Service quality manager Work, Jobs in East Suffolk (with Salaries)

Service Quality Manager
Kingsley Healthcare —Lowestoft
- £55,000 a year
- Full-time
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
12d
Office Manager
Sapphire Cooling Services Ltd —Woodbridge
- From £32,240 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
13d
Team Leader (Supervisor)
Anglian Water Services Ltd —Ipswich
- £32,044 a year
- Full-time
- Management
- Supervising experience
- Organisational skills
- Annual leave
11d
Home Delivery Driver – Part Time
Milk & More —Ipswich
- £15,917 a year
- Part-time
- Heavy lifting
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Chef Tutor & Cookery School Manager
Kenton Hall Estate —Stowmarket
- From £28,000 a year
- Weekend availability
- Customer service
- Cooking
- Business development
Quick apply
6d
Quality & Performance Manager
Kier Group —Ipswich
- Part-time
- Hybrid work
- Computer literacy
- Travel
- Communication skills
- Flexible schedule
10d
Bid Writer
Sureserve —Stowmarket
- £40,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Annual leave
Quick apply
6d
Veneer Operative
TMJ Interiors —Bildeston
- Full-time
- Carpentry
- Power tools
- Construction experience
- Life insurance
Quick apply
Health Visitor
Suffolk County Council —Ipswich
- £40,777 - £47,054 a year
- Full-time
- Communication skills
- Nursing
- Annual leave
Health & Safety Advisor - 1 Year Fixed Term
Bachy Soletanche —Leiston
- Civil engineering
- Microsoft Office
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
5d
Special Operations Strength and Conditioning Specialist (352 SOW, Mildenhall, UK)
KBR —Worlingworth
- Full-time
- Military
- English
- Master's degree
- Annual leave
- Flexible schedule
People Relations Advisor
Drax Group —Ipswich
- £35,000 - £43,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Human resources
General Manager/Licensee - Traditional Alehouse
Sweffling Community Pub Limited —Saxmundham
- From £26,000 a year
- Day shift
- Hospitality
- Organisational skills
- In-person
Quick apply
Team Leader/Deputy Manager
Limetrees Care Group —Harwich
- £33,280 a year
- In-person
- Care plans
- Leadership
Quick apply
Head of Care & Wellbeing Operations
East Anglia's Children's Hospices —Ipswich
- £66,582 - £77,368 a year
- Full-time
- Hospice
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
2d
Site Manager
GXO Logistics —Ipswich
- Up to £69,000 a year
- Full-time
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
12d
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Bury St. Edmunds
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Service Charges & Rent Manager
Saffron Housing Trust —Norwich
- £53,820 a year
- Full-time
- Microsoft Excel
- Customer service
- English
3d
Data and Returns Manager
University of Suffolk —Ipswich
- £37,694 - £42,254 a year
- Full-time
- Data analysis skills
- Analysis skills
- University
- Annual leave
- Employee assistance programme
Domestic Abuse Worker
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Travel
- Organisational skills
- Annual leave
6d

I want to receive the latest job alerts for service quality manager in east suffolk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Quality Manager

Kingsley Healthcare -
Lowestoft

Apply Now

Job details

Permanent | Full-time
£55,000 a year
12 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Leadership
Communication skills

Full job description

About the company

At Kingsley Healthcare, we are more than just a care home group - we are a proud, family-run business driven by a passion to make a meaningful difference in people’s lives every single day. Our dedicated teams transform care into a calling, delivering excellence with compassion, integrity, and respect.

As the UK’s only large care home provider to achieve B Corp certification, we continue to lead the sector in responsible, values-driven care. In 2024 and again in 2025, we were honoured to be named Health Investor’s Residential Elderly Large Care Provider of the Year, a testament to our commitment to quality and innovation.

For eight consecutive years, we’ve been recognised among the Top 20 Large UK Care Home Groups by carehome.co.uk, reflecting consistently high standards and resident satisfaction. We are also proud to be a Real Living Wage employer, ensuring that the dedication of our team members is valued and fairly rewarded.

Our commitment to people-first values has earned us outstanding workplace recognition, including a 4.7 rating on Glassdoor, a 4.5 rating on Indeed, and the No.1 ranking in the UK for wellbeing at work (Indeed’s Better Work Awards 2023).

If you're passionate about delivering exceptional care and want to be part of a forward-thinking organisation that puts both its residents and people at the heart of everything it does, we’d love to hear from you.

About the role

As a Service Quality Manager, you will ensure the delivery and ongoing maintenance of high-quality care service across a range of service types, including elderly care, homecare, and specialist services. The role will be based predominantly across Norfolk and Suffolk, although travel to other locations may be required from time to time.

You will collaborate with managers and operations teams to drive a culture of excellence, continuous improvement, and client satisfaction. The role involves monitoring, assessing, and improving service quality standards in line with regulatory requirements and organisational policies, while providing support, guidance, and challenge to teams to maintain compliance and deliver consistently high-quality care.

Reports to: Co-Chief Operations Officer/Director of Service Quality

Skills and attributes

Proven experience in a similar quality or compliance role within homecare or healthcare.
Strong knowledge of CQC homecare regulations and standards.
Excellent leadership, communication, and stakeholder engagement skills.
Strong problem-solving and decision-making abilities.
Attention to detail with the ability to prioritise multiple tasks effectively.
A genuine commitment to person-centred care and continuous quality improvement.
A full UK driving licence.

What will you gain?

You will join a supportive and dedicated team that values putting people first. We believe staff wellbeing directly impacts the quality of care our clients receive. There are ample opportunities for learning and development, supported by clear processes and guidance every step of the way.

Kingsley Healthcare HQ, Lowestoft, Suffolk
Pay:: £55,000 per year
Type: Permanent
Shift: Days
£2000 Welcome bonus
Excellent PRP
Monthly Car Allowance

Benefits

Comprehensive induction and training programme.
Opportunities for career development and progression.
Employee Assistance Programme
Blue Light Card Scheme. We’ll reimburse the enrolment fee of this fantastic scheme that offers discounts on holidays, days out and over 15,000 national brands.
Loyalty Bonus: Accrue up to 5 additional holiday days depending on length of service.
We’ll pay for your full DBS disclosure
£2,000 Welcome bonus
Excellent performance related bonus
Monthly Car Allowance
25 days annual leave plus bank holidays entitlement
Company Pension Scheme
Employee Wellness Health Assured Benefit Program
Employee Benefits & Discount Scheme

Your right to work in the UK

In accordance with the Asylum and immigration Act 2006 you will need to demonstrate your eligibility for employment in the United Kingdom.

Apply Now

Refine Your Search

service quality manager jobs in east suffolk

Service Quality Manager

Office Manager

Team Leader (Supervisor)

Home Delivery Driver – Part Time

Chef Tutor & Cookery School Manager

Quality & Performance Manager

Bid Writer

Veneer Operative

Health Visitor

Health & Safety Advisor - 1 Year Fixed Term

Special Operations Strength and Conditioning Specialist (352 SOW, Mildenhall, UK)

People Relations Advisor

General Manager/Licensee - Traditional Alehouse

Team Leader/Deputy Manager

Head of Care & Wellbeing Operations

Site Manager

Manager Service Delivery & Transport

Service Charges & Rent Manager

Data and Returns Manager

Domestic Abuse Worker

I want to receive the latest job alerts for service quality manager in east suffolk

Related Searches

Explore jobs in more locations

About the company

About the role

Skills and attributes

What will you gain?

Benefits

Your right to work in the UK

Jobseeker tools

Employer Tools

Browse

Stay Connected