Patient access occupations Work, Jobs in Studley, War (with Salaries)

Receptionist/Phlebotomist
The Arrow Surgery —Alcester
- From £12.71 an hour
- Part-time
- Microsoft Outlook
- Computer literacy
- GP surgery experience
- Free parking
Quick apply
6d
Luxuary Patient Coordinator
Dr Ana The Skin Clinic —Birmingham
- £28,000 - £32,000 a year
- Full-time
- Hospitality
- Customer service
- Front desk
- Free parking
- Employee discount
Quick apply
9d
Treatment Coordinator
Invisiblebraces4u —Birmingham
- £300 - £500 a day
- Every weekend
- Sales
Quick apply
4d
Dental Receptionist
Evesham Dental Health Team —Evesham
- £15 an hour
- 8 hour shift
- Social media management
- Administrative experience
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
1d
Treatment Coordinator
Knowle Smile Spa —Solihull
- £15 - £17 an hour
- Full-time
- In-person
- Marketing
- Employee discount
Quick apply
Scheduling/Office Assistant
Clinical Lead/Deputy Manager —Birmingham New Street Station
- £24,420.00 - £47,250.34 a year
- Full-time
- Microsoft Word
- Administrative experience
- Accounting
Quick apply
Clinical Admin Coordinator
Newson Health —Stratford-upon-Avon
- £26,737.00 - £26,737.28 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Organisational skills
- Work from home
- Employee assistance programme
Quick apply
Ward Clerk - Ophthalmology
Walsall Healthcare NHS Trust —Walsall
- £25,272 a year
- Part-time
- Data entry
3d
Private Patient Co-ordinator FTC
Spire Healthcare —Sutton Coldfield
- Full-time
- CRM software
- Sales
- Communication skills
- Free parking
- Annual leave
Bank Receptionist
South Doc Services —Birmingham
- £12.71 an hour
- Day shift
- Microsoft Outlook
- English
- Administrative experience
- Free parking
Quick apply
2d
Medical Secretary
Mann Cottage Surgery —Moreton-In-Marsh
- From £12.71 an hour
- GP surgery experience
- Data entry
- Typing
Quick apply
13d
Medical Secretary
Active Care Group —Birmingham
- Full-time
- Medical terminology
- Employee assistance programme
- Referral programme
Quick apply
2d
Volunteer Receptionist - Weekends
Compton Care Volunteers —Wolverhampton
- Part-time
- Computer literacy
- Front desk
- Computer skills
Senior Medical Secretary
Walsall Healthcare NHS Trust —Walsall
- £28,392 - £31,157 a year
- Full-time
- Management
- Mentoring
- Data entry
4d
Waiting List Coordinator
University Hospitals Coventry and Warwickshire NHS Trust —Coventry
- £25,760 - £27,476 a year
- Full-time
4d
Head Receptionist
mydentist —Walsall
- From £13.23 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
3d
Qualified Dental Nurse and Receptionist
Sutton Orthodontic Centre —Sutton Coldfield
- £12.75 - £15.00 an hour
- Full-time
- Organisational skills
- In-person
Quick apply
4d
Treatment Coordinator
mydentist —Stratford-upon-Avon
- Up to £28,000 a year
- Part-time
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
- Flexible schedule
Quick apply

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Receptionist/Phlebotomist

The Arrow Surgery
Alcester

Quick apply

Job details

Permanent | Part-time
From £12.71 an hour
6 days ago

Benefits

Free parking
On-site parking

Qualifications

Collaborate with healthcare professionals
Hand hygiene
Microsoft Outlook
EMIS Web
Inbound customer enquiry call handling
Clinical record keeping
Closing procedures
Premises locking and securing procedures
Personal protective equipment (PPE) use
Phlebotomy
Labelling
Computer literacy
Triage
Updating electronic health records
Updating electronic care records
Patient appointment coordination
GP surgery experience
GCSE
Administrative support experience
Infection prevention & control
Filing
English
Microsoft Office Suite
Lock and unlock routines
Administrative experience
Level 2 in Health & Social Care
Maths
Appointment booking and call handling
Opening procedures
Patient care
Infection prevention and control standards
Data entry
Electronic patient record systems
Organisational skills
Front desk
Cleaning
Venepuncture
Cross-infection control
Safeguarding procedures
NVQ
Multidisciplinary collaboration
Patient record updating
Patient appointment data entry
Child safeguarding
Patient registration
Managing patient records
Communication skills

Full job description

Job Summary

To provide a professional, efficient and friendly first point of contact for patients and visitors to the practice, ensuring excellent customer service both face-to-face and via telephone or electronic communication.

The post holder will support the smooth running of the reception and administrative functions of the practice by undertaking a wide range of reception and administrative duties. In addition, the post holder will provide a safe, effective and compassionate phlebotomy service during designated clinic sessions, working under the direction of the Lead Nurse.

The role requires flexibility to respond to changing workloads and priorities while maintaining high standards of patient care, confidentiality and professionalism.

Working Pattern

Reception / Medical Administration

Tuesday: 1:00 pm – 6:30 pm
Wednesday: 1:00 pm – 6:30 pm
Thursday: 1:00 pm – 6:30 pm
Friday: 1:00 pm – 6:30 pm

Phlebotomy Clinic

Wednesday: 10:30 am – 12:30 pm

Reception & Medical Administration

Reception Duties

Welcome patients and visitors in a professional, courteous and compassionate manner.
Register patient arrivals and direct them appropriately.
Answer incoming telephone calls promptly and deal with enquiries efficiently.
Book, amend and cancel appointments using the clinical system.
Process patient triage requests via Accurx.
Support Pharmacy First referrals where appropriate.
Assist patients requiring urgent appointments in accordance with practice protocols.
Process repeat prescription requests received via telephone, email, online services or in person.
Process new patient registrations and temporary registrations.
Update patient demographic details accurately.
Arrange home visit requests and ambulance transport where required.
Receive and process patient specimens in accordance with practice procedures.
Ensure specimens are labelled, stored and prepared safely for collection.
Support clinicians during surgery sessions as required.
Maintain confidentiality at all times.

Administrative Duties

The post holder will:

Open and close reception systems in accordance with practice procedures.
Operate and maintain EMIS, Docman, Accurx, Outlook and Microsoft Teams.
Process clinical correspondence and workflow tasks.
Maintain accurate electronic patient records.
Retrieve and file patient records where required.
Process app queries.
Filter practice email inboxes.
Manage recall lists including:
QOF recalls
Chronic disease monitoring
Blood test recalls
Vaccination recalls
Process private work payments using the practice payment system.
Process domiciliary visit requests.
Summarise new patient records where trained.
Liaise with pharmacies regarding prescriptions.
Process care home repeat prescriptions.
Ensure requests for patient information comply with UK GDPR, the Data Protection Act 2018 and Access to Health Records legislation.
Assist with maintaining a tidy and safe reception and waiting area.

Phlebotomy Responsibilities

During the Wednesday morning clinic, the post holder will:

Perform venepuncture on adult patients using approved techniques.
Confirm patient identity before collecting samples.
Obtain valid patient consent.
Label specimens accurately.
Complete all associated documentation.
Prepare and package specimens for laboratory collection.
Record procedures accurately within the clinical system.
Recognise adverse reactions and respond appropriately.
Escalate clinical concerns to the Lead Nurse or GP.
Maintain patient dignity, privacy and comfort throughout the procedure.
Support anxious or vulnerable patients.

Infection Prevention & Clinical Safety

The post holder will:

Follow all infection prevention and control procedures.
Maintain excellent hand hygiene.
Use PPE appropriately.
Dispose of sharps safely.
Maintain a clean and safe clinical environment.
Report clinical incidents and equipment faults promptly.
Ensure all clinical equipment is maintained and cleaned appropriately.

General Responsibilities

The post holder will:

Maintain confidentiality in accordance with UK GDPR and Practice policies.
Attend mandatory and role-specific training.
Participate in appraisal and personal development.
Support colleagues across the practice.
Assist with flu clinics and other enhanced service clinics where required.
Attend staff meetings.
Support induction of new staff.
Assist with locking/unlocking the premises where required.
Promote equality, diversity and inclusion.
Follow safeguarding policies for adults and children.
Comply with Health & Safety legislation and practice policies.
Undertake any other reasonable duties consistent with the role.

Person Specification

Qualifications Essential

GCSE (or equivalent) education.
Good standard of English and Mathematics.
Recognised Phlebotomy qualification or competency assessment or willingness to undertake further training.

Desirable

AMSPAR Reception qualification.
NVQ Level 2 (Health & Social Care or equivalent).

Experience

Essential

Experience working with the general public.
Administrative experience.
Confident using computer systems.
Excellent customer service skills.

Desirable

Previous GP Practice experience.
EMIS Web.
Docman.
Accurx.
Previous venepuncture experience.
Experience working within primary care.

Skills

Essential

Excellent communication skills.
Professional telephone manner.
Good IT skills.
Microsoft Office and Outlook.
Strong organisational skills.
Accurate data entry.
Ability to prioritise workload.
Ability to work independently and as part of a multidisciplinary team.
Excellent patient care skills.

Desirable

Knowledge of clinical systems.
Knowledge of NHS primary care processes.

Personal Qualities

The successful candidate will demonstrate:

Professionalism.
Compassion and empathy.
Flexibility.
Reliability.
Integrity.
Calmness under pressure.
Positive attitude.
Strong team-working skills.
Commitment to continuous learning.
Ability to work in a busy and changing environment.

Other Requirements

Essential

Enhanced DBS clearance.
Flexibility to provide occasional additional cover where required.
Ability to maintain strict confidentiality.

Pay: From £12.71 per hour

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

patient access occupations jobs in studley, war

Receptionist/Phlebotomist

Luxuary Patient Coordinator

Treatment Coordinator

Dental Receptionist

Treatment Coordinator

Scheduling/Office Assistant

Clinical Admin Coordinator

Ward Clerk - Ophthalmology

Private Patient Co-ordinator FTC

Bank Receptionist

Medical Secretary

Medical Secretary

Volunteer Receptionist - Weekends

Senior Medical Secretary

Waiting List Coordinator

Head Receptionist

Qualified Dental Nurse and Receptionist

Treatment Coordinator

Other jobs to consider

I want to receive the latest job alerts for patient access occupations in studley, war

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