Senior operations manager Work, Jobs in Falmouth, Con (with Salaries)

Senior Operations Manager
Bedruthan Hotel & Spa —Newquay
- £42,000 - £46,000 a year
- Full-time
- English
- Hotel
- Continuous improvement
- Free parking
- Employee discount
Quick apply
14d
Operations Manager
Good Tuesday —Indian Queens
- Full-time
- Continuous improvement
- Training & development
- AI
- Employee discount
- Flexible schedule
Quick apply
7d
Senior Director QARA Risk Manager Cytiva
Cytiva —Saint Columb Major
- £140,000 - £170,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Annual leave
6d
Snr Manager Supply Chain
Cytiva —Saint Columb Major
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
Branch Manager - Helston
General All-Purpose Plastics (GAP) Ltd —Helston
- Up to £45,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
Quick apply
People and Compliance Lead
RG Kellow Ltd —Carn Brea North ED
- Up to £60,000 a year
- Overtime
- Recruiting
- Contracts
- Budgeting
- Free parking
- Work from home
Quick apply
3d
Master Scheduler
Pall —Redruth
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
- Annual leave
Senior Buyer
Pall —Redruth
- Full-time
- Continuous improvement
- Team management
- Travel
- Annual leave
Manager - House Operations
Raintree House Holidays Ltd —Padstow
- £37,000 - £42,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Team management
- In-person
Quick apply
18h
Rooms Operations Manager
Polurrian on the Lizard —Mullion
- £38,000 a year
- Weekend availability
- Computer literacy
- English
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
Operations Supervisor, Delivery Station DRR1
Amazon UK Services Ltd. —Perranporth
- Full-time
- English
- Team management
- Communication skills
14d
Truro Harbour Master
Cornwall Council —Truro
- Weekend availability
- Team management
- Leadership
- Annual leave
- Employee discount
9d
People Manager
Eden Project —Par
- £37,000 - £40,000 a year
- Full-time
- Writing skills
- Microsoft Office
- Presentation skills
Quick apply
6d
Financial Controller
The NICI Newquay —Newquay
- Full-time
- Hospitality
- Hotel
Quick apply
Finance, Compliance & Commercial Manager
Celtic Sea Power —Hayle
- £38,000 - £48,000 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Contracts
- Work from home
- Employee discount
Quick apply
13d
Duty Manager
Jubilee Pool Penzance Ltd —Penzance
- £28,516 a year
- Weekend availability
- Microsoft Word
- Supervising experience
- Team management
- Free parking
- Employee discount
Quick apply
1d
Sustainability Manager
St Austell Brewery —St. Austell
- £50,500 - £55,500 a year
- Full-time
- Training & development
- Communication skills
- Employee discount
Quick apply
Workshop General Manager
Bradleys Motors Ltd / St Erth Services —Saint Erth
- From £35,000 a year
- Full-time
- Business development
- Quality control
- Organisational skills
- Store discount
- Employee discount
Quick apply
1d
SACM Process Analyst
King's Service Centre —Newquay
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
- Free parking
- Annual leave
Quick apply
Graduate Management Trainee - Penzance
Enterprise Mobility —Penzance
- Full-time
- Customer service
- Bachelor's degree
- Team management

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Senior Operations Manager

Bedruthan Hotel & Spa -
Newquay

Quick apply

Job details

Full-time
£42,000 - £46,000 a year
14 days ago

Benefits

Free parking
Discounted or free food
Employee discount

Qualifications

Hotel and accommodations experience
English
Numeracy
Housekeeping coordination
Continuous improvement
Continuous improvement cycles oversight
Leadership
Team motivation leadership
Hospitality management

Full job description

Senior Operations Manager – Rooms & Guest Experience

Salary: £42,000 – £46,000 • Permanent Contract • Bedruthan and/or Scarlet • Full‑time

Role Purpose

The Senior Operations Manager – Rooms & Guest Experience is a pivotal leadership role responsible for shaping how guests arrive, stay, explore and remember their time with us. Overseeing Reception, Guest Experience, Housekeeping, Create activities and Retail, this role ensures our hotels are beautifully presented, warmly hosted, commercially effective and consistently aligned with the spirit of Red Hotels.

Working closely with the Group Sales & Revenue Leader, you will deliver uncompromising operational standards, exceptional presentation, seamless service delivery and memorable guest experiences across both properties.

Responsible For

Leadership and operational excellence across Reception, Guest Experience, Housekeeping, Create activities and Retail — ensuring high‑quality service, commercial performance, team development and consistent guest satisfaction.

Principal Purpose

To lead guest‑facing operational areas with clarity, confidence and warmth. You will evaluate and elevate service standards, own guest review platforms, respond thoughtfully to feedback and drive meaningful improvements across both hotels.

You will ensure our stage is always set — immaculate presentation, welcoming arrival experiences, joyful moments throughout each stay, and a consistent operational plan that supports collaboration, efficiency and commercial success.

Key Priorities

Operational Leadership — Lead Reception, Guest Experience, Housekeeping, Create activities and Retail with clarity, confidence and a guest‑first mindset.
Team Development — Nurture teams through presence, coaching and practical support to build a stable, energised and professional environment.
Guest Experience Excellence — Deliver seamless service, spotless presentation and joyful guest experiences at all times.
Agile Workforce Planning — Create an efficient, flexible workforce able to support both hotels.
Create Activities & Retail Leadership — Ensure these areas are distinctive, well‑hosted, commercially aware and aligned with the Red Hotels ethos.
Sustainability Focus — Champion sustainable practices to protect the business for future generations.
Continuous Improvement — Review and refine standards, processes and guest journey delivery.

Required Skills & Qualifications

Senior Operational Leadership in a high‑quality hotel, hospitality or guest‑experience environment.
Team Management — Experience leading Reception, Housekeeping and guest‑facing teams.
Exceptional Communication — Strong written and verbal English.
Hotel Presentation Expertise — Deep understanding of cleanliness, hygiene, room standards and guest journey delivery.
Commercial Awareness — Labour planning, stock control, sales opportunities and budget management.
Organisational Strength — Confident with systems, reporting and operational planning.
Attention to Detail — Demonstrated literacy, numeracy and precision.
Self‑Direction — Ability to independently manage workload and priorities.
Lead by Example — Demonstrated ability to inspire and motivate teams.

Desired Skills & Qualifications

Experience managing activities, events, retail or experience‑led programming.
Previous experience in multisite, high‑end or independent hotel environments.
Knowledge of COSHH, Health & Safety, or First Aid.
Experience with Guestline or PMS systems.
Experience in coaching, mentoring, stock management, merchandising or retail sales.

Attitudes & Behaviours

Clear Communicator
Naturally Inquisitive
Guest‑Focused
Positive & Solutions‑Focused
Calm Under Pressure
Empathetic & Collaborative
Standards‑Driven
Resilient & Self‑Motivated
Actively Caring
Consistent & Confidential

Salary & Benefits

We reward senior leadership, operational excellence and guest‑experience impact with a comprehensive benefits package:

£42,000 – £46,000 per annum
Permanent, full‑time contract
People‑centric working environment
Learning, development & internal progression opportunities
28 days’ holiday, plus an extra day after your first year
Long service award — enjoy a night’s stay on us
40% off food & drink + team discounts across hotel services
Local partnership discounts & Health Shield Healthcare Plan
Temporary on‑site team accommodation & free parking, team socials & celebration events

Be Part of Something Special

Join a leadership team that shapes the heart of the guest experience. As Senior Operations Manager – Rooms & Guest Experience, you’ll ensure our hotels feel exceptional from the moment guests arrive to the moment they leave — beautifully presented, warmly hosted and unforgettable. If you’re ready to lead with clarity, confidence and purpose, we’d love to hear from you.

INDMANAGE

Quick apply

Refine Your Search

senior operations manager jobs in falmouth, con

Senior Operations Manager

Operations Manager

Senior Director QARA Risk Manager Cytiva

Snr Manager Supply Chain

Branch Manager - Helston

People and Compliance Lead

Master Scheduler

Senior Buyer

Manager - House Operations

Rooms Operations Manager

Operations Supervisor, Delivery Station DRR1

Truro Harbour Master

People Manager

Financial Controller

Finance, Compliance & Commercial Manager

Duty Manager

Sustainability Manager

Workshop General Manager

SACM Process Analyst

Graduate Management Trainee - Penzance

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