It Work, Jobs in Frodsham, Chs (with Salaries)

IT Support Analyst
Specialist Holidays Group —Chester
- Full-time
- Azure
- Microsoft Outlook
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
13d
IT Support Engineer One Month Contract only
Part Four —Warrington
- £2,500 - £3,500 a month
- Hybrid work
- Software troubleshooting
- Windows
- Analysis skills
Quick apply
21h
3rd Line IT Engineer
MCS Group —Ormskirk
- £45,000 - £55,000 a year
- 8 hour shift
- Continuous improvement
- In-person
- Free parking
- Employee discount
Quick apply
IT Technician
Springfield Special School, Crewe —Crewe
- £25,118 - £27,378 a year
- Monday to Friday
- Software troubleshooting
- Customer service
- Travel
- Sick pay
Quick apply
2d
IT Support
CIS Worldwide Ltd —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Service Desk Analyst - 12mth FTC
B&M Retail —Liverpool
- Full-time
- Software troubleshooting
- IT
- Communication skills
- Free parking
- Employee discount
9d
IT Support Technician
Bright Futures Care —Warrington
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- No degree
5h
IT Client Support Specialist
Ecolab Inc. —Northwich
- Full-time
- Customer service
- IT
- Communication skills
IT Infrastructure Engineer
EG Group —Horwich
- Full-time
- Hybrid work
- Windows
- Scripting
- IT
- Free parking
- Annual leave
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
9d
Internal IT & AV Support Engineer
Byond Group UK —Birkenhead
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- SharePoint
- Health & wellbeing programme
Quick apply
Field IT Engineer – Education Sector | Part-Time | Liverpool & Merseyside
PT Cyber Security Solutions —Liverpool
- £28,000 - £40,000 a year
- Part-time
- Azure
- Management
- Travel
Quick apply
Technical Support Team Member - AV/IT
Pixel Inspiration —Altrincham
- From £25,500 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Computer networking
- Work from home
Quick apply
2d
IT Apprentice
QA Apprenticeships —Manchester
- £25,185 - £25,989 a year
- Full-time
- IT
- Communication skills
- Employee assistance programme
- Employee discount
IT Support Analyst
SFG20 —Manchester
- Full-time
- Remote
- CRM software
- Sales
- Software development
- Employee assistance programme
- Employee discount
19h
Service Desk Analyst
Sysco —Burtonwood
- Full-time
- Bilingual
- Customer service
- English
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
Service desk technician
Amiculum —Manchester
- Hybrid work
- IT
- Annual leave
- Flexible schedule
IT Service Operations Manager
ZiCom Digital Services Ltd —Liverpool
- £74,000 a year
- Bachelor's degree
- IT
- In-person
- Free parking
- Gym membership
Quick apply
3d

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IT Support Analyst

Specialist Holidays Group
Chester

Quick apply

Job details

Permanent | Full-time
13 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Financial planning services
Company pension
Canteen
Company events
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

ITIL Certification
Azure
Microsoft Outlook
Windows
CompTIA Network+
IT support
SharePoint
IT
Communication skills
Active Directory
CompTIA A+
Intune
Information Technology

Full job description

Who we are looking for:

The IT Support Analyst is responsible for providing first- and second-line technical support to the business, ensuring that end-users are able to work effectively and securely.The role supports day-to-day IT operations, user onboarding/offboarding, hardware and software support, and contributes to ongoing IT improvements and change initiatives.

This position plays a key role in maintaining a reliable, responsive IT service across the organisation.

Key Responsibilities:

End User Support

Provide 1st and 2nd line technical support for desktops, laptops, mobile devices, and peripherals across the business
Diagnose and resolve hardware, software, and connectivity issues efficiently while maintaining a high standard of customer service
Log, prioritise, and manage incidents and service requests via the IT service desk

User & Access Management

Manage user onboarding and offboarding processes
Administer user accounts, permissions, and group memberships across core systems
Ensure access controls and user permissions comply with company security and compliance policies

Hardware & Asset Management

Provision, configure, and deploy laptops, desktops, and mobile devices for new and existing users
Maintain accurate records of IT assets, licences, and equipment allocation
Coordinate hardware repairs, replacements, and warranty returns with suppliers

Systems & Applications Support

Support Microsoft 365 services including Outlook, Teams, SharePoint, and OneDrive
Assist with business applications and liaise with third-party suppliers as required
Support routine system updates, patching, and maintenance activities

IT Operations & Security

Assist with IT projects, system upgrades, and process improvements
Create and maintain user guides, FAQs, and internal IT documentation
Support IT security best practices, device security, and escalation of potential security incidents

Key Performance Indicators:

Incident resolution within SLA, with a strong first-time fix rate
User satisfaction score based on service desk feedback
Accuracy and timeliness of onboarding/offboarding and access changes

Experience:

Essential

Proven experience in an IT support or service desk role
Strong knowledge of Windows operating systems and Microsoft 365
Experience supporting end-user hardware and software in a business environment
Excellent problem-solving and communication skills
Ability to manage multiple requests and prioritise effectively

Desirable

Experience with Active Directory / Entra ID user administration
Familiarity with IT service management tools (e.g. ticketing systems)
Exposure to device management tools (e.g. Intune or similar)
Experience supporting users during IT change or migration activities

The Person

The successful candidate will be able to demonstrate the following attributes:

Customer-focused with a helpful, professional approach
Organised and detail-oriented
Comfortable working independently as well as part of a small IT team
Willing to learn and adapt as systems and business needs evolve

Skills and Knowledge:

Relevant IT certifications (e.g. CompTIA A+, Network+, Microsoft 365 or Azure Fundamentals, ITIL Foundation)
Formal IT qualification such as an HNC/HND or degree in IT, Computing, or a related discipline
Vendor or platform training in areas such as endpoint management, Microsoft 365 administration, or IT service management tools

This is a Full-Time position where you will be required to work 37.5 hours per week, Monday – Friday.

Company Benefits:

In return for your hard work and commitment we will offer:

Core Benefits*

Competitive salary
Company Pension Scheme
30 days holiday including Bank Holidays, rising 1 day per year (up to 33)
Enhanced Pension
Enhanced Maternity & Paternity
Learning & Development Funding
Life Insurance

Additional Benefits*

Health & Wellbeing Hub (including EAP)
Long Service Awards
Staff Travel Discounts
Company social events
Employee Discounts Platform
Eye Care eVouchers
Friendly working atmosphere
On-site parking
Casual dress code

*Benefits may be subject change.

Destination2 Ltd, HolidayGems Ltd, Citalia, Sovereign and American Holidays are part of the Specialist Holidays Group and are the most innovative and progressive Online Tour Operators in the UK selling holidays nationwide to a variety of long and short haul destinations.

Apply by sending a CV and covering letter to [email protected]

Benefits:

Canteen
Casual dress
Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Financial planning services
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Application question(s):

Are you able to reliably commute to Chester for a full-time, Monday-Friday office based role?

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

it jobs in frodsham, chs

IT Support Analyst

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IT Support Technician

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Field IT Engineer – Education Sector | Part-Time | Liverpool & Merseyside

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IT Technician

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I want to receive the latest job alerts for it in frodsham, chs

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