Service desk Work, Jobs in Burpham, Wsx (with Salaries)

Service Support Technician
Mid Sussex District Council —Haywards Heath
- £35,412 - £39,862 a year
- Full-time
- Communication skills
11d
IT Service Desk Analyst
Adur & Worthing Councils —Worthing
- £28,598 - £31,022 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Office
- Continuous improvement
- Employee assistance programme
10d
Junior IT Support Engineer
Black Sheep Support Ltd —Brighton
- From £25,000 a year
- Full-time
- Azure
- Customer service
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
Data Centre Customer Service Executive
Kingspan Water and Energy —Havant
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
8d
Evening Receptionist
Connaught Care Limited —Chichester
- £14.50 an hour
- Hotel
- Organisational skills
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
2d
Systems Support Analyst
Civic Recruitment Limited —Chichester
- £17.83 an hour
- Full-time
- Remote
- Communication skills
Quick apply
12d
First Response Engineer - Service Desk - MSP
Uptime —Brighton and Hove
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Service Desk Analyst
RSPCA —Horsham
- Full-time
- Hybrid work
- Google Suite
- Travel
- Communication skills
PHP Developer
Focus Group —Shoreham by Sea
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- CRM software
- Software development
- APIs
Quick apply
11d
Customer Experience Advisor
MPB —Brighton
- £26,700 a year
- Full-time
- Hybrid work
- CRM software
- AI
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Manager
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Continuous improvement
Quick apply
Front Desk Receptionist & Care Home Administrator
Grove Park Healthcare Group Ltd —Brighton
- Monday to Friday
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
6d
Customer Service Manager
Telecom Acquisitions Ltd. —Horsham
- £40,000 - £45,000 a year
- Full-time
- Team management
- Training & development
Quick apply
Senior Service Desk Engineer
Zenzero Solutions —Chichester
- Azure
- Continuous improvement
- Mentoring
Customer Service Administrator
Principal I Ltd —Horsham
- From £25,500 a year
- Full-time
- Computer literacy
- Mentoring
- Phone etiquette
- Free parking
Quick apply
11d
Office & Operations Administrator
JP Supplies ( Crawley ) Limited —Crawley
- From £30,000 a year
- Full-time
- Computer literacy
- ERP systems
- Microsoft Office
- Store discount
- Employee discount
Quick apply
2d
Bank Receptionist
Connaught Care Limited —Chichester
- £14.50 an hour
- Hotel
- Organisational skills
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
2d
Front of House Coordinator
Cushman & Wakefield —Brighton
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
Receptionist
The Dental Wave —Portsmouth
- From £27,000 a year
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Outlook
- Free parking
Quick apply
6d
Customer Service Officer
ABM UK —Brighton
- £13.88 an hour
- Part-time
- Annual leave
- Employee assistance programme
Quick apply

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Service Support Technician

Mid Sussex District Council -
Haywards Heath

Apply Now

Job details

Full-time
£35,412 - £39,862 a year
11 days ago

Qualifications

Technical troubleshooting
Desktop support
Computer hardware
Technical writing
Customer support
Application support
Communication skills
Mobile devices

Full job description

Service Support Technician - 6 month fixed term contract

Digital and Technology Services – Mid Sussex District Council

Are you passionate about technology and delivering outstanding customer service? Do you enjoy solving problems, helping people, and learning new technologies? If so, we'd love to hear from you.

We're looking for two Service Support Technicians to join our Digital and Technology Operations Team on an initial six-month secondment. This is an excellent opportunity for someone who enjoys working at the heart of IT support, providing first-line technical assistance while helping colleagues make the most of technology.

Please note this role is offered on a hybrid basis with a view to 2-3 days in the office per week.

About the role

As a Service Support Technician, you'll be one of the first points of contact for technology support across the Council. You'll help colleagues resolve a wide range of hardware, software and business system issues, while contributing to the delivery of reliable, modern and user-focused digital services.

Your work will include:

Providing first-line helpdesk support and excellent customer service.
Diagnosing and resolving hardware and software issues.
Supporting Microsoft 365, Active Directory, email systems and cloud-based applications.
Preparing and configuring laptops, mobile devices and other equipment.
Maintaining knowledge articles, technical documentation and asset records.
Supporting meeting room technology, printers and other workplace systems.
Working with colleagues and suppliers to improve services and deliver technology projects.
Helping users adopt new systems and ways of working.

About you

We're looking for someone who is customer-focused, enthusiastic and keen to develop their technical skills.

You'll ideally have:

Experience in an IT support, service desk or similar technical support role.
Strong troubleshooting and problem-solving skills.
Good knowledge of Microsoft technologies, including Microsoft 365.
Experience supporting PC hardware, mobile devices and business applications.
Excellent communication skills and a genuine desire to help others.
The ability to understand user needs and translate them into practical technical solutions.

Local government experience is welcome but not essential. What's most important is your attitude, willingness to learn and commitment to delivering excellent service.

Why join us?

At Mid Sussex District Council, you'll be part of a supportive team helping to deliver technology services that make a real difference to our colleagues and communities. You'll gain experience across a broad range of technologies while working in an environment that encourages learning, collaboration and continuous improvement.

Interested?

If you'd like an informal chat about the role before applying, we'd be delighted to hear from you. Please contact Lewis Bridger, Digital and Technology Service Manager at [email protected], or speak to a member of the Digital Team to find out more about the opportunity.

Join us and help shape the future of digital services at Mid Sussex District Council.

Apply Now

Refine Your Search

service desk jobs in burpham, wsx

Service Support Technician

IT Service Desk Analyst

Junior IT Support Engineer

Data Centre Customer Service Executive

Evening Receptionist

Systems Support Analyst

First Response Engineer - Service Desk - MSP

Service Desk Analyst

PHP Developer

Customer Experience Advisor

Service Desk Manager

Front Desk Receptionist & Care Home Administrator

Customer Service Manager

Senior Service Desk Engineer

Customer Service Administrator

Office & Operations Administrator

Bank Receptionist

Front of House Coordinator

Receptionist

Customer Service Officer

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