Client services advisor Work, Jobs in City Of Derby, Dby (with Salaries)

Client Care Advisor
Highfields Vets —Littleover
- £26,500 - £28,500 a year
- Hospitality
- Customer service
- Front desk
- Employee discount
- Sick pay
Quick apply
1d
Client Care Advisor
Companion Care —Chaddesden
- Part-time
- Computer literacy
- Front desk
- Annual leave
- Employee discount
1d
Client Care Advisor (16.25hrs)
IVC —Derby
- Up to £9,913.80 a year
- Part-time
- Communication skills
- Annual leave
- Employee discount
11d
Customer Sales Advisor
OHEAP FIRE & SECURITY —Derby
- Full-time
- Sales
- Customer service
- English
- Free parking
Quick apply
9d
Customer Service Representative
Firstsource Healthcare —Derby
- £12.85 an hour
- Full-time
- Employee discount
9d
Sales Progressor
Curve Conveyancing Solutions —Derby
- £25,420 a year
- Full-time
- Customer service
- In-person
- Profit sharing
- Sick pay
Quick apply
1d
Sales & Customer Engagement Advisor (B2B)
Vortex Training —Ashby-De-La-Zouch
- £24,420 - £28,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Salesforce
- Free parking
Quick apply
Ch-ISVA (Independent Sexual Violence Advisor working with ages 13+)
SV2 —Ripley
- From £26,548 a year
- Full-time
- Hybrid work
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
3d
Customer Service and Sales Advisor
NFU Mutual Agency —Uttoxeter
- Full-time
- Sales
- Customer service
- No experience needed
- Free parking
- Annual leave
Independent Living Advisor
People Places Lives Ltd. —Nottingham
- £13.45 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
11d
Customer Service Advisor
ATL —Derby
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Trainee Sales Manager
Signature Consulting Direct —Nottingham
- £32,000 - £35,000 a year
- Full-time
- Sales
- Public speaking
- In-person
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Derby
- £3,800 a month
- Full-time
- Sales
Quick apply
Client Care Advisor
IVC —Lichfield
- Up to £17,906.61 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
- Annual leave
- Employee discount
9d
Client Services Advisor
Soane Britain —Belgrave
- Full-time
- Administrative experience
- Communication skills
Assurance Advisor
AtkinsRéalis —Derby
- Part-time
- Hybrid work
- Bachelor's degree
11d
Front-of-House and Reception (Part-Time)
Wimpole Nottingham | Highfield House —Long Eaton
- £12.71 - £15.00 an hour
- Part-time
- Microsoft Word
- Customer service
- Administrative experience
- Free parking
Quick apply
Sales Person / Sensory Environment Advisor
Sensory Technology Ltd —Ilkeston
- £28,000 - £56,000 a year
- Full-time
- Sales
- Travel
- IT
- Free parking
- Life insurance
Quick apply
1d
Commercial Lead - Property and Facilities Management
Metropolitan Police —Kilburn
- £74,766 - £77,775 a year
- Full-time
- Hybrid work
- English
- Project management
10d
Funeral Advisor
OurCoop —Lichfield
- £13.43 an hour
- Administrative experience
- Travel
- Communication skills
- Paid training
- Annual leave
2d

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Client Care Advisor

Highfields Vets
Littleover

Quick apply

Job details

Permanent
£26,500 - £28,500 a year
1 day ago

Benefits

Company pension
Employee discount
Sick pay

Qualifications

Hospitality
Customer service
Front desk

Full job description

Are you someone who genuinely enjoys helping people, building relationships and creating exceptional experiences?

At Highfields Vets, we believe great veterinary care starts long before a consult room door opens. It starts with the welcome a client receives, the reassurance they hear in your voice, and the confidence they feel knowing their pet is in safe hands.

We're looking for a Client Care Advisor to join our growing team and help deliver the outstanding service, warmth and professionalism that Highfields Vets is known for.

Whether you already work in veterinary reception, have experience in customer service, hospitality, healthcare or retail, or simply have the right attitude and a passion for people, we'd love to hear from you.

Why Highfields Vets?

We're a fiercely independent, family-owned and family-run small animal practice based in Littleover, Derby.

Being independent means we have the freedom to do things properly.

We prioritise relationships over transactions, quality over targets, and people over process. We take pride in providing high-quality veterinary care whilst creating a workplace where team members feel supported, valued and empowered to grow.

We're ambitious about the future, but we never want to lose what makes us special: a genuinely caring team, strong community roots, and a commitment to doing the right thing for our clients, patients and each other.

The Role

As a Client Care Advisor, you'll be the first and last point of contact for many of our clients.

You'll help create an exceptional client experience by:

Welcoming clients and pets with warmth, professionalism and empathy.
Managing appointments, enquiries and client communications.
Supporting clients through both happy moments and difficult ones.
Keeping accurate records and ensuring information flows seamlessly between clients and the clinical team.
Helping the practice run smoothly through organisation, attention to detail and proactive problem solving.
Explaining our preventative healthcare options and supporting clients in making informed decisions for their pets.
Contributing ideas that help improve the experience of our clients, patients and team.

Who We're Looking For

The right person will be:

Warm, approachable and genuinely people-focused.
A confident communicator who can adapt to different situations and personalities.
Organised, reliable and detail-oriented.
Calm under pressure and able to think on their feet.
Proactive, positive and solutions-focused.
A team player who enjoys supporting others and contributing to a positive culture.
Open to feedback, learning and continuous development.
Proud to take ownership of their work and the experience they create for others.
Veterinary experience is welcome but not essential. We are equally interested in candidates with transferable customer service skills and the right values, attitude and potential.

Working Pattern

Full-time preferred (40 hours per week).
Fixed rota.
Shifts between 8:00am and 7:00pm Monday to Friday.
1 in 4 Saturdays (8:00am–2:00pm).
No planned out-of-hours work, although occasional emergency-related late finishes may occur.

What We Offer

Salary of £26,500–£28,500 pro rata, depending on experience.
Health cash plan/private healthcare.
Pension scheme.
Enhanced sick pay.
Death in Service benefit.
Staff discount on veterinary services.
Ongoing training and development opportunities.
A genuinely family-friendly workplace.
A supportive team where your contribution matters and your voice is heard.

A Final Thought

This role isn't simply about answering phones or booking appointments.
It's about being part of the experience that clients remember.
It's about reassuring worried owners, celebrating happy outcomes, supporting colleagues and helping pets receive the care they deserve.
If you're looking for a role where people matter, where your contribution is valued, and where you can genuinely make a difference every day, we'd love to hear from you.

To Apply

Please send your CV and a covering letter explaining why you'd like to join the Highfields Vets team.

We look forward to hearing from you.

Company Overview

Please visit http://www.highfieldsvets.com for more information

Quick apply

Refine Your Search

client services advisor jobs in city of derby, dby

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