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Digital Content Designer

Royal London -
Alderley Edge

Apply Now

Job details

Fixed term contract

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Web accessibility
Stakeholder collaboration
Search Engine Optimisation (SEO)
Stakeholder liaison
Content creation
Usability
SEO
Agile
User research
Multidisciplinary collaboration
Digital prototyping design
Figma
Requirements gathering
Design prototyping

Full job description

Job Description

Digital Content Designer

Contract type: Fixed Term Contract - 9 months
Location: Alderley Park
Working style: Hybrid 50% home/office based

We’re looking for a Digital Content Designer to join the Digital Marketing team on a 9-month fixed-term contract to create clear, user-centred content across our digital products. You'll help simplify complex financial products and services, enabling customers to make informed decisions and complete their goals with confidence.

You’ll work as part of a multidisciplinary team to design content that helps users complete tasks, understand complex information, and deliver seamless digital journeys.

Contributing across the full delivery lifecycle, from discovery through to live, using research, data and collaboration to shape effective content solutions. This role is ideal for someone who can work independently while contributing to a wider content design practice.

Joining us offers the opportunity to shape digital experiences for a customer-owned business, helping people make confident financial decisions. You'll play a key role throughout the entire content design process, from discovery and ideation to publication and optimisation, while collaborating with experienced UX designers, product managers and marketing specialists. With exposure to user research, experimentation and a growing content design community, you'll have plenty of opportunities to develop your skills, share ideas, and grow your expertise.

About the role

Design content across end-to-end customer journeys, ensuring consistency and clarity across touchpoints
Design and deliver clear, accessible, user-centred content for web channels
Work iteratively in agile teams, contributing from concept through to continuous improvement
Collaborate with UX designers, product managers and marketing teams
Use user research, analytics and feedback to inform content decisions
Develop wireframes and prototypes using Figma
Ensure content meets accessibility, governance and quality standards
Engage stakeholders to gather requirements, present solutions and incorporate feedback
Measure content effectiveness using analytics, user feedback and behavioural insights, making recommendations for continuous improvement

About you

Proven experience as a content designer on complex, user-centred digital products or services
Strong ability to write and structure clear, concise, user-focused content
Experience working in agile, multidisciplinary teams across the product lifecycle is desirable
Experience using Figma and FigJam, or similar tool
Good understanding of user-centred content design methodology
Knowledge of accessibility, inclusive design principles and usability standards
Understanding of SEO and GEO best practices and on-page content optimisation would be beneficial

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance.

Inclusion, diversity and belonging

We’re an inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.

Apply Now

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