Patient contact centre Work, Jobs in Coxhoe, Dur (with Salaries)

Customer Service Advisor (Contact Centre)
Alpha UK Projects Limited —Newcastle upon Tyne
- £13.00 - £13.95 an hour
- Full-time
- Hybrid work
- In-person
- Communication skills
- Store discount
- Work from home
Quick apply
Support Worker - Adult Service
Darlington Borough Council —Durham
- £20,001 - £30,000 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
6d
NHS 111 Health Advisor
Practice Plus Group IUC —Stockton-On-Tees
- £12.71 - £16.33 an hour
- Computer literacy
- Organisational skills
- Computer skills
- Paid training
- Annual leave
Mental Health and Addictions Triage Advisor
Priory —Stockton-On-Tees
- £30,000 a year
- Weekend availability
- Case management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Patient Contact Centre Advisor - Self-Pay Team
Spire Healthcare —Seaham
- Full-time
- Sales
- Communication skills
- Annual leave
- Employee discount
5d
Patient Contact Centre Advisor
Spire Healthcare —Seaham
- £12.76 an hour
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Medical Laboratory Assistant - Entry Level
Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust —North Tyneside
- £25,272 a year
- Full-time
- Laboratory experience
- Maintenance
- Quality control
1d
HR & Volunteer Administrator
St Cuthbert's Hospice —Durham
- £25,055 - £25,645 a year
- Full-time
- Administrative experience
- Human resources
- Hospice
Quick apply
4d
Private Patient Sales Advisor (12 Month Contract)
Spire Healthcare —Seaham
- Full-time
- Communication skills
- Annual leave
- Employee discount
9d
Customer Service Advisor - Part Time
EE —Newcastle upon Tyne
- £26,116 a year
- Part-time
- Annual leave
8d
Ward Clerk
The Newcastle upon Tyne Hospitals NHS Foundation Trust —Newcastle upon Tyne
- £25,272 a year
- Full-time
5d
Warehouse Operative - Sunday Shift Only (5 hours per week)
Alliance Healthcare —Newcastle upon Tyne
- £12.96 an hour
- Part-time
- Continuous improvement
- Warehouse experience
- Communication skills
- Employee assistance programme
Delivery Team Trainer
Evri —Newcastle upon Tyne
- £30,000 a year
- Full-time
- Customer service
- Travel
- Mentoring
Performance & Impact Officer (BRC)
Newcastle University —Newcastle upon Tyne
- £32,080 - £34,610 a year
- Full-time
- Data analysis skills
- Analysis skills
- University
Trainee Sterilisation Technician
The Newcastle upon Tyne Hospitals NHS Foundation Trust —Newcastle upon Tyne
- £25,272 - £27,476 a year
- Full-time
- Inventory control
- Customer service
- Cleaning
5d
Medical Receptionist
Crawcrook Medical Centre —Ryton
- From £13 an hour
- Part-time
- Customer service
- Computer literacy
- English
- Free parking
Quick apply
5d
EPR Training Lead
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Computer literacy
- Supervising experience
2d
Pay Support Officer
NHS Blood and Transplant —Newcastle upon Tyne
- £28,392 - £31,157 a year
- Hybrid work
- English
- Maths
- Annual leave
- Employee assistance programme
5d
Administration Assistant
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust —Newcastle upon Tyne
- £25,272 a year
- Full-time
- Administrative experience
- Travel
- Front desk
5d
Admin Team Leader
ICON UK —Newcastle upon Tyne
- Full-time
- Administrative experience
- Continuous improvement
- IT
- Annual leave
- Employee assistance programme
Quick apply
3d

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Customer Service Advisor (Contact Centre)

Alpha UK Projects Limited
Newcastle upon Tyne

Quick apply

Job details

Permanent | Full-time
£13.00 - £13.95 an hour

Benefits

Store discount
Work from home
Employee discount
Referral programme
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Advisor (Contact Centre)

Location: Newcastle city centre | Pay: £13 per hour plus monthly bonus | Hours: 9am to 6pm, full time | Immediate start available

Join a friendly contact centre team of 21 Customer Service Advisors right in the heart of Newcastle city centre, on £13 per hour with a monthly bonus based on customer satisfaction. This is a full time role with an immediate start, working 9am to 6pm with a full hour of paid break every shift. You will also have hybrid working, with the option to work from home twice a week or stay in the office full time if that suits you better.

We think a happy, well-supported team looks after customers better, so we have built a workplace people actually enjoy coming to. There is music playing in the background to keep the atmosphere upbeat, a staff kitchen stocked with complimentary snacks, fruit, tea and coffee, and a games room you can make the most of during your breaks or after your shift. The team is welcoming, energetic and inclusive, and you will be well looked after from day one.

About the role

As a Customer Service Advisor, you will be the friendly voice on the end of the phone, helping customers with their questions and making sure they feel heard. It is a people-focused role where building rapport and solving problems matter more than following a rigid script.

What you will be doing

Answering inbound customer calls in a friendly and professional manner
Listening carefully to understand each customer's question, concern or problem
Investigating enquiries and working out the most suitable solution
Explaining information clearly and without unnecessary jargon
Taking ownership of enquiries and seeing them through to a proper resolution
Keeping customer records accurate and up to date after every interaction
Working alongside colleagues and other departments when extra support is needed
Helping the team keep customer satisfaction standards high

About you

We would love to hear from you if you:

Have excellent verbal communication skills and can chat naturally with all kinds of people
Enjoy listening to customers and getting to the bottom of their concerns
Like investigating problems and finding practical solutions
Can adapt your style to relate to people from different backgrounds
Know how to turn a difficult conversation into a positive outcome
Stay patient, helpful and composed when a customer is frustrated
Want every customer to come away feeling supported and looked after

Previous contact centre or call centre experience is welcome but not essential. If you have transferable experience from retail, hospitality, administration, sales, reception or any other people-focused role, you could be a great fit.

What you will get

A monthly performance bonus linked to customer satisfaction
The option to work from home twice a week
A full hour of paid break during every shift
Complimentary snacks, fruit, coffee and tea in the staff kitchen
Access to the staff games room during breaks and after shifts
A supportive, social and inclusive team of 20 advisors

Apply now

If this sounds like the right fit, we would love to hear from you. Send your application today and we can get you started straight away.

Pay: £13.00-£13.95 per hour

Benefits:

Employee discount
On-site parking
Referral programme
Store discount

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

patient contact centre jobs in coxhoe, dur

Customer Service Advisor (Contact Centre)

Support Worker - Adult Service

NHS 111 Health Advisor

Mental Health and Addictions Triage Advisor

Patient Contact Centre Advisor - Self-Pay Team

Patient Contact Centre Advisor

Medical Laboratory Assistant - Entry Level

HR & Volunteer Administrator

Private Patient Sales Advisor (12 Month Contract)

Customer Service Advisor - Part Time

Ward Clerk

Warehouse Operative - Sunday Shift Only (5 hours per week)

Delivery Team Trainer

Performance & Impact Officer (BRC)

Trainee Sterilisation Technician

Medical Receptionist

EPR Training Lead

Pay Support Officer

Administration Assistant

Admin Team Leader

I want to receive the latest job alerts for patient contact centre in coxhoe, dur

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