Customer advisor Work, Jobs in Carnforth, Lan (with Salaries)

Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Financial services
- Annual leave
- Work from home
HR Administration & Customer Service Advisor
Elis —Kendal
- Call to connect
- Customer service
- Employee assistance programme
Mobile Care Assistant
McCarthy & Stone —Kendal
- £14.50 an hour
- Part-time
- Driving
- Travel
- Employee discount
- Life insurance
Quick apply
Accounts Assistant
Reliant TV (St Annes) Limited —Blackpool
- £26,500 - £28,500 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Free parking
- Employee discount
Quick apply
10d
Information & Advice Adviser
Age Cymru West Glamorgan —Blackpool
- £26,974 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
11d
Receptionist/Service Advisor
Mc Autos Barrow Limited —Barrow-In-Furness
- From £13 an hour
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Employee discount
Quick apply
Customer Experience Advisor
Alsico —Preston
- Up to £28,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Gym membership
Quick apply
9d
Marketing Administrator
Aquarium of the Lakes —Newby Bridge
- Part-time
- Administrative experience
- Organisational skills
- Communication skills
- Employee discount
Trainee QHSE Advisor
HSE Advice UK Ltd —Lancaster
- Up to £12.71 an hour
- Full-time
- Microsoft Office
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Service Advisor - Evenings
Davies —Preston
- Part-time
- Customer service
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
4d
Travel Support Advisor Air & Ground
dnata —Preston
- Hotel
- IT
- Communication skills
Sales Advisor/Keyholder
Saltrock Kendal —Kendal
- 8 hour shift
- IT
- Employee discount
Quick apply
Sale Advisor - TEMP (6-12 Months)
Crew Clothing Affinity Lancashire (Pop Up) —Fleetwood
- Part-time
- Customer service
- IT
- Communication skills
- Referral programme
Quick apply
Sales advisor
Ruby Energy —Thornton Cleveleys
- £23,132.20 - £50,000.00 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Annual leave
10d
Food Service Auditor, Blackpool (Independent Contractor)
NSF International —Blackpool
- Weekend availability
- Hospitality
- Microsoft Office
- Driving
- Flexible schedule
Outbound Telesales Advisor
HS Consultancy Group —Preston
- £419 - £1,200 a week
- Full-time
- CRM software
- Sales
- English
Quick apply
Service Advisor (Maternity Cover) - Toyota
Vantage Motor Group —Preston
- £26,984.10 - £36,890.45 a year
- Full-time
- Employee discount
Health and Safety Lead
Baxi Heating UK Limited —Preston
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Employee discount
- Sick pay
Senior Service Advisor
Lookers —Blackpool
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
9d
Insight Director (FTC)
Circana UK —Blackpool
- Hybrid work
- Microsoft Outlook
- Management
- Sales
Quick apply

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customer advisor jobs near carnforth, lan

Customer Banking Agent

Capita -
Preston

Apply Now

Job details

Full-time
£27,032 - £30,032 a year

Benefits

Annual leave
Work from home

Qualifications

Computer literacy
Organisational skills
Financial services
Communication skills
Banking

Full job description

Banking Agent - Lloyds Banking Group (LBG)

OTE Salary: £30,032

Hours:
Monday–Friday: 8:00am–6:00pm
Saturday: 9:00am–5:00pm (rota basis)

The first 8 weeks of training are a critical phase, and we would encourage avoiding annual leave during this period. Any leave requests from week 9 to week 22 can be considered, subject to business approval.

This will be a 6 week rotation and there is no option to choose a fixed shift line.

Enjoy a flexible working journey – achieve your performance milestones and unlock hybrid working from month 4, with the opportunity to work from home full-time by month 6.

About the Role:
We’re looking for motivated, collections Banking Agents to join Lloyds Banking Group. In this role, you’ll play a vital part in supporting customers who may be experiencing vulnerability or financial difficulty.

You’ll provide clear, compliant, and empathetic support, ensuring customers receive fair outcomes and feel understood at every stage of their journey. By listening carefully, identifying individual needs, and applying appropriate support measures, you’ll help customers make informed decisions about their finances.

This is a fantastic opportunity to build a long-term career in financial services, whether you’re bringing existing experience or taking your next step within a structured, supportive, and well regulated banking environment that prioritises colleague development and customer wellbeing.

Job title:

Customer Banking Agent

Job Description:

What You’ll Be Doing

Supporting customers with a wide range of banking collections queries, including those who may be in vulnerable or challenging circumstances
Using online systems to accurately document customer account information, adhering to data privacy legislation.
Provides a first point of contact service resolution for the customer, educating customers on the alternative options available for the service being supported
Providing clear, accurate, and professional guidance, tailored to individual customer needs
Ensuring regulatory compliance
In the case of collections activity, determines reason for customer payment delinquency and obtains payment commitment.
More experienced Advisors will support the Team Leader by mentoring and supporting team members to improve customer satisfaction and efficiency metrics within the business area
Identifying signs of vulnerability and taking appropriate action to ensure customers receive the right support
Handling customer complaints with care and professionalism, taking ownership to investigate issues thoroughly and resolve them fairly and effectively
Accurately recording customer interactions, actions, and decisions across multiple banking systems to ensure consistency, auditability, and quality outcomes
Using systems and processes confidently to support decision making and ensure the right outcome is delivered first time
Offering suitable solutions while balancing customer wellbeing with regulatory and risk requirements
Working collaboratively within a supportive, high performing team to deliver positive outcomes
Developing your understanding of vulnerability, financial wellbeing, and banking products through ongoing learning and training

What We’re Looking For

Excellent interpersonal and organisational skills
Analytical, investigatory and problem-solving skills
Highly effective verbal and written communication skills, to include a high standard of vocabulary & grammar
Ability to demonstrate empathy and ownership of customer and their financial position and available options available
Telephone and computer literate.
Understanding of OFCOM & FCA regulatory requirements is essential
Strong communication and active listening skills, with the ability to engage sensitively with customers who may be vulnerable or experiencing financial difficulty

A genuine commitment to delivering fair, respectful, and supportive customer outcomes
The ability to work confidently within regulated processes, policies, and vulnerability guidelines
Confidence using systems and technology to accurately record information and support customer needs
A positive, resilient attitude with a willingness to learn and continuously develop your skills and knowledge
A strong commitment to the role, including reliable attendance and punctuality, recognising the importance of consistent customer support and actively engaging in your own development journey through training, coaching, and learning opportunities
Someone who is prepared to be coached, open to feedback, and comfortable with accountability to continuously improve performance and outcomes

Previous banking or contact centre experience is beneficial but not essential — full training will be provided , including support around identifying vulnerability and delivering appropriate customer care.

Career Progression & Development

At LBG, your development matters. We are proud of our strong internal progression culture , with around 20% of colleagues currently on a progression plan into roles such as:

Coach
Trainer
Subject Matter Expert (SME)
Team Manager

You’ll be supported with structured learning, on‑the‑job coaching, and clear pathways to help you reach your career goals.

What You’ll Get

On‑Target Earnings (OTE) of up to £30,032 , including performance‑related bonuses in the first 12 months
Guaranteed base salary of £27,032
Up to £3,000 available through a range of bonus schemes
Structured training programme with ongoing learning and development support
Clear progression opportunities across multiple career pathways
A supportive, inclusive team environment within a trusted UK banking organisation
A meaningful role where your work genuinely makes a difference to customers’ lives
The opportunity to work from home once you have successfully completed the training programme (approximately 22 weeks). You will be required to work full‑time in the office until this point.

What will happen next:

Choose apply now to fill out our short application

Your application will be reviewed by our recruitment team

You will be invited to attend a video interview with a member of the recruitment team

If you are successful at the first interview stage, you will be invited to attend an onsite assessment centre at our office in Preston.

Location:

Preston

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

Refine Your Search

customer advisor jobs in carnforth, lan

Customer Banking Agent

HR Administration & Customer Service Advisor

Mobile Care Assistant

Accounts Assistant

Information & Advice Adviser

Receptionist/Service Advisor

Customer Experience Advisor

Marketing Administrator

Trainee QHSE Advisor

Customer Service Advisor - Evenings

Travel Support Advisor Air & Ground

Sales Advisor/Keyholder

Sale Advisor - TEMP (6-12 Months)

Sales advisor

Food Service Auditor, Blackpool (Independent Contractor)

Outbound Telesales Advisor

Service Advisor (Maternity Cover) - Toyota

Health and Safety Lead

Senior Service Advisor

Insight Director (FTC)

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