Support manager Work, Jobs in Great Dunmow, Ess (with Salaries)

Hiredesk Lead
Atlas Winch & Hoist Services —Great Dunmow
- £35,000 - £40,000 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
Quick apply
Works Manager
Acrow Galvanizing Ltd , part of Wedge Group —Haverhill
- £40,000 - £45,000 a year
- 8 hour shift
- Continuous improvement
- Team management
- In-person
- Free parking
- Employee assistance programme
Quick apply
Senior Administrative Officer - Part Time - North Essex
HM Prison & Probation Service —Chelmsford
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Management
- Databases
- Presentation skills
- Annual leave
- Employee discount
1d
Studio Manager
Wingman Marketing Ltd —Braintree
- £40,000 - £46,000 a year
- Full-time
- Team management
- Quality control
- In-person
- Free parking
Quick apply
2d
HR and Recruitment Administrator
AutoProtect Group —Harlow
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Continuous improvement
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
Admissions Manager
St Elizabeth's Centre —Much Hadham
- Up to £32,793 a year
- Full-time
- CRM software
- Project management
- Organisational skills
- Free parking
- Annual leave
Quick apply
FM Supervisor
OCS Group —Witham
- Monday to Friday
- Management
- Computer literacy
- Supervising experience
Quick apply
11d
Health, Safety & Environment (HSE) Lead - Food Manufacturing - PART TIME, 18 HOURS PER WEEK MON-THUR
Arthur Branwell & Co Ltd —Braintree
- £40,000 - £46,000 a year
- Part-time
- Travel
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Digital Marketing & Operations Manager
The School of Photography —Braintree
- £35,000 - £63,000 a year
- Full-time
- Social media management
- In-person
- AI
- Annual leave
Quick apply
12d
Access & Recruitment Operations Officer
Anglia Ruskin University —Cambridge
- £31,236 - £36,636 a year
- Part-time
- Hybrid work
- University
- Presentation skills
- Travel
- Relocation assistance
Operations Manager for Venison Processing Plant
The Clean Food Co Ltd —Ashdon
- £40,000 - £45,000 a year
- Full-time
- Continuous improvement
- In-person
Quick apply
11d
Regional Operations Manager - Housing
The Abbeyfield Society —Cambridge
- £51,000 - £57,000 a year
- Full-time
- Continuous improvement
- Team management
- Budgeting
- Annual leave
- Employee assistance programme
Quick apply
Victims Liaison Officer - Public Protection - Hertfordshire - East of England
HM Prison & Probation Service —Cheshunt
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Annual leave
- Employee discount
Freedom to Speak Up Guardian
The Guardian Service Ltd —Colchester
- £42,000 a year
- Weekend availability
- Microsoft Word
- Management
- Microsoft Office
- Health & wellbeing programme
- Work from home
Quick apply
1d
Duty Manager
Virgin Active —Chelmsford
- Communication skills
- Annual leave
- Employee discount
Service Manager
Calm Futures Limited —Hoddesdon
- £35,000 - £38,000 a year
- Full-time
- Writing skills
- Supervising experience
- Travel
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Cambridge
- £3,800 a month
- Full-time
- Sales
Quick apply
Finance Administrator / Office Manager - Cambourne, Cambridge
Technology Online Group —Cambridge
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Administrative experience
- Human resources
- Free parking
- Work from home
Quick apply
3d
Operations Manager
Elior UK —Chelmsford
- £55,000 a year
- Full-time
- Customer service
- Recruiting
- Contracts
Quick apply
Supervisor
Mears Group —Cambridge
- Up to £41,324 a year
- Monday to Friday
- Customer service
- Computer literacy
- Supervising experience
- Annual leave
- Employee discount

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Hiredesk Lead

Atlas Winch & Hoist Services
Great Dunmow

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year

Benefits

Company pension
Company events
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Delivery scheduling
Administrative support experience
Logistics
Internal department liaison
Microsoft Office Suite
Health and safety audits
Month-end financial reconciliation
Organisational skills
Relationship management
Customer support
Customer interaction
Transport scheduling
Communication skills

Full job description

We are seeking a highly organised, proactive and customer-focused Hire Desk Lead to join our growing team based in Great Dunmow, Essex.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys building strong customer relationships and takes pride in ensuring the smooth and efficient operation of a busy hire desk.

As Hire Desk Lead, you will play a key role in the running of the hire desk, coordinating equipment hire and supporting the day-to-day running of the depot. You will work closely with customers, the workshop, drivers and depot management to ensure equipment is available, deliveries and collections run smoothly, and a consistently high level of customer service is maintained.

Key Responsibilities

Manage the day-to-day operation of the hire desk, ensuring effective coordination between the office, workshop and transport functions.
Handle incoming telephone calls, emails and customer enquiries professionally, providing quotations and responding to queries promptly.
Coordinate the scheduling, dispatch, delivery and collection of equipment to ensure customer requirements are met efficiently and on time.
Maintain accurate hire records, customer information, equipment availability and inventory data.
Build and maintain strong working relationships with customers, suppliers and colleagues, helping to deliver excellent service and encourage repeat business.
Liaise closely with the workshop to ensure equipment is serviced, maintained and ready for hire when required.
Support drivers with day-to-day operational and logistical queries, helping to resolve issues quickly and effectively.
Work collaboratively with the Workshop Foreman to maximise fleet utilisation and equipment availability.
Support the Depot Manager with health and safety compliance, audits and continuous improvement initiatives.
Assist with month-end administration, including customer invoicing, statements and account reconciliation.
Process purchase orders and supplier invoices accurately and efficiently.
Carry out general administrative duties as required to support the smooth running of the depot.

Skills & Experience

Previous experience in office administration, hire desk coordination or a customer service environment. Experience within plant hire, tool hire or equipment rental would be advantageous, but is not essential.
Experience using hire management software such as InspHire or Syrinx would be beneficial.
Excellent organisational skills with the ability to prioritise and manage multiple tasks effectively.
Strong written and verbal communication skills, with a professional and confident approach to customers.
Good working knowledge of Microsoft Office, particularly Word and Excel.
A proactive, positive and customer-focused approach, with strong problem-solving skills.
The ability to work independently, use initiative and contribute effectively as part of a team.
A strong attention to detail and commitment to maintaining accurate records and administration.

What We Offer

Competitive salary and benefits package.
A friendly, supportive and professional working environment.
Ongoing training and development opportunities.
Genuine opportunities for career progression within a growing business.

If you are passionate about delivering outstanding customer service, enjoy working in a busy operational environment and are looking to develop your career within the hire industry, we would be delighted to hear from you.

To apply, please send your CV to [email protected].

Pay: £35,000.00-£40,000.00 per year

Benefits:

Company events
Company pension
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

support manager jobs in great dunmow, ess

Hiredesk Lead

Works Manager

Senior Administrative Officer - Part Time - North Essex

Studio Manager

HR and Recruitment Administrator

Admissions Manager

FM Supervisor

Health, Safety & Environment (HSE) Lead - Food Manufacturing - PART TIME, 18 HOURS PER WEEK MON-THUR

Digital Marketing & Operations Manager

Access & Recruitment Operations Officer

Operations Manager for Venison Processing Plant

Regional Operations Manager - Housing

Victims Liaison Officer - Public Protection - Hertfordshire - East of England

Freedom to Speak Up Guardian

Duty Manager

Service Manager

JUNIOR SALES ADVISOR

Finance Administrator / Office Manager - Cambourne, Cambridge

Operations Manager

Supervisor

I want to receive the latest job alerts for support manager in great dunmow, ess

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