Sales team manager contact centre Work, Jobs in Chellaston, Dby (with Salaries)

Sales Manager
First Fence —Swadlincote
- £40,000 - £45,000 a year
- Monday to Friday
- Human resources
- Leadership
- Annual leave
- Employee discount
Quick apply
4d
Desk Based Business Development Manager
Brakes —Tamworth
- £31,711 a year
- Full-time
- Salesforce
- Employee discount
2d
Visitor Services Officer
Forestry Commission —Ashby-De-La-Zouch
- £26,959 a year
- Part-time
- Customer service
- Maintenance
- Microsoft Office
6d
Service Delivery Manager
Mitel —Nottingham
- Full-time
- Management
- Sales
- Presentation skills
OPG Helpline Inbound Advisor – Contact Centre
Ministry of Justice —Nottingham
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
4d
Groups & Events Coordinator
Delta Hotels by Marriott Breadsall Priory —Morley
- Full-time
- Hospitality
- Hotel
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
6d
Venue Manager
Secret Vault Limited —Nottingham
- £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Store discount
- Employee discount
Quick apply
12d
Home Customer Service Advisor
NEXT —Leicester
- £13.29 an hour
- Weekend availability
- Customer service
- Computer skills
- Free parking
- Work from home
9d
OPG Helpline Inbound Advisor - Contact Centre
Office of the Public Guardian —Nottingham
- £25,582 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
4d
Head of Sales
PPL PRS —Leicester
- Full-time
- CRM software
- Sales
- Presentation skills
10d
Administrator
Van Elle Ltd —Kirkby in Ashfield
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Telesales Account Manager
Connect Office Supplies —Mansfield Woodhouse
- £27,000 - £32,000 a year
- Full-time
- Sales
- Computer skills
- In-person
- Employee discount
Quick apply
5d
Asset Management Engineer
Porterbrook —Derby
- Full-time
- Computer literacy
- Maintenance
- Microsoft Office
- Free parking
- Annual leave
Quick apply
Finance Officer
Hinckley and Bosworth Medical Alliance —Leicester
- £17 - £20 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Accounting
- Annual leave
- Sick pay
Quick apply
6d
Trainee Real Estate/Community Associate
Celvista Limited —Leicester
- £26,436.80 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Sales
- Free parking
- Annual leave
Quick apply
Sales Manager
Sales - Urban Playground Holdings —Nottingham
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
5d
Buyer - Spares and Accessories
Wattbike —Nottingham
- Full-time
- Hybrid work
- ERP systems
- No degree
- IT
- Life insurance
Quick apply
IT Project Service Manager
Rhenus SE & Co. KG —Nuneaton
- Full-time
- English
- Bachelor's degree
- No degree
Senior / Lead Developer
NEXT —Leicester
- £51,400 - £68,200 a year
- Full-time
- Azure
- English
- SQL
- Free parking
- Employee discount
Dispenser
Boots —Hinckley
- £13.92 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
10d

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Sales Manager

First Fence -
Swadlincote

Quick apply

Job details

£40,000 - £45,000 a year
4 days ago

Benefits

Cycle to work scheme
Annual leave
Employee discount

Qualifications

Human resources
Root cause analysis
Leadership

Full job description

Welcome to First Fence - where security meets innovation!

As industry pioneers in Security and Temporary Fencing, we're all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.

Salary: Between £40,000 - £45,000 depending on experience

Hours: 45 hour per week, Monday - Friday, between the hours of 07:00 - 18:00

Location: First Fence Ltd, Kiln Way, Swadlincote DE11 8EA

Why First Fence?

Same-day delivery across the UK
Six strategic locations, including our National Distribution Centre
Extraordinary growth since 2010
️ Industry innovators setting new standards

Ready for an exciting journey in a thriving company? Join First Fence, where we're not just securing spaces; we're securing the future. ️ #FirstFence #SecurityInnovation #JoinOurTeam

Position:

The Sales Manager is a hands-on, tactical leader responsible for the day-to-day operational execution of the sales strategy. This role focuses on leading, motivating, and developing Sales Team Leaders to ensure the Inbound, Outbound, and Admin teams consistently adhere to sales processes, maintain strict compliance, and achieve revenue and gross profit targets.

Key Responsibilities

Team Leadership: Lead, mentor, and develop Team Leaders across Inbound, Outbound, and Administration, ensuring they are equipped to manage and coach their teams effectively.
HR First Point of Contact: Serve as the primary "first line" contact for team HR matters, including initial inquiries, employee relations, investigations, disciplinary hearings, and appeals.
Performance Management: Conduct regular performance reviews, create structured performance improvement/support plans, and proactively keep team members on track to meet expectations. Support the implementation of Team Lead and Sales Advisors KPIs
Resource & Budget Management: Oversee team budgets, staffing allocations, and daily operational needs.
Process & Compliance Enforcement: Oversee full sales process compliance, ensuring all reps adhere strictly to corporate procedures and governance.
Financial Sign-Off: Review and formally approve deals, quotes, or transactions exceeding £8,000.
CRM & Data Quality: Maintain total data integrity in the CRM. Ensure leads are assigned correctly and promptly, with zero outstanding tasks or unaddressed pipelines.
KPI, Revenue & GP Tracking: Continuously monitor and drive daily/weekly Key Performance Indicators (KPIs), revenue, and Gross Profit (GP) metrics to ensure targets are met or exceeded.
Key Account Engagement: Remain directly involved with higher-level, key customer accounts to strengthen relationships and support major deal closures.
Risk & Complaint Escalation: Act as a critical point of escalation for complex customer issues. Directly communicate any critical or business-risk customer complaints to the Head of Sales, complete with root-cause analysis and solution-based resolutions.
Strategy Execution: Translate strategies designed by the Head of Sales into daily and weekly actionable targets for the sales floor.
Reporting & Forecasting: Produce accurate, tactical sales forecasts, revenue reports, and pipeline analysis for the Head of Sales.
Operational Cover: Provide direct leadership and operational coverage during Team Leader absences to ensure business continuity.

Requirements:

Sales & Negotiation: Proven track record in achieving sales targets, driving revenue/GP growth, and closing key accounts.
People & HR Leadership: Experience managing performance reviews, handling HR escalation, and supporting underperforming team members back onto track.
Operational Discipline: Strong attention to data quality, lead distribution, task management, and CRM governance.
Problem-Solving & Root-Cause Analysis: Ability to resolve complex customer issues quickly and present root-cause solutions to senior leadership.
Financial Acumen: Comfort managing team budgets, financial approvals (up to/over £8k), and margin/GP tracking.

Our business constantly evolves. This description reflects current core responsibilities, but responsibilities may update over time as operational needs and growth opportunities change.

Other information:

Join Us for a Career Beyond Ordinary!

Discover a workplace that values your well-being and success. At First Fence, we're not just offering a job – we're offering a lifestyle!

✨ Benefits Snapshot:

️ Cycle to Work Scheme

Discounts and Cash Back Benefits Platform

Holistic Wellbeing Platform

24/7 Employee Assist Programme

33 Days Annual Leave (inclusive of Bank Holidays)

️ Employee Product Discounts

Recognition Rewards

Ready for a career that cares about YOU? Apply now and let's redefine success together! #JoinTheTeam #CareerGrowth #WellnessMatters #FirstFence

At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.

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Refine Your Search

sales team manager contact centre jobs in chellaston, dby

Sales Manager

Desk Based Business Development Manager

Visitor Services Officer

Service Delivery Manager

OPG Helpline Inbound Advisor – Contact Centre

Groups & Events Coordinator

Venue Manager

Home Customer Service Advisor

OPG Helpline Inbound Advisor - Contact Centre

Head of Sales

Administrator

Telesales Account Manager

Asset Management Engineer

Finance Officer

Trainee Real Estate/Community Associate

Sales Manager

Buyer - Spares and Accessories

IT Project Service Manager

Senior / Lead Developer

Dispenser

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