Software & Work, Jobs in Benton, Twr (with Salaries)

Desktop Support Engineer - New Castle - Temp
Intuit ED Ltd —Cramlington
- Part-time
- Maintenance
- Windows
- Microsoft Office
Quick apply
8d
Junior Python Developer
RSM UK —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Databases
- Mentoring
IT Support Specialist
Time for Recruitment —Newcastle upon Tyne
- £25,420 - £30,000 a year
- Overtime
- Free parking
- Referral programme
Quick apply
2d
Software Engineer (Data)
iamproperty & iamsold —Gosforth
- Full-time
- Remote
- Software troubleshooting
- Analysis skills
- Software development
- Annual leave
Quick apply
6d
Data Analyst Apprentice
Sage —Newcastle upon Tyne
- Computer Science
- AI
- Business
1d
IT Service Desk Analyst
Equans —Newcastle upon Tyne
- £26,227.50 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
22h
AI Automation Apprentice
Sage —Newcastle upon Tyne
- AI
Software Support Specialist
Xplor —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
Quick apply
7d
Full Stack Java Developer
Version 1 —Newcastle upon Tyne
- Full-time
- Agile
- SDLC
- Employee assistance programme
- Employee discount
Quick apply
Full Stack Software Developer (.NET, Angular)
Baker Hughes —Cramlington
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
- Life insurance
Help Desk Technical Support
Trimble —Newcastle upon Tyne
- Full-time
- Google Suite
- English
- Communication skills
1d
Full Stack Software Engineer
CGI —Newcastle upon Tyne
- Full-time
- Mentoring
- Agile
Quick apply
Data Engineer
Seriös Group —Newcastle upon Tyne
- £35,000 - £49,999 a year
- Hybrid work
- Mentoring
- Organisational skills
- Communication skills
- Sick pay
Quick apply
1d
Software Engineering Graduate - Newcastle
Sage —Newcastle upon Tyne
- Computer Science
- Engineering
- AI
- Employee discount
Junior DevOps Engineer
Giacom —Prudhoe
- Hybrid work
- DevOps
- AWS
- Annual leave
Quick apply
UI/UX Designer
Xplor —Newcastle upon Tyne
- £52,000 - £60,000 a year
- Full-time
- Remote
- English
- Bachelor's degree
- Communication skills
Quick apply
7d
MIS & Compliance Administrator
Tyneside Training Services Limited —Killingworth
- £27,000 - £29,000 a year
- Full-time
- CRM software
- Data analysis skills
- Data entry
- Free parking
Quick apply
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Master's degree
- Computer skills
- In-person
Quick apply
Automation Tester - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
Applied AI Engineer (.NET/C#)
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- Master's degree
- Software development
- In-person
Quick apply

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software & jobs near benton, twr

Desktop Support Engineer - New Castle - Temp

Intuit ED Ltd -
Cramlington

Quick apply

Job details

Part-time
8 days ago

Qualifications

Reactive maintenance implementation
Technical troubleshooting
Desktop support
Minor repairs
Customer service call handling
Hardware repair
Computer repair
Inbound customer enquiry call handling
MCP
Equipment repair
Ticket management
Maintenance
Microsoft Office Suite
Windows
Breakdown recovery
Microsoft Office
Service restoration
Computer hardware
Remote access software
Ticket management systems
Technical support incident logging
Mac OS
Customer support
Customer interaction
IT incident logging
Application support
Fault diagnosis and repair
Incident log maintenance
Active Directory
CompTIA A+
Planned maintenance
Remote diagnostics
Mobile devices

Full job description

Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system.

The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution.

Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years’ experience in Windows & Mac Desktop support.

Position Responsibilities and Functions

Provide first/second level contact and problem resolution for customer issues
Work with Third Party Vendors to remediate complex AV issues as needed
Provide timely communication on issue status and resolution
Maintain ticket updates for all reported incidents
Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010 & authorized desktop application
Should have basic knowledge of Mac operating system, to support Apple pc users
Install, upgrade, support and troubleshoot for printers, computer hardware
Performs general preventative maintenance tasks on computers, laptops, printers
Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment
Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software
Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms
This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned
Asset Management.

Required Minimum Qualifications and Skills

Demonstrate competent experience based on the job description above
Desired CompTIA A+, Microsoft Certified Professional (MCP) or better
Minimum of 24 months’ years of IT experience
Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Client anti-virus & encryption solutions, Helpdesk ticketing systems
Mobile device management including IOS and Android devices, Windows PC/laptop management via Active Directory
Proven analytical, troubleshooting and problem- solving skills
Proven ability to multi-task, effectively determine priorities and meet SLA’s
Excellent communication relationship-building and internal customer service skills
Adaptable and flexible in a fast-changing industry and work environment
Willing to work off-hours and weekends when required for projects or emergency support

Job Type: Part-time

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

software & jobs in benton, twr

Desktop Support Engineer - New Castle - Temp

Junior Python Developer

IT Support Specialist

Software Engineer (Data)

Data Analyst Apprentice

IT Service Desk Analyst

AI Automation Apprentice

Software Support Specialist

Full Stack Java Developer

Full Stack Software Developer (.NET, Angular)

Help Desk Technical Support

Full Stack Software Engineer

Data Engineer

Software Engineering Graduate - Newcastle

Junior DevOps Engineer

UI/UX Designer

MIS & Compliance Administrator

IT Support Specialist

Automation Tester - Newcastle

Applied AI Engineer (.NET/C#)

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