Sporting goods Work, Jobs in Edenbridge, Eng (with Salaries)

Customer Relations Advisor
BetGoodwin Ltd —Uckfield
- £13 - £14 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Quick apply
2d
Sporting Systems Technician
Formula 1 —Biggin Hill
- Full-time
- Schematics
- Travel
- Time management
- Store discount
- Annual leave
Health and Safety Advisor, Race Operations, Broadcast and Media
Formula 1 —Biggin Hill
- Full-time
- Presentation skills
- Travel
- Organisational skills
- Store discount
- Annual leave
Relationship Manager and Tour guide
Kingston Study Centre —London
- £300 a week
- Part-time
- Microsoft Powerpoint
- Salesforce
- No experience needed
Quick apply
9d
Concierge
GLL —Leatherhead
- £14.80 an hour
- Part-time
- Computer literacy
- Front desk
- Computer skills
14h
Full Time Hiking & Camping Sport Advisor (Sales Assistant)
Decathlon UK —London
- Part-time
- Customer service
- Merchandising
- Communication skills
Street Team / Event Steward
E1 Nightclub —London
- £12.71 an hour
- Part-time
- Customer service
- Warehouse experience
- In-person
- Paid training
Quick apply
Duty Manager
Leisure Solutions Community Trust —Tonbridge
- £28,980 a year
- Part-time
- Hybrid work
- CRM software
- Training & development
- Leadership
- Employee assistance programme
- Gym membership
After School Club and Saturday Football Coach
Skills Academy Ltd —Orpington
- £15 - £20 an hour
- Part-time
- Experience working with children
- Driving
- In-person
Quick apply
10d
After-School Family Lifestyle Assistant (Childcare & Household Management)
Root & Nest —Sevenoaks
- £20 - £30 an hour
- Part-time
- No experience needed
- English
- Experience working with children
Quick apply
6d
Groundsperson (Casual)
Surrey Cricket Club —London
- £14 - £15 a year
- Temporary
- Maintenance
Quick apply
Inventory Controller Admin and warehouse
March Scopes Ltd —Crawley
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
Quick apply
Patient Services Assistant & Rehab Assistant - Part-Time | Bexleyheath, Kent
Pro-Form Physio & Fitness Ltd —Bexleyheath
- £12.75 - £13.50 an hour
- Overtime
- Computer literacy
- English
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
11d
Sales Consultant
The Watches of Switzerland Group —London
- Part-time
- Customer service
- Communication skills
- Employee assistance programme
2d
Design Quality Engineer
Formula 1 —Biggin Hill
- Full-time
- Engineering
- Continuous improvement
- Communication skills
- Store discount
- Annual leave
11d
Sessional Sports Coach
Rochester Independent College —Rochester
- £20 - £30 an hour
- Part-time
- University
- In-person
- School
Quick apply
Chief Truckie
Jota Holdings —Royal Tunbridge Wells
- Weekend availability
- Travel
- Organisational skills
- Leadership
- Health & wellbeing programme
Quick apply
11d
Project Manager
NEP Group Inc. —Crawley
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Time management
Quick apply
Casual Waiter / Waitress
Four Seasons —London
- £12.73 an hour
- Part-time
- Bar
- English
- Hotel
- Flexible schedule
Event Operations Manager - Bars
Columbia Events —London
- £37,500 a year
- Weekend availability
- Bar
- In-person
Quick apply
4d

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Customer Relations Advisor

BetGoodwin Ltd
Uckfield

Quick apply

Job details

Full-time
£13 - £14 an hour
2 days ago

Qualifications

Live chat
Microsoft Word
Microsoft Outlook
Computer literacy
GCSE
Data entry
Computer skills
Customer interaction
Communication skills

Full job description

About the Role

We are looking for a confident, enthusiastic and customer focused Customer Relations Advisor to join our team in Uckfield.

This is much more than a standard customer service role.

As a Customer Relations Advisor, you will play an important part in the day to day experience of our customers. You will be one of the main points of contact for customers using our online betting and gaming platform, helping with everything from general account queries and payments to promotions, betting enquiries and more complex account issues.

You will take ownership of customer queries from start to finish, using your judgement and problem solving skills to find the right solution while delivering a friendly, professional and personal service.

You will also work closely with other areas of the business, including Payments, Compliance, Trading and Technical teams, giving you the opportunity to develop a broad understanding of the online betting and gaming industry.

No two days are quite the same, so this role would suit someone who enjoys variety, likes solving problems and thrives in a busy environment.

What You'll Be Doing

Providing friendly and professional customer support through Live Chat and email.
Building positive relationships with customers and delivering a high standard of service.
Taking ownership of customer queries and seeing them through to resolution wherever possible.
Investigating account, betting, gaming, promotional and payment related queries.
Identifying more complex issues and working with the appropriate internal teams to resolve them.
Handling challenging or sensitive conversations calmly, fairly and professionally.
Providing customers with clear and accurate information about our products, services and promotions.
Maintaining accurate customer account notes and records within our internal systems.
Following company procedures and regulatory requirements when dealing with customer accounts.
Recognising when a customer may require additional support and following the appropriate Responsible Gambling procedures.
Keeping up to date with sporting events, promotions, company procedures and changes within the business.
Sharing customer feedback and recurring issues with the wider team to help improve our service and customer experience.
Supporting colleagues and contributing to a positive, knowledgeable and customer focused team environment.

What We're Looking For

We are looking for someone with personality, good judgement and a genuine desire to help customers.

Ideally, you will have:

Previous experience within customer service, customer relations or a similar customer facing role.
Strong written communication skills and the ability to adapt your approach depending on the customer and situation.
Confidence communicating with customers through Live Chat and email.
Excellent problem solving skills and the ability to think logically when investigating a query.
Strong attention to detail.
The ability to remain calm and professional when dealing with difficult or challenging situations.
A proactive attitude and willingness to take ownership rather than simply pass queries on.
Good computer skills and confidence learning new systems.
The ability to work both independently and as part of a team.
An interest in sport.

Previous experience within the betting or gambling industry would be an advantage, although this is not essential. A good understanding of sports betting or online gaming would also be beneficial.

Why Join Us?

This is a great opportunity for someone looking for more than a traditional customer service position.

You will gain hands on experience across a wide variety of areas within the online betting and gaming industry while developing skills in customer relations, account investigation, payments, responsible gambling, compliance and problem solving.

We are a close knit team where your ideas, feedback and contribution matter, and there are opportunities to develop your knowledge and take on additional responsibilities as you grow within the role.

If you love sport, enjoy helping people and want a role where every day brings something different, we'd love to hear from you.

Ability to Commute

Applicants must be able to reliably commute to our office in Uckfield, East Sussex TN22 1QQ, or plan to relocate before starting work.

Pay: £13.00-£14.00 per hour

Ability to commute/relocate:

Uckfield TN22 1QQ: reliably commute or plan to relocate before starting work (required)

Application question(s):

How many years of On-line customer service experience do you have?

Experience:

Gambling Industry: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

sporting goods jobs in edenbridge, eng

Customer Relations Advisor

Sporting Systems Technician

Health and Safety Advisor, Race Operations, Broadcast and Media

Relationship Manager and Tour guide

Concierge

Full Time Hiking & Camping Sport Advisor (Sales Assistant)

Street Team / Event Steward

Duty Manager

After School Club and Saturday Football Coach

After-School Family Lifestyle Assistant (Childcare & Household Management)

Groundsperson (Casual)

Inventory Controller Admin and warehouse

Patient Services Assistant & Rehab Assistant - Part-Time | Bexleyheath, Kent

Sales Consultant

Design Quality Engineer

Sessional Sports Coach

Chief Truckie

Project Manager

Casual Waiter / Waitress

Event Operations Manager - Bars

I want to receive the latest job alerts for sporting goods in edenbridge, eng

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