Clinic coordinator Work, Jobs in Woking, Sry (with Salaries)

Patient Care Coordinator
Chelsea and Westminster Hospital NHS Foundation Trust —London
- £25,760 - £27,476 a year
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
2d
Clinic Receptionist & Operations Coordinator
CORTEXCURE LIMITED —Kingston upon Thames
- From £22,000 a year
- Full-time
- Front desk
- In-person
- Communication skills
Quick apply
4d
Treatment Coordinator
Pinn Dental Practice —London
- £12.71 - £14.00 a year
- Part-time
- Hospitality
- Customer service
- Hotel
- Annual leave
Quick apply
Luxury Front of House & Client Experience Coordinator
Dr Joney De Souza Skin and Laser Clinic —London
- £32,000 a year
- Full-time
- Sales
- English
- Front desk
- Employee discount
Quick apply
5h
Assistant Practice Manager
Maidenhead - Portman Dental & Implant Clinic —Maidenhead
- From £14 an hour
- Full-time
- Hospitality
- Team management
- Budgeting
- Employee assistance programme
Quick apply
Concierge Front Desk Role
All align Chiropractic Clinic —Liss
- £12.50 - £13.00 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
Appointment Centre Administrator (Fixed Term)
Ashford and St. Peter's Hospitals NHS Foundation Trust —Ashford
- £27,106 - £28,850 a year
- Full-time
- Administrative experience
- Communication skills
2d
Receptionist / Client Services Coordinator
Neurology Clinic —London
- From £24,784.50 a year
- Part-time
- Microsoft Office
- Rehabilitation centre
- Front desk
- Annual leave
- Gym membership
Quick apply
Patient Coordinator
Imperial College Health Centre —South Kensington
- £14.15 - £15.15 an hour
- Full-time
- Word processing
- Computer literacy
- Organisational skills
- Sick pay
Quick apply
Clinic Co-ordinator/ Front of House
Chiswick Clinic —Chiswick
- Part-time
- Hospitality
- English
- Organisational skills
Quick apply
13d
Administrator/Coordinator - Refugee and Asylum Seeker Service (RASS)
Alliance for Better Care —Horley
- £28,888.23 - £35,918.88 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
7d
Customer Care Call Centre Advisor
Wimpole Hair Clinic —London
- £20,000 - £28,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
10d
Treatment Coordinator & Level 5 Aesthetic Therapy Assistant
R&A Ltd —South Kensington
- From £24,000 a year
- Full-time
- Nursing
- Customer service
- Business development
Quick apply
6d
Children & Young People's Coordinator
The Confederation, Hillingdon CIC —Hillingdon
- £35,000 - £42,000 a year
- English
- Microsoft Office
- Case management
Quick apply
Patient Care Coordinator/ Administrator
Wye Valley Surgery —High Wycombe
- From £12.75 an hour
- Part-time
- Microsoft Outlook
- Writing skills
- Continuous improvement
- Free parking
- Sick pay
Quick apply
9d
Treatment Coordinator
Maidenhead - Portman Dental & Implant Clinic —Maidenhead
- From £13.92 an hour
- Full-time
- Sales
- Communication skills
- Employee assistance programme
Quick apply
Patient Concierge Coordinator
Fortius —London
- Full-time
- Hospitality
- Hotel
- Continuous improvement
Quick apply
9d
Dental Receptionist/Administrator/Treatment Coordinator
Thousand Smiles —London
- £15 - £16 an hour
- Full-time
- Computer literacy
- Microsoft Office
- Organisational skills
- Employee discount
Quick apply
2h
Patient Coordinator Mandarin Speaker (Part time) 医美接待顾问(兼职)
Ai Beauty Clinic —London
- From £12.80 an hour
- Part-time
- Vital signs
- Customer service
- English
- Flexitime
- Employee discount
Quick apply
9d
Medical Education Administrator
Kingston and Richmond NHS Foundation Trust —London
- £33,262 - £36,027 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Writing skills
- Employee assistance programme
4d

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Patient Care Coordinator

Chelsea and Westminster Hospital NHS Foundation Trust -
London

Apply Now

Job details

Full-time
£25,760 - £27,476 a year
2 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Customer service
Updating electronic health records
Updating electronic care records
Patient appointment coordination
Cerner
Appointment booking and call handling
Client services
Clinical audit participation
Electronic patient record systems
Organisational skills
Patient record updating
Patient appointment data entry
Patient registration
Managing patient records
Communication skills

Full job description

The Patient Care Coordinator provides a professional, patient-centred reception and administrative service within the HIV and Sexual Health Clinic at 10 Hammersmith Broadway. Acting as a key point of contact for patients, visitors and clinical teams, the post holder helps ensure a welcoming environment and an efficient patient journey.

Key duties include registering patients, managing appointments and clinic attendance, maintaining accurate electronic patient records (EPR), updating demographic information, handling telephone enquiries and supporting day-to-day clinic administration. The role requires strict adherence to NHS information governance, confidentiality and data quality standards.

Working closely with doctors, nurses, health advisers and administrative colleagues, the post holder supports the smooth running of outpatient services by coordinating appointments, assisting with patient enquiries and arranging additional services such as interpreters when required.

The role requires excellent communication, customer service and organisational skills, with the ability to prioritise workload, work under pressure and manage sensitive situations professionally and compassionately. Flexibility is essential, including the ability to work across clinic areas, late clinics and weekends to meet service needs.

Please note: Some roles may require weekend shifts at multiple sites.

Provide a professional, patient-focused reception and administrative service, ensuring a positive patient experience.

Manage appointments, patient registrations and attendance records using Cerner and GUM EPR systems.

Maintain accurate patient demographic and clinical information in line with NHS standards.

Handle telephone enquiries efficiently and professionally, acting as a first point of contact for patients and service users.

Liaise with clinical and administrative teams to support the smooth delivery of outpatient clinics.

Communicate appointment information, waiting times and clinic updates to patients.

Arrange additional patient support services, including interpreters and transport where required.

Maintain patient confidentiality and comply with NHS information governance and data protection requirements.

Monitor clinic outcomes, RTT pathways and appointment systems to support service performance.

Resolve patient queries sensitively and escalate concerns when appropriate.

Support service improvement initiatives, audits and administrative projects.

Work flexibly across clinic services, including late clinics and weekends, to meet operational needs.

Our Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5m, providing full clinical services including maternity, A&E and children’s services, plus specialist HIV and sexual health care. The CQC rates us Good in safety, effectiveness, care and responsiveness, and Outstanding in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and an £80m Ambulatory Diagnostic Centre at West Mid.

We are delivering sustainable healthcare through our Green Plan. In line with Greener NHS ambitions, we aim for net zero carbon emissions by 2045. Achieving this requires collective effort. We encourage staff to reduce their impact on carbon, waste and pollution wherever possible. Every action counts to create a healthier, more sustainable future.

We are committed to equal opportunities and believe diversity drives innovation and excellence. We welcome applications from the global majority, veterans and underrepresented communities, valuing the perspectives they bring.

To receive all patients and other visitors into the department in a professional, polite and friendly manner.
To advise patients of current and approximate waiting times in liaison with nursing and medical team and ensure patients are made aware of any relevant information.
When on reception, update pt. DNA’s and attend patients using the Cerner, and GUM EPR systems.
To enter all new patients’ full details accurately onto appropriate systems
To be responsible for maintaining accurate patients’ demographic detail and report any duplicate patient registrations to the SSC Support Services manager Care coordinator Manager.  To manage all calls efficiently and professionally within the identified performance standards.
To note any change in circumstances e.g. GP contact details and addresses are entered onto EPR. Check with the patient at every visit that all the above information is accurate
To accurately attend all GUM patients as a new, follow up, reschedule or rebook based on their last visit.
To accurately process all new HIV patients onto Cerner under a medical number.
To effectively diffuse difficult situations with patients and refer to the Administration Manager or Clinic Manager depending on location.
To arrange and book any additional services that may be required by patients attending the clinic e.g. transport or interpreting services.
To maintain patient confidentiality at all times, keeping patients’ information private and only allowing access to it by authorised staff.
Responsible for ensuring that all clinics are encountered, and RTT outcomes are recorded.
To utilise and manage the patient appointment reminder system.
To take part in audits of outpatient activity as required.
To work a flexible Rota system for the Service, including late clinics and weekends where necessary and providing clerical support to other directorate services where needed
Undertake other administration and reception duties at the discretion of the Clinic Manager.
Contribute to Service development of the HIV/GUM Directorate e.g. being involved in multidisciplinary audit/development groups.

The successful applicant may have contact with vulnerable service users and we will therefore seek proof of being fully vaccinated during the recruitment process.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.

All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

Apply Now

Refine Your Search

clinic coordinator jobs in woking, sry

Patient Care Coordinator

Clinic Receptionist & Operations Coordinator

Treatment Coordinator

Luxury Front of House & Client Experience Coordinator

Assistant Practice Manager

Concierge Front Desk Role

Appointment Centre Administrator (Fixed Term)

Receptionist / Client Services Coordinator

Patient Coordinator

Clinic Co-ordinator/ Front of House

Administrator/Coordinator - Refugee and Asylum Seeker Service (RASS)

Customer Care Call Centre Advisor

Treatment Coordinator & Level 5 Aesthetic Therapy Assistant

Children & Young People's Coordinator

Patient Care Coordinator/ Administrator

Treatment Coordinator

Patient Concierge Coordinator

Dental Receptionist/Administrator/Treatment Coordinator

Patient Coordinator Mandarin Speaker (Part time) 医美接待顾问(兼职)

Medical Education Administrator

I want to receive the latest job alerts for clinic coordinator in woking, sry

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