

1st Line IT Service Desk Engineer

Service Desk Agent

Teacher (Maths or IT specialist)

School Applications Officer

Technical Support Officer (Service Support)

Customer Support Technician - Gamma Business

IT Support Analyst

Mobile Network Administrator

IT Technician

Application Support Engineer

I want to receive the latest job alerts for it support in rishton, lan

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