It and technical support technician Work, Jobs in Frenchay, Gls (with Salaries)

3rd Line ICT Support Technician
HFT —Bristol
- £38,168.91 a year
- Full-time
- Azure
- Analysis skills
- Communication skills
Quick apply
Network Support Technician
Selnet Optima Networks Ltd. —Bristol
- £28,000 - £32,000 a year
- Full-time
- Computer literacy
- Bachelor's degree
- No degree
Quick apply
9d
IT and Technical Support Technician
Ingenia Ltd —Bristol
- £30,000 - £35,000 a year
- Full-time
- Research
- In-person
- Free parking
Quick apply
11d
Bristol-Based IT Technician - Schools/Business - 1st/2nd Line
Soltech IT —Bristol
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Google Suite
- SharePoint
- In-person
- Free parking
- Work from home
Quick apply
12d
2nd Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Travel
11d
1st Line IT Support Technician
Ridge & Partners LLP —Bristol
- Full-time
- Communication skills
8d
Senior On-site IT Support Technician
Magnera Corporation —Lydney
- Full-time
- Bachelor's degree
- Continuous improvement
- Travel
- Annual leave
12h
2nd Line IT Support Technician – Helpdesk & Projects
Tech-Wales Ltd —Portishead
- £34,000 - £37,000 a year
- Full-time
- Travel
- SharePoint
- In-person
- Free parking
- Sick pay
Quick apply
4d
IT Triage Technician
Burges Salmon —Bristol
3d
Vacancy 2: Support Technician
EvolvIT —Bristol
- Windows
- Computer networking
- SharePoint
Senior Hub ICT Technician
E-ACT Montpelier High School —Bristol
- £32,597 - £36,363 a year
- Computer skills
- School
- Annual leave
- Employee assistance programme
3d
IT Support Technician
BMT —Bath
- Full-time
- Hybrid work
- Continuous improvement
- Annual leave
Quick apply
3d
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Computer networking
- SharePoint
- In-person
IT Applications Support Technician
Osborne Clarke —Bristol
- Microsoft Word
- CRM software
- Continuous improvement
Electricity Distribution - Network Technician
National Grid Electricity Distribution —Midsomer Norton
- £49,369 a year
- Maintenance
- Construction experience
- Free parking
- Annual leave
Quick apply
1d
[260820] IT Services Technician
The Springfields Academy —Calne
- £26,824 - £29,540 a year
- Call to connect
- In-person
- Communication skills
- School
- Employee assistance programme
9d

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Xpedite Group of Companies —Bath
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8d
Network Support Technician
Selnet Optima Networks Ltd. —Bristol
Assist with basic connectivity and user-access issues. We are seeking a technically minded Network Support Technician to assist with network support, user…
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9d

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3rd Line ICT Support Technician

HFT -
Bristol

Quick apply

Job details

Full-time
£38,168.91 a year

Qualifications

Network administration
Technical troubleshooting
Cloud infrastructure
Azure
Stakeholder collaboration
Stakeholder liaison
IT service management
Microsoft Exchange
Sonicwall
Android
Network infrastructure
DHCP
Analysis skills
VoIP
Project management methodology
Communication skills
Microsoft Azure
PowerShell scripting
PowerShell
Active Directory
Help desk
VPN

Full job description

About Us

Our vision is to create a future where learning disabled people can live the best life possible. We achieve this by coming together to campaign for positive change, provide personalised support, and create solutions that empower independent living.

The Role

We’re looking for a skilled and proactive 3rd Line ICT Support Technician to join our ICT team. In this role, you’ll be responsible for maintaining a stable, secure, and highly available ICT infrastructure, while delivering technical project work and acting as an escalation point for complex issues.

You’ll work closely with internal teams and stakeholders to ensure our systems are resilient, secure, and fit for purposesupporting both day-to-day operations and strategic initiatives.

Key Responsibilities

Infrastructure & Security

Ensure the availability, performance, monitoring, and security of ICT infrastructure
Deploy, configure, and secure Microsoft Azure environments
Maintain up-to-date knowledge of technology and security best practices

Project Delivery

Deliver technical aspects of ICT projects
Support project stages within a PRINCE2 framework
Provide updates and progress reporting to stakeholders

3rd Line Support

Take ownership of escalated incidents and problems through to resolution
Conduct thorough investigations and implement effective fixes
Support the ICT Service Desk as a senior escalation point

Networking & Systems

Configure and deploy network hardware (routers, switches, wireless access points)
Support core services including Active Directory, DNS, DHCP, and VPNs
Assist with data handling and system optimisation

General Duties

Maintain high standards of customer service and communication
Ensure confidentiality of sensitive information
Undertake training, travel, and occasional out-of-hours work as required

What We’re Looking For

Essential Skills & Attributes

Strong problem-solving and analytical skills
Ability to prioritise and manage workloads effectively
Excellent communication and stakeholder engagement skills
Customer-focused and collaborative approach
Self-motivated with a commitment to continuous learning

Desirable Technical Knowledge

Windows 11 and Chromebook environments
Microsoft Active Directory, Group Policy & Entra ID
Microsoft Azure (VMs, networking, security, monitoring)
Microsoft Defender, Purview, and Microsoft 365 Admin Centre
Exchange Online and Microsoft 365
PowerShell scripting
VPN technologies (e.g. SonicWall)
Networking (DNS, DHCP, broadband technologies)
VOIP systems
Android device management
Printers, scanners, and MFDs

Desirable Experience

3+ years’ experience in an ICT environment
ITSM tools experience (e.g. Vivantio)
Working within PRINCE2 project environments
MDM and application support
Asset management systems (e.g. ManageEngine Endpoint Central)

Selection Process

We will be shortlisting applications on an ongoing basis. If shortlisted, you’ll be invited to a pre-screening interview with a member of the hiring team. Successful candidates will then progress to a final competency-based interview, along with an opportunity to meet the team and learn more about Hft.

Apply now or get in touch to find out more we’d love to hear from you.

Quick apply

Refine Your Search

it and technical support technician jobs in frenchay, gls

3rd Line ICT Support Technician

Network Support Technician

IT and Technical Support Technician

Bristol-Based IT Technician - Schools/Business - 1st/2nd Line

2nd Line IT Support Technician

1st Line IT Support Technician

Senior On-site IT Support Technician

2nd Line IT Support Technician – Helpdesk & Projects

IT Triage Technician

Vacancy 2: Support Technician

Senior Hub ICT Technician

IT Support Technician

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

IT Applications Support Technician

Electricity Distribution - Network Technician

[260820] IT Services Technician

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