It support technician Work, Jobs in Danbury, Ess (with Salaries)

Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
8d
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint
Junior IT Support Analyst
LPL Construction Services —Bishop's Stortford
- £28,100 - £32,000 a year
- Full-time
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
Quick apply
6d
1st Line IT Support Apprentice Training for SecOps / CloudOps
3Gi Technology Ltd —Brentwood
- £16,640 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
5d
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Temporary
- Driving
- Travel
- Computer networking
Quick apply
5d
IT Support Officer
HTS (Property & Environment) Ltd —Harlow
- £34,141.30 - £35,443.97 a year
- Full-time
- Travel
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
5d
Technical Support Engineer
Microtill Ltd —Chelmsford
- From £22,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Computer networking
- Free parking
Quick apply
IT Support
Darso Digital Solutions —Epping
- £25,420.00 - £48,170.74 a year
- Part-time
- Customer service
- Windows
- In-person
- Life insurance
Quick apply
1d
Junior Web Support Specialist
Safetech LTD —Rayleigh
- £8.00 - £12.71 an hour
- Full-time
Quick apply
IT Support Engineer
Storm Aviation —Stansted
- Full-time
- Azure
- Travel
- IT
- Annual leave
- Life insurance
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Windows
- Supervising experience
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
IT Support Engineer
Solus Accident Repair Centres —Stansted
- £26,000 - £32,000 a year
- Full-time
- Azure
- Employee discount
14d
ICT Technician
DK Huxter Ltd —Braintree
- £24,000 a year
- Full-time
- Driving
- Computer networking
- In-person
Quick apply
IT Support Technician
IPP Analytics Limited —Basildon
- £32,073 - £34,592 a year
- Full-time
- In-person
10d
Technology Support and Solutions Specialist
Colchester City Council —Colchester
- £29,943 - £36,738 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
5d
Technical Support Officer (Building Control)
Civic Recruitment Limited —Maldon
- £23.05 an hour
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- IT
Quick apply
5d
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Azure
- IT
- Employee discount
14d
Service Desk Support Analyst
FRP Advisory Group —Chelmsford
- Full-time
- Software troubleshooting
- Customer service
- Windows
Quick apply
22h
IT Airport Engineer - Stansted Airport
ESP Global Services Limited —Stansted
- £25,114.96 a year
- Weekend availability
- Customer service
- Travel
- Communication skills
Quick apply
4d

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Junior IT Support Engineer – MSP Helpdesk - Full Time

Eipsys Limited
Chelmsford

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
8 days ago

Benefits

Free parking
Casual dress
Employee mentoring programme
Company pension
On-site parking

Qualifications

Google Suite
TCP
Driving Licence
Microsoft Outlook
Customer service
LAN
English
Analysis skills
Computer hardware
IT support
Mentoring
DNS
SharePoint
Mac OS
IT
TCP/IP
Microsoft Outlook Calendar
BTEC
Communication skills
A Level
Active Directory
CompTIA A+
Help desk
Information Technology
VPN

Full job description

About Eipsys

Eipsys is a friendly, close knit MSP based in Braintree, supporting businesses across the UK. We are a small team where everyone knows each other, and we work as a team.

Joining our team you will get real variety from day one, direct access to senior engineers who will take the time to teach you, and the chance for you to make a visible difference. You will see how the whole business works, be trusted with real responsibility early, and have a clear path to grow as we grow.

The Role

We are looking for a Junior IT Support Engineer to join our small, supportive help desk team. Ideally you will have around 1 year's experience in an IT support role and be ready to build on that foundation, answering client calls, working tickets, and stepping up into more complex 1st and 2nd line work with senior engineers alongside you to mentor and guide you.

If you are eager to learn, comfortable talking to people, and love the idea of variety across lots of different clients and technologies, we would love to hear from you.

Open to an apprenticeship? For an exceptional candidate with the right attitude, aptitude and drive, we would also consider bringing you in on a formal IT support apprenticeship a great way to earn while you gain nationally recognised qualifications.

Responsibilities

Provide first-line technical support via help desk tickets, phone, and remote sessions to clients experiencing IT issues.
Troubleshoot hardware problems related to computers, servers, and peripherals, including desktops, laptops, and network devices.
Assisting senior engineers on more complex Windows and Apple support tasks
Assist in the deployment and management of computer hardware and software updates.
Supporting Microsoft 365 and Google Workspace basics (mail, calendar, Teams, Drive, SharePoint)
Active Directory / Entra ID and Google Admin user administration
Support network infrastructure including computer networking concepts such as TCP/IP, DNS, LAN, VPNs, firewalls, and TCP protocols.
Manage Active Directory accounts, user permissions, and group policies to facilitate user access and security.
Support the configuration and maintenance of network hardware including routers, switches, and firewalls.
Collaborate with senior team members on complex issues requiring analysis skills or specialised knowledge.
Maintain clear documentation of support activities and resolutions for future reference.

Requirements

Ideally around 1 year's experience working in an IT support role
Familiarity with Windows and ideally some exposure to macOS
Working with Microsoft 365 and Google Workspace (GSuite) — Outlook, Teams, Gmail, Drive, Calendar
A genuine interest in IT and a drive to learn quickly
Great communication skills, friendly, patient and clear
Well organised, reliable and happy to ask questions
Full UK driving licence and own transport (helpful for occasional client visits)
Right to work in the UK (no sponsorship)

Nice to have:

IT-related qualifications (CompTIA A+, Microsoft Fundamentals, Google Workspace Administrator, BTEC/college IT courses), or previous customer service experience.

What we offer

Apprenticeship route available for the right candidate
Hybrid working after induction and initial training period
Mon–Fri (09:00–17:30) - occasional out of hours for planned projects
Full training and funded certifications - we will invest in you from day one
Hands-on mentoring from engineers with 20+ years' experience
Clear progression path from Junior to 1st/2nd Line and onwards to Senior

Apply now with your CV via Indeed

Pay: £26,000.00-£28,000.00 per year

Benefits:

Casual dress
Company pension
Employee mentoring programme
Free parking
On-site parking

Ability to commute/relocate:

Chelmsford, Essex: reliably commute or plan to relocate before starting work (required)

Application question(s):

You must have at least 12 months experience working in IT Support/Helpdesk Role.

Education:

A-Level or equivalent (required)

Experience:

Working in an IT Support Role: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Chelmsford, Essex (required)

Work Location: Hybrid remote in Chelmsford

Quick apply

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