City lead glasgow Work, Jobs in Alexandria, West Dunbartonshire (with Salaries)

Sales Professional - Live chat
Chisholm Hunter Ltd —Glasgow
- £12.71 an hour
- Full-time
- Sales
- Microsoft Office
- Organisational skills
Quick apply
8hr Part Time Sales Assistant, Carvela, Glasgow
Kurt Geiger —Glasgow
- 8 hour shift
- Customer service
- Communication skills
- Employee discount
Quick apply
10d
Assistant Manager
Boots —Glasgow
- Part-time
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
13d
Head Housekeeper
Atlas Hotels —Glasgow
- £34,650 a year
- Hotel
- Team management
- Training & development
- Employee discount
- Referral programme
Quick apply
13d
Supervisor
Lindt Careers —Glasgow
- Bar
- Customer service
- Analysis skills
6d
Sales & Services Assistant
Hines —Glasgow
- Weekend availability
- Hospitality
- Conflict management
- Organisational skills
Sales Coordinator
BSS —Glasgow
- Full-time
- CRM software
- Computer literacy
- No experience needed
- Employee discount
City Lead - Glasgow
Ember —Glasgow
- £45,000 - £70,000 a year
- Full-time
- Master's degree
- Training & development
- Leadership
- Flexible schedule
Quick apply
Patient Services Team Lead - Outpatients
Elanic —Glasgow
- £35,000 a year
- Full-time
- Microsoft Outlook
- Hospital
- Administrative experience
- Employee discount
- Sick pay
Quick apply
2d
Host - Part-Time
Escape Hunt Glasgow —Glasgow
- £12.75 an hour
- Part-time
- Bar
- Employee assistance programme
Quick apply
Venue Assistant Manager - Full Time & Part Time (4 Posts)
Glasgow Life —Glasgow
- £17.57 an hour
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount
7d
Part-Time Social Media & Marketing Professional.
Robb Residential —Glasgow
- £12,000 - £18,000 a year
- Part-time
- Hybrid work
- Social media management
- Bachelor's degree
- Organisational skills
Quick apply
Management Trainee - Glasgow
SIXT —Glasgow
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
Roofer
McGregor Projects Ltd —Glasgow
- From £18 an hour
- In-person
- Communication skills
- Time management
- Health & wellbeing programme
Quick apply
13d
StreetCycles Volunteer
Simon Community Scotland —Glasgow
- Communication skills
Administration Assistant - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Flexible schedule
Assistant Warehouse Manager
BSS —Glasgow
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Employee discount
6d
Outbound Sales Manager
VKY Intelligent Automation —Glasgow
- Full-time
- CRM software
- Management
- Team management
- Annual leave
- Employee discount
Quick apply
3d
Front Office Supervisor
The Social Hub —Glasgow
- English
- Hotel
- Front desk
- Employee discount
Quick apply
3d
Senior General Manager
The Ivy Glasgow Brasserie —Glasgow
- Up to £70,000 a year
- Full-time
- English
- Restaurant
- Employee discount
Quick apply

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Sales Professional - Live chat

Chisholm Hunter Ltd -
Glasgow

Quick apply

Job details

Permanent | Full-time
£12.71 an hour

Qualifications

Live chat
Sales
Magento
Microsoft Office
Organisational skills
IT
Typing
Communication skills

Full job description

Starting Salary: £12.71 per hour (flexible with industry experience)

Location: Glasgow City

Full time: 40 hours per week

Fully on site

Voted one of Sunday Times Best Places to Work 2025 and 2026!

Chisholm Hunter is one of the UK's multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'.

At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.

As a Luxury Online Sales Professional, you will be responsible for delivering a "Cut Above" customer experience across our digital sales channels, including live chat, email, and telephone. You will play a key role in converting online enquiries into sales, building relationships with customers, and supporting them throughout their purchasing journey.

This is a fast-paced role requiring exceptional communication skills, strong attention to detail, and the ability to manage multiple customer conversations simultaneously while maintaining accuracy and professionalism. You will proactively identify sales opportunities, nurture customer relationships, and contribute towards departmental sales and service targets.

Key Responsibilities include:

Respond promptly and professionally to customer enquiries via live chat, email, and telephone.
Manage multiple customer conversations simultaneously while maintaining high levels of accuracy, attention to detail, and service quality.
Provide detailed and accurate information on luxury jewellery, Swiss timepieces, pricing, finance options, promotions, and services to support informed purchasing decisions.
Proactively identify opportunities to upsell and cross-sell products, including our exclusive insurance packages and aftercare services.
Build genuine customer relationships, manage expectations, and deliver on promises to create loyalty and repeat business.
Follow up on sales enquiries and previous customer interactions to nurture relationships and maximise conversion opportunities.
Collaborate closely with retail stores and internal sales teams to manage leads, update customer records, and support customer follow-up activity.
Maintain departmental KPIs including sales performance, customer satisfaction, response times, conversion rates, and process accuracy.
Become an expert in our luxury jewellery and Swiss watch collections through ongoing training and development.
Ensure compliance with company procedures, GDPR regulations, and industry standards.

Qualifications & Experience:

Previous sales experience is essential, ideally within retail, luxury goods, customer service, contact centre, or online sales environments.
Demonstrable experience of achieving sales targets and identifying opportunities to maximise revenue.
Passion for jewellery, gemstones, luxury products, and delivering exceptional customer experiences.
Strong IT literacy & experience working with Magento, POS, Live Chat & Office 365
Capability to type minimum 30 words per minute
Demonstrate a proactive approach, consistently seeking ways to improve processes and deliver excellent results
Confidence using multiple computer systems simultaneously.
Ability to effectively multitask and manage several customer conversations and tasks at once in a fast-paced environment.
Strong organisational skills and the ability to prioritise workload effectively.
Comfortable working towards individual and team performance targets and KPIs.

What Success Looks Like:

Delivering outstanding customer satisfaction across all digital channels.
Achieving and exceeding sales and conversion targets.
Maintaining high standards of accuracy and compliance.
Building long-term customer relationships that generate repeat business and referrals.
Demonstrating strong product knowledge and commercial awareness.

If this seems like your ideal role, apply now!

Quick apply

Refine Your Search

city lead glasgow jobs in alexandria, west dunbartonshire

Sales Professional - Live chat

8hr Part Time Sales Assistant, Carvela, Glasgow

Assistant Manager

Head Housekeeper

Supervisor

Sales & Services Assistant

Sales Coordinator

City Lead - Glasgow

Patient Services Team Lead - Outpatients

Host - Part-Time

Venue Assistant Manager - Full Time & Part Time (4 Posts)

Part-Time Social Media & Marketing Professional.

Management Trainee - Glasgow

Roofer

StreetCycles Volunteer

Administration Assistant - Glasgow Head Office

Assistant Warehouse Manager

Outbound Sales Manager

Front Office Supervisor

Senior General Manager

I want to receive the latest job alerts for city lead glasgow in alexandria, west dunbartonshire

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