And sales coordinator Work, Jobs in Birmingham, Wmd (with Salaries)

Customer Sales Co-ordinator
SCC —Birmingham
- £27,825 a year
- Monday to Friday
- Hybrid work
- Communication skills
2d
E-commerce & Sales Coordinator
MBP Door Solutions —West Bromwich
- Full-time
- Microsoft Word
- Computer literacy
- Continuous improvement
- Free parking
- Sick pay
Quick apply
12d
Part-time Sales Coordinator
Hyatt Regency Birmingham —Birmingham
- £12.71 an hour
- Part-time
- Hospitality
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Sales & Commercial Co-Ordinator
PASSENGER LIFT SOLUTIONS LTD —Smethwick
- £28,000 - £30,000 a year
- Full-time
- Salesforce
- Continuous improvement
- Organisational skills
- Free parking
Quick apply
11d
Treatment and Sales Coordinator
Eternal Smiles Dental Centre —Solihull
- From £13.50 an hour
- Full-time
- Bilingual
- Customer service
- Administrative experience
- Free parking
- Gym membership
Quick apply
1d
Hire & Sales Coordinator
GAP Group —Birmingham
- Full-time
- Sales
- Organisational skills
- Communication skills
9d
Internal Sales Coordinator
SunbeltRentals —Solihull
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
2d
Office/ Sales Co-ordinator
Coventry Sliding Wardrobes Ltd. —Nuneaton
- £29,500 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
8d
International Account Coordinator
Valpak Ltd —Stratford-upon-Avon
- £27,500 - £29,500 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Computer literacy
- Annual leave
Office - Events Sales Co-Ordinator
West Midland Safari Park —Bewdley
- Weekend availability
- Organisational skills
- Communication skills
- Time management
- Employee discount
Quick apply
3d
Sales Co-ordinator
SIG Roofing —Coventry
- Communication skills
- Employee discount
12d
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Conflict management
- Data entry
- Annual leave
- Employee assistance programme
Sales & Lettings Coordinator
Coopers Estate Agents —Coventry
- £26,000 a year
- Full-time
- Administrative experience
- Organisational skills
- In-person
Quick apply
4d
RFQ Sales Coordinator
Hayley Group —Oldbury
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Health & wellbeing programme
- Annual leave
Quick apply
Sales Support Coordinator
Spillard Safety Systems Ltd —Wolverhampton
- From £26,000 a year
- Full-time
- CRM software
- Microsoft Outlook
- Organisational skills
Quick apply
Sales Support Coordinator
The Keystone Group UK —Swadlincote
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Business Development Coordinator - 12-month FTC
Artifex Interior Systems Limited —Birmingham
- Temporary
- Business development
- Analysis skills
- Continuous improvement
Quick apply
Technical Sales Coordinator
Matcon Limited —Evesham
- Full-time
- CRM software
- Schematics
- Continuous improvement

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Customer Sales Co-ordinator

SCC -
Birmingham

Apply Now

Job details

Permanent
£27,825 a year
2 days ago

Benefits

Paid volunteer time

Qualifications

Supplier ordering
Sales support
Pricing
Customer service call handling
Report writing
Inbound customer enquiry call handling
Report generation
Supply chain
Microsoft Office Suite
Purchase order creation
Procurement support
Procurement processing
Customer support
Fraud prevention and detection
Communication skills
Supply chain customer service

Full job description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: Customer Sales Co-ordinator

Location: Birmingham

Contract Type: Permanent

Salary Package: £27,825 plus large company benefits, a broad flexible benefits scheme, and 2 paid-for volunteering days a year

Hours: 9.00 am – 5.30 pm, Monday – Friday

Interview Process: 2-stage process

Why SCC?

An inclusive workplace
Excellent package: solid basic and company benefits
Hybrid working & core hours in line with role requirements
Career development and life-long learning opportunities
Opportunity to join Europe's largest privately-owned IT Company

Role purpose:

Working as part of the Central Support team, aligned to the product supply area of the business, you will be working closely with the sales teams in the management and fulfilment of all new customer orders, as well as providing associated customer service.
The role will encompass all element of the supply chain – quoting, sales order processing, purchase order placement as well as all post sale activity, managing requests from initial receipt through to conclusion, allowing you to develop your knowledge of the end to end supply chain activities, ensuring that delivery to our customer is fast, efficient and cost effective for the business.
Success in this position is demonstrated by team work, enthusiasm, problem solving and the ability to work under pressure with excellent communication skills.

Key responsibilities:

General

Answering calls from both Customers and Internal Departments.
Management of all requests through our call handling systems, in-line with the service levels.
Working with the business to minimise the risk of any fraudulent transactions.
Ensuring full compliance with all business processes and policies, including all mandatory training for Security, GDPR, Business Continuity and Health & Safety.
Business month end and quarter end commitments may require you to work extended hours and outside of the normal standard business hours.
Quotation Responses.
Co-ordination and completion of customer requests for pricing, working with other supporting teams within the business and our approved suppliers to ensure that the best pricing and solution are offered.
Sales Order Processing.
Verification of all new customer orders.
Co-ordination, acceptance and processing of all new customer purchase orders onto our systems.
Ensuring that all checks are completed and that the transaction is in-line with the business requirements.
Purchase Order Processing.
Creation and placement of any supporting purchase orders to fulfil our customer orders.
Ensuring that all checks are completed and that the transaction is in-line with our business requirements.
Ensuring that these contain all relevant information to allow our suppliers to complete.
Customer Order Fulfilment.
Pro-actively working on all outstanding customer purchase orders, managing these through to successful delivery.
Providing regular updates to the customers on the status of these orders.
Looking at the best ways to fulfil any outstanding orders – identifying other stock sources, considering any commercial aspects.
Working closely with our suppliers in resolving any queries or issues relating to the supply of our purchase order.
Managing the customer outstanding order reports and ensuring that these are reflective of the latest supply position.
Working with the other Supply Chain departments to resolve any logistical or build issues in a timely manner.
Customer Services.
Verification of all requests for assistance.
Providing regular updates on the status of these requests.
Ensuring that these are managed and resolved in a timely manner and in-line with our service levels.
Production of customer reports.
After Sales Management.
Verification and validation of any requests for products or services to be returned for credit, ensuring that these are within the agreed timescales and criteria for acceptance.
Ensuring any approved requests are managed through to successful conclusion and that both SCC and the customer have formal closure including any commercial credits associated with the request.
Working with third party departments and suppliers to ensure that the request is managed through to conclusion.
Instigating and management of all credits requests associated with the return of product or services, minimising the exposure to the business and ensuring that all relevant approvals are obtained.
Supplier invoice query resolution.
Courier and transit issues, working closely with our Customers and third party Contractors to ensure that any issues identified are managed through to a successful conclusion.
Delivery Issues, verification and management of requests where the delivery is incorrect or incomplete, working with both our Customers, Internal Departments and third party Contractors to ensure that any issues identified are managed through to a successful conclusion.

Skills and experience:

Previous customer service experience.
Organised.
Methodical.
Cmputer literate.
Well spoken.
Well presented.
Knowledge of MS packages.
Educated to A-C level including English and Maths, qualified to L3 / A level.

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

If you are selected for interview, and need any reasonable adjustments made for your interview, please let the SCC Talent Acquisition team know, at the point of scheduling.

Diversity & Inclusion at SCC - https://www.scc.com/diversity-and-inclusion/

Sustainability at SCC - https://www.scc.com/sustainability-at-scc/

Life at SCC - https://www.linkedin.com/company/scc/life

Apply Now

Refine Your Search

and sales coordinator jobs in birmingham, wmd

Customer Sales Co-ordinator

E-commerce & Sales Coordinator

Part-time Sales Coordinator

Sales & Commercial Co-Ordinator

Treatment and Sales Coordinator

Hire & Sales Coordinator

Internal Sales Coordinator

Office/ Sales Co-ordinator

International Account Coordinator

Office - Events Sales Co-Ordinator

Sales Co-ordinator

Internal Sales Coordinator (UltraTile)

Sales & Lettings Coordinator

RFQ Sales Coordinator

Sales Support Coordinator

Sales Support Coordinator

Business Development Coordinator - 12-month FTC

Technical Sales Coordinator

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