Staff software Work, Jobs in Birmingham, Wmd (with Salaries)

Second Line IT Engineer
GT Stewart Limited —Birmingham
- £28,000 - £32,000 a year
- Travel
- SharePoint
- Communication skills
Quick apply
5d
Field Service Technician - Birmingham (6 Month Fixed-Term Contract)
Focal Systems —Birmingham
- £17 an hour
- Weekend availability
- Maintenance
- Travel
- Power tools
- Annual leave
Quick apply
IT Technician
MR MOBILE & TECH LIMITED —Nuneaton
- £41,700 a year
- Full-time
- Computer literacy
- Maintenance
- Windows
Quick apply
12d
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Maintenance
- Windows
- Travel
- Annual leave
- Referral programme
Chiropractic Assistant
Finesse Chiropractic —Tamworth
- £12.71 - £14.00 an hour
- Part-time
- Customer service
- Computer literacy
- English
Quick apply
agent Agentic AI systems
Aston University —Birmingham
- £38,784 - £41,064 a year
- Full-time
- Doctoral degree
- Computer Science
- Research
- Annual leave
3d
Digital Marketing Assistant - External Relations - 107157 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Full-time
- Marketing
- Social media management
- University
- Annual leave
- Sick pay
5d
Patient Administrator (Bank)
Circle Health Group —Birmingham
- £12.71 an hour
- Part-time
- Hospital
- Computer literacy
- Administrative experience
- Annual leave
7d
Front of House Assistant
The Wimpole Clinic Ltd —Birmingham
- £28,000 a year
- Full-time
- Hospitality
- Computer literacy
- Microsoft Office
- Sick pay
Quick apply
5d
Programmer
Staffordshire County Council —Stafford
- £33,699 - £38,220 a year
- Weekend availability
- No degree
- Flexitime
12d
Senior Support Analyst
SeadOak —Birmingham
- £26,000 - £30,300 a year
- Weekend availability
- Hybrid work
- Microsoft Outlook
- Windows
- Continuous improvement
- Free parking
- Profit sharing
Quick apply
IT Technician
Central Learning Partnership Trust —Wolverhampton
- £25,185 - £28,142 a year
- Full-time
- IT
- In-person
- Free parking
Quick apply
Design Engineer / 2D-3D CAD Draughtsperson Solidworks
Applied Vibration Ltd —Tamworth
- £30,000 - £37,000 a year
- Full-time
- CAD
- In-person
- Manufacturing
- Free parking
- Sick pay
Quick apply
7h
Pharmacy Dispenser Assistant/ Tech
Dispensing Centre Ltd —Coventry
- £26,436.80 - £31,200.00 a year
- Overtime
- Customer service
- English
- Organisational skills
- Employee discount
Quick apply
14d
Band 5 Communications Officer
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £32,073 - £39,043 a year
- Full-time
- Social media management
- AI
5h
Digital Support Specialist
Flannery Plant Hire —Sutton Coldfield
- CAD
- Engineering
- In-person
- Annual leave
- Employee assistance programme
14d
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Google Suite
- Management
- Inventory control
- Free parking
- Work from home
Quick apply
ICT Technician
The Chantry School —Worcester
- £25,583 - £25,989 a year
- Full-time
- School
- Free parking
- Sick pay
Quick apply
Route Planner 10 week contract
Darlaston Builders Merchants —Birmingham
- From £12.71 an hour
- Temporary
- Microsoft Excel
- Management
- Computer literacy
- Employee discount
Quick apply
10d
Research Software Engineer (Automation and DevOps) - IT Services - 102683 - Grade 7
University of Birmingham —Birmingham
- £36,636 - £48,822 a year
- Full-time
- Engineering
- University
- Communication skills
- Annual leave
- Sick pay
4d

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Second Line IT Engineer

GT Stewart Limited
Birmingham

Quick apply

Job details

Permanent
£28,000 - £32,000 a year
5 days ago

Qualifications

Technical troubleshooting
Desktop support
TCP
Cloud infrastructure
Driving Licence
Software deployment
Disaster recovery
Microsoft Exchange
Network infrastructure
User account management
Network support
SharePoint
Technical writing
IP networking
Customer support
Application support
Cybersecurity
Communication skills
Active Directory
Intune
Mobile devices

Full job description

Job Title: Second Line IT Engineer

Location: Birmingham (with travel to other GT Stewart offices as required)

Salary: £28,000 – £32,000 per annum (depending on experience)

Hours: Full-time, 37.5 hours per week

Overview

GT Stewart Solicitors is seeking a proactive and technically skilled Second Line IT Engineer to join our growing IT team. The successful candidate will provide high-quality second-line technical support across the firm, resolving more complex IT issues, maintaining infrastructure, and supporting the delivery of IT projects.

Working closely with the Head of IT, you will help ensure our systems remain secure, reliable and efficient, enabling our staff to provide an exceptional service to clients.

Key Responsibilities

Second Line Technical Support

Act as the escalation point for technical issues that cannot be resolved by first-line support.
Diagnose and resolve hardware, software, operating system and application issues.
Troubleshoot networking, printer, telephony and remote access problems.
Support Microsoft Windows desktop environments and Microsoft 365 applications.
Install, configure and maintain desktops, laptops, mobile devices and peripherals.
Maintain accurate documentation within the IT service desk system.

Infrastructure & Systems Support

Assist with the administration and maintenance of the firm's servers, network and cloud infrastructure.
Support Active Directory and Microsoft Entra ID user administration.
Assist with Microsoft 365 administration, including Exchange Online, Teams, SharePoint and OneDrive.
Support software deployments, operating system upgrades and routine maintenance.
Assist with backup solutions, disaster recovery processes and business continuity planning.
Support Mobile Device Management (MDM) and endpoint management solutions.

Security & Compliance

Apply security updates and software patches.
Assist in monitoring security alerts and responding to incidents.
Ensure IT systems operate in accordance with firm policies, GDPR and Cyber Essentials requirements.
Promote good cyber security practices throughout the firm.

Projects

Support infrastructure improvements and IT projects.
Assist with office moves, hardware refreshes and technology rollouts.
Work with third-party suppliers to resolve technical issues.

Customer Service

Deliver professional and friendly support to colleagues across the business.
Keep users updated throughout the lifecycle of support requests.
Produce technical documentation and user guides where appropriate.
Provide occasional user training on new systems and technologies.

Continuous Improvement

Identify recurring issues and recommend permanent solutions.
Contribute to improving IT processes and documentation.
Keep technical knowledge current through continuous professional development.

Person Specification

Essential

Previous experience providing second-line IT support.
Strong knowledge of Windows 10/11 and Microsoft 365.
Experience supporting Active Directory, Microsoft Entra ID, Exchange Online and Teams.
Good understanding of networking fundamentals (TCP/IP, DNS, DHCP and VPN).
Experience supporting desktops, laptops, printers and mobile devices.
Excellent troubleshooting and problem-solving skills.
Strong communication and customer service skills.
Ability to manage competing priorities effectively.
Full UK driving licence and willingness to travel to other GT Stewart offices when required.

Desirable

Experience within a legal or professional services environment.
Knowledge of Microsoft Intune and endpoint management.
Experience supporting Hyper-V or VMware.
Knowledge of backup and disaster recovery technologies.
IT certifications such as Microsoft, CompTIA or ITIL.

Reporting Line

Reporting to the Head of IT.

Company Overview

Please visit https://gtstewart.co.uk/ for more information

Quick apply

Refine Your Search

staff software jobs in birmingham, wmd

Second Line IT Engineer

Field Service Technician - Birmingham (6 Month Fixed-Term Contract)

IT Technician

1st / 2nd Line IT Support Analyst

Chiropractic Assistant

agent Agentic AI systems

Digital Marketing Assistant - External Relations - 107157 - Grade 5

Patient Administrator (Bank)

Front of House Assistant

Programmer

Senior Support Analyst

IT Technician

Design Engineer / 2D-3D CAD Draughtsperson Solidworks

Pharmacy Dispenser Assistant/ Tech

Band 5 Communications Officer

Digital Support Specialist

Clinic Receptionist

ICT Technician

Route Planner 10 week contract

Research Software Engineer (Automation and DevOps) - IT Services - 102683 - Grade 7

I want to receive the latest job alerts for staff software in birmingham, wmd

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