Desk coordinator Work, Jobs in Brentwood, Ess (with Salaries)

Customer Service Coordinator
BLOUNT SHUTTERS LIMITED —Thurrock
- £28,000 - £38,000 a year
- Full-time
- Salesforce
- In-person
- Profit sharing
- Employee discount
Quick apply
6d
Front Desk and Office Coordinator
ARU Students' Union —Chelmsford
- £15,351.20 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
Front Desk and Office Coordinator (Student Union)
Anglia Ruskin University —Chelmsford
- £15,351.20 a year
- Part-time
- Microsoft Office
- Front desk
- Communication skills
14d
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Organisational skills
- Front desk
- Communication skills
Project Coordinator / Team Administrator
ZHA —London
- Microsoft Powerpoint
- Microsoft Outlook
- Contracts
Studio and Facilities Coordinator
David Chipperfield Architects —London
- Full-time
- Front desk
- Communication skills
- Time management
- Employee assistance programme
Quick apply
Help desk Coordinator
CBRE —London
- Full-time
- Analysis skills
- Maths
- Typing
20h
Operations and Office Coordinator (Maternity Cover)
Sister System —London
- £31,000 - £34,000 a year
- Part-time
- Administrative experience
- Human resources
- Recruiting
- Free parking
- Sick pay
Quick apply
1d
Moves & Changes Coordinator
CBRE —London
- Up to £52,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Work from home
- Sick pay
Quick apply
5d
Student Experience Coordinator (London, England)
Study Abroad —London
- £32,000 a year
- Full-time
- Hospitality
- Experience working with individuals with disabilities
- Bachelor's degree
Quick apply
12d
Executive Assistant and Office Manager
Healthxchange —London
- Microsoft Powerpoint
- Microsoft Outlook
- Research
- Annual leave
- Employee discount
Plant Movement Coordinator
DSM Contract Lifting Services Limited —Benfleet
- £24,000 - £26,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
2h
Japan Desk Client Liaison Coordinator
Savills —London
- Full-time
- Annual leave
Corporate Receptionist - 77 Kingsway
ST James Facilities —London
- £36,000 a year
- Full-time
- Word processing
- English
- Microsoft Office
Quick apply
9d
Studio Coordinator
Aloe Studios London —London
- £30,000 - £35,000 a year
- Part-time
- Computer literacy
- Laboratory experience
- English
Quick apply
Facilities Coordinator
PKF Littlejohn —London
- Full-time
- Front desk
- Annual leave
Assistant, People Services (9-month FTC)
Bryan Cave Leighton Paisner LLP —London
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Coordinator - CONNECT User Access Specialist
Metropolitan Police —Bromley
- £40,519 a year
- Full-time
- Hybrid work
- English
- In-person
- Annual leave
- Work from home
5d
Workplace Coordinator
Legora —London
- Full-time
- Hospitality
- Google Suite
- Contracts
Hospitality/Event Coordinator - Live Events!
Convene Hospitality Group —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply

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Customer Service Coordinator

BLOUNT SHUTTERS LIMITED
Thurrock

Quick apply

Job details

Permanent | Full-time
£28,000 - £38,000 a year
6 days ago

Benefits

Profit sharing
Canteen
Employee discount
On-site parking

Qualifications

Customer service call handling
Report writing
Inbound customer enquiry call handling
Salesforce
GCSE
Filing
Purchase order creation
Customer support
Customer interaction
Account management

Full job description

Blount Shutters is a large independent roller shutter and industrial door company, operating for over 40 years.

Due to recent growth we are looking to recruit a further dedicated account coordinator. Our head office is based in West Thurrock (Essex) with offices in Bovey Tracey (Devon) and Bolton. We provide our clients with a maintenance and 24hr emergency repair service, nationwide as well as manufacturing all door systems in-house. We are seeking a Customer Service Coordinator to join our service desk in providing dedicated support to nominated customers.

This is on a full-time, permanent basis. Starting salary £25,000.00 + per annum following successful completion of probationary period. (PLUS monthly departmental bonus, half-yearly corporate bonus and reward schemes).

Areas of responsibility:

To provide dedicated support to nominated customers, including the collation and maintenance of any reports or documents relating to these accounts.
Raising jobs in Jobwatch system.
Assist the department in preparation of engineer’s daily workload.
Issue job information to engineers.
Make sure jobs are closed down by engineers, appertaining to your accounts, while on site.
Raise purchase orders to subcontractors.
Issue jobs to subcontractors.
Answer incoming calls in a timely manner.
Processing information uploaded by engineer's via their tablets.
Updating asset registers.
To be aware of all quotations and enquiries and ensure they are followed up in a timely manner, including the booking of jobs, keeping the customer fully informed of progress, dealing and accurately recording all telephone queries and ensuring all information is documented in JobWatch.
Maintain a high level of communication with nominated accounts, agree preferred frequency and type of reporting and ensure this is adhered to.
To ensure all customers are offered the Company after sales and maintenance support at all stages and levels within their contract.
All invoices to be accurately collated within agreed timeframes, ensuring disputes are resolved or communicated to the correct department for investigation and followed up.
All correspondence (both internal and external) must be accurately recorded and actioned on JobWatch where appropriate. All filing systems must be maintained with the aim of accuracy and ease of retrieval.
To carry out any other reasonable tasks as requested by your Line Manager or Director, ensuring all specific duties are completed accurately and punctually or within agreed deadlines.
Collate and check all paperwork for completed jobs and invoice, final inspection and post.
Run lists of outstanding calls/jobs, general housekeeping in system.
Bring to the attention of your Line Manager or Director any issues or problems relating to your accounts, if you have been unable to resolve. Key Performance Indicators
Respond to customer queries within 24 hours of receipt.
To adhere to and exceed SLA’s as agreed with customer.
To be aware of level of outstanding enquiries and quotations with no action.
Ensure quotation conversion rates are above 80%
No more than five disputes or complaints in any one month for all Key Accounts managed by National Accounts Co-ordinator.

This is a fantastic opportunity, a great starting package, ongoing training and additional benefits to the successful candidate.

Job Types: Full-time, Permanent

Pay: £28,000.00-£38,000.00 per year

Benefits:

Canteen
Employee discount
On-site parking
Profit sharing

Education:

GCSE or equivalent (preferred)

Experience:

customer service office enviroment: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

desk coordinator jobs in brentwood, ess

Customer Service Coordinator

Front Desk and Office Coordinator

Front Desk and Office Coordinator (Student Union)

Office Coordinator (f/m/d)

Project Coordinator / Team Administrator

Studio and Facilities Coordinator

Help desk Coordinator

Operations and Office Coordinator (Maternity Cover)

Moves & Changes Coordinator

Student Experience Coordinator (London, England)

Executive Assistant and Office Manager

Plant Movement Coordinator

Japan Desk Client Liaison Coordinator

Corporate Receptionist - 77 Kingsway

Studio Coordinator

Facilities Coordinator

Assistant, People Services (9-month FTC)

Coordinator - CONNECT User Access Specialist

Workplace Coordinator

Hospitality/Event Coordinator - Live Events!

I want to receive the latest job alerts for desk coordinator in brentwood, ess

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