Team leader Work, Jobs in Gravenhurst, Bdf (with Salaries)

Customer Service Team Leader
Arriva UK Bus Limited —Luton
- £28,900 a year
- Overtime
- Continuous improvement
- Training & development
- Communication skills
Quick apply
14d
Admin Team Leader
Nevells Road Surgery Letchworth —Letchworth
- From £13 an hour
- Full-time
- Computer literacy
- Continuous improvement
- Cleaning
- Free parking
Quick apply
9d
Operational Team Leader
E & S Medical Services Ltd —Milton Keynes
- From £13.50 an hour
- Part-time
- Microsoft Word
- Data analysis skills
- Analysis skills
- Free parking
- Flexitime
Quick apply
5d
Care Team Leader
Consensus —Flitwick
- £14.06 - £14.36 an hour
- Full-time
- Employee assistance programme
Quick apply
9d
Site Team Leader
Enviromontel Ltd —Huntingdon
- £32,000 a year
- Overtime
- Schematics
- Maintenance
- Programmable logic controllers
- Free parking
- Gym membership
Quick apply
12d
Team Leader
Libury Hall —Ware
- £34,603 a year
- Weekend availability
- In-person
- Training & development
- Care plans
- Free parking
Quick apply
6d
Administration Lead
Bancroft Medical Centre —Hitchin
- £14 - £15 an hour
- Full-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Free parking
- Health & wellbeing programme
Quick apply
Team Leader
Venture Hotels - BRA_304 —Hitchin
- Full-time
- Customer service
- English
- Team management
- Employee assistance programme
- Employee discount
Quick apply
6d
Team Leader
Swim Sports Company Ltd —Hitchin
- £27,000 - £28,000 a year
- Weekend availability
- Customer service
- Supervising experience
- School
- Employee discount
Quick apply
HR Team Leader
Kier Group —Rushden
- Hybrid work
- Microsoft Office
- Continuous improvement
- Team management
12d
Senior Team Leader
Westbourne Care Home —Hitchin
- £13 an hour
- Full-time
- Team management
- In-person
- Leadership
- Referral programme
Quick apply
Team Leader
Chef & Brewer - BRA_101 —Great Offley
- Part-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Lead Park Ranger
Anglian Water Services Ltd —Huntingdon
- £35,000 a year
- Weekend availability
- Team management
- Budgeting
- Communication skills
- Free parking
- Annual leave
Housing Team Leader
IMPAKT Housing & Support —Bedford
- £36.25 an hour
- Full-time
- Writing skills
- Analysis skills
- Team management
- Health & wellbeing programme
- Employee discount
8d
Production Lead
Franco's Ices —Bedford
- £35,000 - £40,000 a year
- Full-time
- Management
- Continuous improvement
- Team management
Quick apply
Warehouse Team Leader
Deta Electrical —Luton
- Full-time
- Continuous improvement
- Team management
- In-person
- Employee discount
- Referral programme
Quick apply
6d
Team Leader
Active Care Group —Bedford
- £29,922.65 a year
- Weekend availability
- Medication administration
- Rehabilitation centre
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
4d
Team Leader
Farmhouse Inns - BRA_102 —Kempston
- Full-time
- Customer service
- Team management
- Employee assistance programme
- Employee discount
Quick apply
Commercial Team Leader
Cambridgeshire Fire and Rescue —Huntingdon
- £51,220 - £54,371 a year
- Full-time
- Hybrid work
- Microsoft Word
- Travel
- Organisational skills
- Free parking
- Store discount
Quick apply
Care Team Leader
Glenholme Specialist Healthcare —Stevenage
- £13.15 an hour
- Weekend availability
- Leadership
- Communication skills
- Paid training
- Annual leave
Quick apply

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Customer Service Team Leader

Arriva UK Bus Limited -
Luton

Quick apply

Job details

£28,900 a year
14 days ago

Qualifications

Complaint handling
Performance management
Continuous improvement
Professional development mentoring
Customer interaction
Training & development
Team motivation leadership
Communication skills

Full job description

Customer Service Centre Team Leader

Location: Luton Head Office
Hours: Monday to Friday – rotating shifts (08:00–16:00 one week, 10:00–18:00 the next)
Salary: £28,900 per annum + opportunity for overtime
Benefits: Free bus pass, great career development and progression

Are you a natural leader with a passion for delivering brilliant customer service? Do you thrive in a busy, fast-paced environment where every day is different? If so, we’d love you to join us at Arriva as our next Customer Service Centre Team Leader in Luton.

In this role, you’ll lead, coach, and empower a team of customer service advisors who support millions of bus customers across the UK. You’ll be the driving force behind a high-performing team—helping them deliver exceptional service, solve problems, resolve complaints, and create consistently positive experiences.

Guided by Arriva’s values of Doing the Right Thing, Caring Passionately, and Making a Difference, you’ll shape a culture built on empathy, accountability, and continuous improvement.

What You’ll Be Doing

Lead & Inspire: Motivate and manage a team of customer service advisors to deliver outstanding service.
Coach & Develop: Support your team with regular feedback, training, and development to help them shine.
Drive Performance: Monitor KPIs, quality, and productivity to keep standards high.
Champion Customer Experience: Ensure queries and complaints are resolved quickly, effectively, and with genuine care.
Problem-Solve: Create a proactive, solution-focused environment where challenges are resolved confidently.
Live Our Values: Role-model the Arriva approach—always putting customers first.
Collaborate: Work closely with colleagues across the business to support continuous improvement and innovation.

What We’re Looking For

Experience leading or coaching a team in a customer service, contact centre, or similar fast-paced environment
A passion for delivering brilliant customer experiences
Strong communication and interpersonal skills
Calm, confident problem-solving abilities—even under pressure
A flexible, organised approach and the ability to manage multiple priorities

If you’re ready to lead from the front, inspire others, and make a genuine impact for our customers, we want to hear from you.
Apply today and become part of the Arriva family!

Quick apply

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