Service officer Work, Jobs in Billinghay, Lin (with Salaries)

Customer Services Advisor
Lincolnshire Housing Partnership —Boston
- £24,804 a year
- Communication skills
- Time management
8d
Marketing Officer
Lincs & Notts Air Ambulance —Lincoln
- £26,500 - £34,000 a year
- Full-time
- Hybrid work
- English
- Project management
- In-person
- Annual leave
- Life insurance
Quick apply
10d
County Development Officer
Lincolnshire Young Farmers —Lincoln
- £23,500 - £25,000 a year
- Part-time
- Hybrid work
- Management
- Databases
- Project management
- Free parking
- Work from home
Quick apply
Administrator (Crime Management Bureau)
Lincolnshire Police —Nettleham
- £26,703 - £29,859 a year
- Full-time
- Analysis skills
- Organisational skills
- Communication skills
10d
Housing Officer- Decant Specialist
South Kesteven District Council —Grantham
- £36,762 a year
- Full-time
9d
Office Administrator- Band 3
United Lincolnshire Teaching Hospitals NHS Trust —Lincoln
- £25,760 - £27,476 a year
- Full-time
- Continuous improvement
- Front desk
Pastoral & Safeguarding Support Officer
The Eresby School, Spilsby —Spilsby
- £25,989 a year
- Part-time
- Experience working with children
- Leadership
- School
- Employee assistance programme
- Flexible schedule
Examinations Officer
De Aston School —Market Rasen
- From £13.92 an hour
- Part-time
- Team management
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
11d
Attendance Officer
Nova Education Trust —Newark-on-Trent
- £27,275 - £29,071 a year
- School
1d
Housing Options Officer - Tenancy Specialist
South Kesteven District Council —Grantham
- £36,762 a year
- Full-time
9d
Mobile Caretaker
City of Lincoln Council —Lincoln
- £26,020 - £26,077 a year
- Full-time
- Conflict management
- Free parking
- Health & wellbeing programme
7d
Learner Engagement Officer - Lincoln
Acorn Training —Lincoln
- Full-time
- Hybrid work
- Recruiting
- Computer skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
2d
Operational Planning Officer (Maternity Cover)
Lincolnshire Police —Lincoln
- £26,703 - £29,859 a year
- Full-time
- Organisational skills
- Communication skills
9d
Parking Enforcement Officer - Stamford
APCOA PARKING (UK) LTD —Grantham
- £29,741.40 a year
- Full-time
- Microsoft Word
- Customer service
- English
Quick apply
8d
Mobile Security Officer
Watch It Security Services Ltd —Newark-on-Trent
- £14 - £15 an hour
- Part-time
- Customer service
- English
- In-person
- Free parking
Quick apply
3d
Civil Enforcement Officer
City of Lincoln Council —Lincoln
- £26,020 - £26,077 a year
- Weekend availability
- Communication skills
- Free parking
- Health & wellbeing programme
9d
Data Protection Officer
Lincolnshire Partnership NHS Foundation Trust —Sleaford
- £57,528 - £64,750 a year
- Full-time
- Management
- Contracts
- Annual leave
- Employee discount
8d
Recovery & NNDR / BIDS Officer x2
City of Lincoln Council —Lincoln
- £26,518 - £28,288 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Health & wellbeing programme
11d
Area Property Operations Manager
Ministry of Justice —Boston
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Team management
- Travel
- Annual leave
- Employee discount
5d
Information Compliance Officer
University of Lincoln —Lincoln
- From £33,002 a year
- Full-time
- Organisational skills
- Contracts
- Communication skills
22h

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Customer Services Advisor

Lincolnshire Housing Partnership -
Boston

Apply Now

Job details

£24,804 a year
8 days ago

Benefits

Company pension

Qualifications

Live chat
Social housing experience
Customer service call handling
Inbound customer enquiry call handling
Customer interaction
Communication skills
Time management

Full job description

Do you want to start a new career that makes a real change to the communities of Lincolnshire?

Are you passionate about helping people and thrive in making a positive difference to their day?

We're looking for a Customer Service Advisor to join our team in Boston.

As a Customer Service Advisor, you'll be the voice of LHP and often the first point of contact for our customers.

You'll play a key role in delivering an excellent customer experience by listening carefully, understanding customer needs, and ensuring their queries are resolved efficiently by the right teams.

No two days are the same - You could be helping a customer understand their rent statement, supporting them to make a rent payment, reporting a repair, or guiding them through the process of requesting permission to make improvements to their home. Whatever the enquiry, you'll be committed to providing friendly, professional, and effective support that makes a real difference to our customers.

Why join LHP?

We’re more than a housing provider — we’re a purpose â€‘ driven team that cares deeply about our customers, our communities, and each other.

Alongside a salary of £24,804 you’ll enjoy a fantastic range of benefits, including:

An employee wellbeing package worth up to £1,200 per year (Westfield Health) – ‍ ‍ ‍

Enhanced family leave and maternity policies

ï¸� Discounted shopping vouchers

A brilliant salary sacrifices pension scheme — with up to 12% employer contribution

24 days’ holiday (plus bank holidays), increasing annually for your first five years.

Opportunities to earn extra leave for full attendance, plus buy/sell options.

Access to Mental Health First Aiders across the business.

â� You’ll also join a positive team culture where your development is a priority and your ideas are valued.

What would I be doing as a Customer Service Centre Advisor?

As a Customer Service Advisor , you will find solutions to all customer enquiries as first point of contact, via multiple channel’s Including: telephone, email, social media, SMS, WhatsApp, and web chats.

A large proportion of your role will be diagnosing and logging repairs, tenancy enquires taking payments and supporting our lettings process.

Please download the job description for a full list of the tasks you would be doing.

What will I need to thrive in this role?

The most important thing we look for is your attitude and values. We want someone who: - Builds trust through openness and accountability - Treats every customer with dignity and respect - Works collaboratively with colleagues and partners - Shows genuine empathy and understands different perspectives. If you had

It would be great if you had:

Experience in a customer service role, whether this be face to face, over email, or over the phone
Strong IT skills with the ability to multi-task on a call.
Excellent written and verbal communication skills
Good time management
A pro-active approach to service delivery
Demonstrate flexibility and be a team player

It would be even better if you had:

Experience dealing with customers over the telephone
Experience of working within social housing

What will be more usual shift pattern?

You will work a shift pattern between 8:30am and 5:30pm, Monday to Friday.

From day one, you'll receive a comprehensive training programme tailored to your individual learning needs. We have found that the most effective way to deliver this training is face-to-face at our Boston office, where you'll benefit from the full support of our team leaders and colleagues.

Once you have developed confidence in our key processes, you'll enjoy the flexibility to work from a variety of locations, including our Boston and Grimsby offices, community hubs or from home.

Will I have opportunities to progress within LHP?

Many of our colleagues begin their journey in Customer Services before progressing into other areas of the organisation.

We're proud that around 30% of our vacancies are filled through internal promotions, reflecting our strong commitment to developing and retaining talent.

Our dedicated Talent team works closely with colleagues to create clear career pathways and development opportunities across the business. After gaining experience in the role, typically after 12 months, you could progress into positions such as Neighbourhood Officer, Income Officer, or a role within our Independent Living team.

How do I apply?

Please attach an updated CV to your application and answer our supplementary questions.

Interviews will take place on Monday 7th September in our Boston Office

Finally some key Information

At Lincolnshire Housing Partnership , we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.

It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at [email protected] for a friendly chat

Please be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.

To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment process

All offers of Employment is subject to a DBS Check and Satisfactory References

Apply Now

Refine Your Search

service officer jobs in billinghay, lin

Customer Services Advisor

Marketing Officer

County Development Officer

Administrator (Crime Management Bureau)

Housing Officer- Decant Specialist

Office Administrator- Band 3

Pastoral & Safeguarding Support Officer

Examinations Officer

Attendance Officer

Housing Options Officer - Tenancy Specialist

Mobile Caretaker

Learner Engagement Officer - Lincoln

Operational Planning Officer (Maternity Cover)

Parking Enforcement Officer - Stamford

Mobile Security Officer

Civil Enforcement Officer

Data Protection Officer

Recovery & NNDR / BIDS Officer x2

Area Property Operations Manager

Information Compliance Officer

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