Client support coordinator Work, Jobs in Bolsover, Dby (with Salaries)

Client Support Coordinator
Harper James —Sheffield
- £30,000 - £35,000 a year
- Hybrid work
- CRM software
- Business development
- Analysis skills
Quick apply
Operational Support Coordinator
M Group —Derby
- Annual leave
- Employee assistance programme
5d
Customer Support Coordinator
Places for People —Sheffield
- £25,441 a year
- IT
- Annual leave
- Employee discount
Retrofit Coordinator
Coactivation Ltd —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Work from home
Quick apply
4d
Immigration Coordinator
Fragomen —Sheffield
- Full-time
- Hybrid work
- Microsoft Word
- Word processing
- Administrative experience
- Annual leave
- Employee assistance programme
Care Coordinator
Avanti Homecare —Ripley
- £28,700 a year
- Full-time
- Microsoft Office
- Travel
- IT
Quick apply
Support Plan Coordinator (Maternity Cover)
Sheffield Mind —Sheffield
- £28,346 a year
- Temporary
- Hybrid work
- IT
- Communication skills
- Employee assistance programme
Quick apply
3d
Business Coordinator
Pragma and Associates Ltd —Doncaster
- £30,000 - £40,000 a year
- Full-time
- English
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
3d
Health & Safety Coordinator
Great Bear —Worksop
- Full-time
- Microsoft Office
- IT
- Communication skills
Quick apply
Care Coordinator
Cera Care —Derby
- £29,100 a year
- Employee assistance programme
- Employee discount
6d
Immigration Coordinator - Fixed Term Contract - 6 and 12 months
Fragomen —Sheffield
- Full-time
- Hybrid work
- Microsoft Word
- Word processing
- Administrative experience
- Annual leave
- Employee assistance programme
Activities Coordinator
Rosmead Healthcare Ltd —Derby
- From £13.05 an hour
- Full-time
- Nursing home
- In-person
- Care plans
- Free parking
Quick apply
9d
Registered Manager
Avanti Homecare —Ilkeston
- £40,000 - £50,000 a year
- Weekend availability
- Microsoft Office
- Leadership
Quick apply
Digital Delivery Coordinator
Balfour Beatty —Derby
- Hybrid work
- Microsoft Excel
- Travel
- SharePoint
- Annual leave
BIM and Product Data Coordinator
Genuit Group —Doncaster
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Construction experience
- Free parking
- Employee discount
Care Coordinator
LJM Homecare —Lincoln
- £21,466.85 a year
- Full-time
- Customer service
- In-person
- Care plans
- Free parking
- Annual leave
Quick apply
Care Coordinator
Lotus Home Care —Rotherham
- £30,000 a year
- Weekend availability
- IT
- Time management
Quick apply
5d
Planning and Support Coordinator (Administration)
Horbury Property Services Ltd —Rotherham
- £23,500 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Health & wellbeing programme
Quick apply
Assistant Operations Manager
Ashbourne Community Transport —Ashbourne
- £29,000 - £35,000 a year
- Weekend availability
- In-person
- Leadership
- Sick pay
Quick apply
3d
Compliance Coordinator
JAA-Jones Lang LaSalle Limited —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Quick apply

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client support coordinator jobs near bolsover, dby

Client Support Coordinator

Harper James -
Sheffield

Quick apply

Job details

£30,000 - £35,000 a year

Benefits

Discounted gym membership
Car scheme

Qualifications

CRM software
Business development
Analysis skills
Organisational skills
HubSpot
Communication skills

Full job description

Client Support Coordinator

Location: Sheffield – Hybrid with a possibility of remote

Reporting line: You will report directly to our Client Operations Manager, ensuring alignment with firm wide goals and priorities.

Salary : £30-£35k depending on experience

About the Role

We are seeking an experienced and proactive Client Support Coordinator to oversee and enhance the firm’s client service delivery within our Client Operations function. This is a senior operational role, acting as the key escalation point for complex client matters and leading the day-to-day coordination of the Client Support Unit. You will bridge operational delivery and strategic service improvement, ensuring high standards of client care, data integrity, and efficiency across all client-facing processes. You will work closely with fee earners, Account Managers, Compliance, Accounts, Business Development and Marketing to ensure our client experience remains consistent, responsive and aligned with firm values.

What You Will Be Doing

You will play a central role in safeguarding and strengthening the firm’s client support operations. Your responsibilities will include:

Overseeing day-to-day client support activity, ensuring inbox triage, ticket management and query resolution are handled efficiently and professionally.
Acting as the senior escalation point for complex queries and minor complaints, ensuring timely and effective resolution.
Safeguarding HubSpot data integrity, including accurate association of finance and fee earner communications, maintaining workflow accuracy and ensuring reliable client records.
Managing plan renewals, closures and billing accuracy, ensuring data, rates and plan information remain aligned across systems.
Leading the operational management of Extend plans, including manual usage reconciliation, renewal and pricing support, tier changes and workflow updates.
Providing reporting support for client activity and plan performance, including legacy reporting requirements for specific Extend clients.
Liaising closely with Accounts, fee earners and Account Managers to resolve billing queries, reconcile data and maintain operational accuracy.
Monitoring service metrics and identifying opportunities to streamline processes and reduce manual workload.
Supporting junior team members to maintain service quality and consistency.

About Harper James

Harper James is a full-service commercial law firm designed specifically to support ambitious SMEs. Our unique subscription-based model is redefining how legal services are delivered, making high-quality legal support more accessible, transparent and commercially aligned. We have grown rapidly and recently secured private equity backing from LDC to support our next phase of expansion. This is an exciting time to join a firm that is leading innovation within legal services.

What We Are Looking For

We are looking for someone who combines operational oversight with a strong client service mindset and the confidence to engage senior stakeholders.

You will ideally have:

At least three years’ experience in client services, legal operations or business support within a legal or professional services environment.
Experience managing complex client escalations and service delivery workflows.
Strong working knowledge of CRM systems, ideally HubSpot, and operational reporting tools.
Experience producing and interpreting service performance data.
Proven ability to create or refine SOPs and training documentation.
Excellent written and verbal communication skills, with confidence working alongside senior stakeholders.
Strong organisational skills and the ability to prioritise and make sound decisions independently. Skills and Attributes
Calm and professional under pressure.

• Accountable for service quality and client outcomes. • Strong analytical mindset with a focus on improvement.

Confident leading and mentoring others.
Collaborative and able to build relationships across departments.
Proactive and solutions-focused.
Committed to confidentiality, professionalism and integrity.

The bottom Line

An opportunity to play an important part in the next phase of growth for a law firm leading innovation within legal services.
An environment with no politics, no bureaucracy, working with a passionate, supportive and dedicated team who all play a fundamental part in the success and continued growth of the business.
33 days holiday, including public holidays.
Option to buy up to 5 holiday days a year.
Private Healthcare
Death in service benefit.
Access to our electric car scheme
Discounted gym memberships, access to retailer discounts, team socials and more!

NO AGENCIES PLEASE

Quick apply

Refine Your Search

client support coordinator jobs in bolsover, dby

Client Support Coordinator

Operational Support Coordinator

Customer Support Coordinator

Retrofit Coordinator

Immigration Coordinator

Care Coordinator

Support Plan Coordinator (Maternity Cover)

Business Coordinator

Health & Safety Coordinator

Care Coordinator

Immigration Coordinator - Fixed Term Contract - 6 and 12 months

Activities Coordinator

Registered Manager

Digital Delivery Coordinator

BIM and Product Data Coordinator

Care Coordinator

Care Coordinator

Planning and Support Coordinator (Administration)

Assistant Operations Manager

Compliance Coordinator

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