Senior service desk Work, Jobs in Hambledon, Sry (with Salaries)

First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Senior Service Desk Engineer
Zenzero Solutions —Chichester
- Azure
- Continuous improvement
- Mentoring
Service Desk Ops Manager
DXC Technology —Farnborough
- Full-time
- Continuous improvement
- Human resources
- Recruiting
Graduate Operations Manager
Palmer and Howells —Guildford
- £38,000 a year
- Travel
- Communication skills
- School
- Annual leave
- Life insurance
Receptionist
JLL —Feltham
- Monday to Friday
- Computer literacy
- Hotel
- Continuous improvement
1d
Operational Support Officer
HM Courts & Tribunal Service —Crawley
- £20,001 - £30,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
13d
Senior Director of Service Delivery
WTW —Reigate
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
QA Specialist
MedPharm —Guildford
- Full-time
- Master's degree
- Bachelor's degree
- Continuous improvement
Quick apply
Practice Administrator
Medwyn Surgery —Dorking
- £12.71 - £13.50 an hour
- Part-time
- Computer literacy
- GP surgery experience
- Microsoft Office
- Bereavement leave
- Sick pay
Quick apply
IT Solutions Support Consultant
OPUS TECHNOLOGY —Reigate
- £47,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- Life insurance
- Referral programme
Quick apply
Hairdressing Apprenticeship
TONI&GUY —Godalming
- £8 - £9 an hour
- Full-time
- Hair styling
- Front desk
- In-person
- Store discount
- Employee discount
Quick apply
2d
Senior Support Services Agent
QinetiQ —Farnborough
- £34,000 a year
- Full-time
- Mentoring
- In-person
- Employee discount
Administrator
Abel Alarm —Wokingham
- £25,000 a year
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Health & wellbeing programme
- Employee assistance programme
Quick apply
9d
Field Support Consultant
ramsac —Guildford
- £34,000 a year
- Hybrid work
- Research
Quick apply
12d
Client Care Advisor
Vets for Pets —Epsom
- Part-time
- Front desk
- Employee discount
2d
Radiotherapy Bookings Manager
Royal Surrey NHS Foundation Trust —Guildford
- £33,677 - £40,996 a year
- Weekend availability
- Databases
- Team management
- Recruiting
- Annual leave
6d
Senior Developer
Menzies LLP —Woking
- Full-time
- Hybrid work
- No degree
- Travel
- Software development
IT Support Technician
4th Dimension Innovation Ltd —Egham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
12d
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Mentoring
- Organisational skills
- Training & development
Healthcare Content Strategist
Jack Morton Worldwide —Leatherhead
- Bar
- Public speaking
- Leadership
Quick apply

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First Response Engineer - Service Desk - MSP

Uptime -
Three Bridges

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Analysis skills
Remote access software
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
Application support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

senior service desk jobs in hambledon, sry

First Response Engineer - Service Desk - MSP

Senior Service Desk Engineer

Service Desk Ops Manager

Graduate Operations Manager

Receptionist

Operational Support Officer

Senior Director of Service Delivery

QA Specialist

Practice Administrator

IT Solutions Support Consultant

Hairdressing Apprenticeship

Senior Support Services Agent

Administrator

Field Support Consultant

Client Care Advisor

Radiotherapy Bookings Manager

Senior Developer

IT Support Technician

Application Support Analyst

Healthcare Content Strategist

I want to receive the latest job alerts for senior service desk in hambledon, sry

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