Customer support Work, Jobs in Calcot, Brk (with Salaries)

Customer Support Advisor
Twofold Limited —Reading
- Up to £25,000 a year
- Full-time
- Customer service
- Salesforce
- Driving
Quick apply
9d
CX Team Member
Foot Locker —Reading
- £10.00 - £13.85 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
6d
Customer Service Assistant
Wickes —Reading
- £8.82 - £12.71 an hour
- Full-time
- Customer service
- Annual leave
- Employee discount
Customer Team Member
Co-op —Reading
- £13.04 an hour
- Overtime
- Bakery
- Paid training
- Employee discount
11h
Sunday Sales Advisor
PetsCorner —Reading
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- IT
- Employee discount
Team Member
Spinners Reading —Reading
- Up to £12.75 an hour
- Part-time
- Hospitality
- Bar
- Management
- Employee discount
Quick apply
1d
Sales Assistant
Futon Company —Reading
- From £26,450 a year
- Weekend availability
- Sales
- Customer service
- Microsoft Office
- Store discount
- Employee discount
Quick apply
Customer Service Advisor
SSE —Reading
- £29,504 - £34,757 a year
- Part-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
- Gym membership
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Reading
- Temporary
- Customer service
Sales Advisor Rover
PetsCorner —Reading
- £10.85 - £12.71 an hour
- 8 hour shift
- Heavy lifting
- Customer service
- IT
- Employee discount
Payments Administrator
MotorEasy —Reading
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Referral programme
Quick apply
12d
Contracts Administrator
PESTUK —Reading
- £27,300 a year
- Weekend availability
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Profit sharing
Quick apply
Events Operations Coordinator (Part-Time)
Lumos Experiences —Reading
- £16 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Excel
Quick apply
13d
Customer Sales Assistant
Travis Perkins —Reading
- Full-time
- Microsoft Excel
- Sales
Team Member
Bowl Central Reading —Reading
- £10.85 - £12.71 an hour
- Part-time
- Bar
- No experience needed
- In-person
- Free parking
- Employee discount
Quick apply
8d
Front Office Assistant
Best Western Reading, Calcot —Calcot
- £12.71 an hour
- Full-time
- Bilingual
- English
- Hotel
- Health & wellbeing programme
- Employee discount
Quick apply
Front of House Team Member
Nuffield Health —Reading
- £27,248 a year
- Part-time
- Computer skills
- Café
- Communication skills
- Employee discount
- Gym membership
4d
Retail Customer Service Assistant - Nights
bp Retail —Reading
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
Contact Centre Associate
Castle Trust Bank —Basingstoke
- £25,500 a year
- Full-time
- Customer service
- Microsoft Office
- Financial services
- Employee assistance programme
Quick apply
Team Member
Tortilla —Reading
- Up to £12.71 an hour
- Full-time
- Hotel
- Quick service & fast food restaurant
- Kitchen experience
- Employee discount
Quick apply
11d

I want to receive the latest job alerts for customer support in calcot, brk

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Customer Support Advisor

Twofold Limited
Reading

Quick apply

Job details

Full-time
Up to £25,000 a year
9 days ago

Benefits

Company pension
On-site parking

Qualifications

Driving Licence
Customer service
Salesforce
Xero
Numeracy
Driving

Full job description

JOB TITLE: Customer Service Advisor

DEPARTMENT: Head Office

IMMEDIATE SUPERIOR: Director of Business Administration

Job Overview

This role is to provide exceptional customer service to both existing and potential customers of the business ensuring all matters are dealt with promptly and efficiently whilst ensuring the whole process is professionally managed from the beginning to end.

There is a strong requirement to assist and support the Managers in their strategic objectives and daily tasks.

Responsibilities

Provide 1st line customer service by logging and tracking faults on our salesforce from instigation through to resolution.
Co-ordinate engineer diaries effectively and efficiently.
Manage customer communications to arrange engineer breakdown and maintenance visits together with machine installations and collections.
Manage and process customer supplies, parts and consumable orders using Xero to create sales orders and delivery notes.
Generate quotes and correspondence for supplies and maintenance contracts to current and prospective customers.
Liaise and correspond with third party dealers and contract owners.
Update salesforce as required to support engineers and customers.
Manage customer queries, issues, and problems effectively and efficiently.
Assist with licensing and decommission of franking machines.
Assist with contract cancellation negotiations as required.
Shipping parts and supplies to customers and engineers.
Assisting in warehouse with shipping machines and admin tasks.
Regularly update & maintain spreadsheets as required.
General Salesforce administration, including updating customer address, contact and phone number details.
Ordering and maintaining stock levels of engineer parts.
Assist with logging and distributing all incoming sales enquiries and leads.
Assist as required with processing sales orders.
Arrange hotels and flights for engineers as required.
Handle one off tasks and projects that may arise.
Adhere to KPI's.

Skills

Essential

Must be pro-active and show ability to resolve issues and find solutions.
Good administration, numeracy, and literary skills with a keen eye for detail.
Experience of working within a customer service role.
Ability to follow policies and procedures.
Effective communication both oral and written.
Good understanding of UK geography and distribution of major towns and cities.
Full PC literacy on Microsoft software packages.
Experience working in an office.
Must have a can-do attitude and be able to work as part of a team.
Live in Reading.

Preferable

Salesforce and Xero experience preferable.
Driving license preferable.

Salary dependent on experience.

Pay: Up to £25,000.00 per year

Benefits:

Company pension
On-site parking

Application question(s):

Are you based in Reading?

Experience:

Office: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer support jobs in calcot, brk

Customer Support Advisor

CX Team Member

Customer Service Assistant

Customer Team Member

Sunday Sales Advisor

Team Member

Sales Assistant

Customer Service Advisor

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Sales Advisor Rover

Payments Administrator

Contracts Administrator

Events Operations Coordinator (Part-Time)

Customer Sales Assistant

Team Member

Front Office Assistant

Front of House Team Member

Retail Customer Service Assistant - Nights

Contact Centre Associate

Team Member

I want to receive the latest job alerts for customer support in calcot, brk

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